• BHFO

BHFO

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Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 7th among Discount Designer Clothes sites.

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Positive reviews (last 12 months): 78.2%
Positive
187
Neutral
12
Negative
40

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5,284 reviews

27
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How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Reviews (666)

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Reviews that mention popular keywords

customer service (91) shopping experience (122)
Thumbnail of user daphnes136
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

Wished I woulda ordered the cami in large or xl,it runs small,and the other 3 shirts,I recommend ordering size smaller.

Reason I chose this business:

I've ordered from them 3 times before.everything fit,and looked nice.

Reason I chose this product:

Good price,cute.

Thumbnail of user keyw7
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Always amazed at the quality and price and if you need customer service they really answer your call

Thumbnail of user jacquelinep586
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

My experience has been wonderful; from great fashion for great prices and fast shipping. Customer service is amazing.

Reason I chose this business:

I've been a fan for some time now. I love that you all carry brands I love for an excellent price.

Reason I chose this product:

Love the quality of the brands.

Thumbnail of user anitam754
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

I always shop at BHFO because of the range of good quality products that are discounted. Highly recommended!

Reason I chose this business:

Range of products is good

Reason I chose this product:

I was looking for something specific

Thumbnail of user deea275
1 review
0 helpful votes
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February 7th, 2024
Verified purchase

I love shopping here. Any items I ordered, always great quality with amazing price! The best!

Reason I chose this business:

Because the value and quality!

Reason I chose this product:

Dress, shoes, coats

Thumbnail of user claudiam468
1 review
0 helpful votes
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February 19th, 2024
Verified purchase
• Updated review

Excellent service and products! Never returned an item!

Reason I chose this business:

Prices and products

Excellent experience every time!
July 24th, 2023
Verified site experience
• Previous review
Always beautiful clothes and shoes at great prices!
April 16th, 2023
Verified site experience
• Previous review
Great products and prices!
November 25th, 2022
Verified site experience
• Previous review
Great finds very good prices
December 27th, 2021
Verified site experience
• Previous review
Thumbnail of user kristiyanad
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

I love this website. Everything is so beautiful and easy to find and purchase. I just wish they have more XS sizes. Otherwise it's 10/10

Thumbnail of user tamarab340
1 review
0 helpful votes
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February 19th, 2024
Verified purchase
• Updated review

The shopping on this site is almost too good. I almost buy too much.

Reason I chose this business:

At first, it was because it popped up on my feed. Now it is my go-to shopping site

Reason I chose this product:

Looked cute and the price was right

It's all lovely
February 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good deals (steals) low prices

Thumbnail of user kimberlyj883
1 review
0 helpful votes
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December 16th, 2021
Verified purchase

My purchases have been quality and in season for much less. I live finding the best products for a fraction of the original retail price!

Reason I chose this business:

Clearance sale!

Thumbnail of user larryf784
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

Easy to select and purchase. Great delivery time. Glamorous and stylish that helped present a really Hollywood image that lit up the dance scene.

Reason I chose this business:

Great selection from top designers at affordable prices available for quick delivery.

Reason I chose this product:

Met requirements to show style and glamour.

Thumbnail of user christinei746
1 review
0 helpful votes
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February 15th, 2024
Verified purchase
• Updated review

UPS left the package on the street in front of the mailbox where it could have been easily stolen.

Reason I chose this business:

Great quality at a great price.

Reason I chose this product:

What I was looking for

Love this site!
August 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Needed some fall items

Thumbnail of user nulln13716
2 reviews
0 helpful votes
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February 23rd, 2024
Verified purchase

Return and exchange request is time consuming. Customer service is taking a long time

Thumbnail of user marys5535
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Product … shoes very disappointing …
Cheap material and smaller than previous Como shoes ordered. Overall.l not nice …

Thumbnail of user sofiag80
Sofia G. – BHFO Rep

Thank you, Mary for your review.
I am sorry to hear that you are not satisfied with your new pair of shoes.
Please note that we accept full refund within 30 days.
Please, refer to our return page for further details or, should you require any further assistance, please, do not hesitate to contact our customer service team at customercare@bhfo.com
https://www.bhfo.com/pages/returns
Sofia, from the BHFO Team.

Thumbnail of user tesse16
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

They sent me the wrong size and had me take a photo for proof and then did not followup on return or replacement procedures.

Thumbnail of user sofiag80
Sofia G. – BHFO Rep

Thank you, Tess for your review.
I am sorry to hear that one of the items you purchased does not fit.
I see that you purchased all clearance items that cannot be returned.
I spoke to our head of customer service who will get in touch with you later today to discuss a possible solution.
Thank you for your business.
Sofia, from the BHFO Team

Thumbnail of user lindam835
1 review
13 helpful votes
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June 12th, 2018

Now I must pay shipping of $7.00 to return this through Walmart because BHFO goofed. Not right! Will never deal with this company again.

Thumbnail of user suec713
1 review
0 helpful votes
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January 8th, 2022
Verified purchase
• Updated review

Boots weren't described as wide calf on-line and I was under the impression that they were regular calf size.

Reason I chose this business:

I have another pair of boots from BHFO that I ordered from Overstock.

Reason I chose this product:

I liked the way the boots looked on-line.

Great variety in products!
December 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I found the boots i had been looking for on you site.

Thumbnail of user aniv10
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

I was scared of ordering at this page at first time but everything went really good very responsable.

Reason I chose this business:

Cause they i have a good sale on a boots that i needed

Reason I chose this product:

Caus i needed for a concert outfit

Thumbnail of user richs283
1 review
0 helpful votes
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December 25th, 2021
Verified purchase

My mom always wants boots for Christmas every year. This year I decided i would gift her the real deal. She loves them

Reason I chose this business:

Availability

Reason I chose this product:

I love all things Pendleton

Thumbnail of user lindas6612
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Order was delivered when promised and was easy to order.

Reason I chose this business:

Prices are great!

Reason I chose this product:

I saw this dress at a much higher price than BHFO had advertised it at.

Thumbnail of user pami14
1 review
8 helpful votes
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May 28th, 2019

BOUGHT A BRAND NEW PAIR OF PAIGE SHORTS FROM THIS COMPANY ON EBAY. WASH THEM ONCE ON THE HAND WASH CYCLE IN COLD WATER. FELL APART USELESS! NEVER BUY FROM THEM AGAIN.

Thumbnail of user leanns115
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I was skeptical but ordered anyway. The order arrived promptly and was exactly as pictured and described.

Reason I chose this business:

Found by chance

Reason I chose this product:

I like the designer and had confidence it would a a flattering item

Thumbnail of user heatherl1240
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Sent wrong size weeks ago and still waiting on a return label. Timing is slow id like a return label

Thumbnail of user danim131
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

I will not order from here again. I didn't get what I paid for and customer service's solution was ridiculous.

Thumbnail of user shannonr587
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

I received my item quickly, and as described. I have shopped with bhfo a couple years now and love it. Thank you

Reason I chose this business:

Great prices on quality brand name clothing, shoes, etc.

Reason I chose this product:

I needed a basic black bodysuit.

Thumbnail of user maryh5048
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

Like BHFO for years. Wish had more pics per item. Great company, fast shipping, name brands.

Reason I chose this business:

Returning customer

Reason I chose this product:

Wardrobe refresh

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From the business

New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

Company Representative

Thumbnail of user randia14
Randi A.
Typically does not respond to reviews

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