• BHFO

BHFO

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Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 7th among Discount Designer Clothes sites.

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Positive reviews (last 12 months): 78.2%
Positive
187
Neutral
12
Negative
40

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5,284 reviews

27
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How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Reviews (666)

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Reviews that mention popular keywords

customer service (91) shopping experience (122)
Thumbnail of user lilyg124
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

I'm 5'1 and this jacket literally goes down to my ankles but I love it; it's like walking around in a sleeping bag actually lol. The band/design on the waistline is a little too low on my back because I'm petite but it's SO warm I can stay outside for hours!

Reason I chose this product:

I chose this product because I badly needed a puffer jacket that also didn’t break the bank. I was always so cold in my other jackets, but now I have my all winter-long-go-to puffer and I can sit outside for hours without freezing my $#*! off! Let it snow!

Thumbnail of user marianac132
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

My package is still on the way, my event is on 4 days and I've had a lot of patience, but I don't even have the true following up with dhl, I think it took like 15 days to go back from usa to mexico

Reason I chose this business:

I've ordered from here before and I'd never had this type of experience

Reason I chose this product:

It's my prom dress

Thumbnail of user pamelav914
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

Very happy with delivery and product. The puffer coat is as described. Color and texture is a perfect. The quality of material and the interior is wonderful.
It was delivered as promised.

Reason I chose this business:

Has the coat I wanted

Reason I chose this product:

Husband wanted another puffer coat by London Fog

Thumbnail of user jeromeb185
3 reviews
0 helpful votes
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April 20th, 2024
Verified purchase

Everything went well and I was satisfied. Keep up the good work.

Reason I chose this business:

The website had what I was looking for and the price was right.

Thumbnail of user estherf129
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

I'm so glad I found BHFO! I've been wanting to buy some shoes like my favorite, but now worn-out pair of sandals, and haven't found them anywhere. When I got to BHFO, though, they had exactly what I wanted, and in leather, instead of synthetic! Competitive prices, good shipping (even internationally--I live in New Zealand), and comfy footwear. Recommended.

Reason I chose this business:

Good prices and good international shipping rates.

Reason I chose this product:

The products were exactly what I have been looking for, at a good price.

Thumbnail of user chrissys59
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

I love the fact that your American own company. Sometimes you get skeptical because of how great the prices are and not knowing what you're going to receive when you get the shipment! Quick delivery and great products are extremely valuable, keep on doing what you're doing and you'll gain more happy customers!

Reason I chose this business:

I love the price!

Reason I chose this product:

I really like Vince Camuto shoes!

Thumbnail of user ariahr2
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

What a great deal. By far the best pricing I found on a pair of boots I had been stalking on multiple websites. Shipping was fast and the product was satisfactory. I will definitely be coming back for more!

Thumbnail of user stealadeals1
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

I've shopped here on numerous occasions. I can say the clothes are thru to size, but the shoes are a hit or miss on sizing.

I am always satisfied with the quality and the price, I would say BHFO is my best kept fashion secret they couldn't pay me enough to reveal.

Thumbnail of user marshas12
1 review
20 helpful votes
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May 8th, 2018

The quality of the clothes is still very good. But I agree with many of the comments on here in regards to shipping and cost of the clothing. There was a time when a starting bid of an item would be $1.00 and the more items you bought the shipping would cost $2-$3 more per item. Those days are gone and the shipping cost has increased and many of the top designer brands they once sold they no longer carry. If you find an item that you like you don't have to worry about the quality it is usually very good. The problem with BHFO is they are trying to double dip with the high shipping fees.

Thumbnail of user marig77
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

I'm satisfied with my first purchase. I appreciated the first time discount. I'm glad to know that I can find brand name and quality at a reasonable price. It will be a website I'll return to in the future. For now I'm using the items I purchased.

Reason I chose this business:

Price and variety of brands

Reason I chose this product:

I wear dresses and skirts often.

Thumbnail of user rinuf
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

I have used bhfo in the past and it seems the quality of the clothes keep declining

Reason I chose this business:

I need a dress

Thumbnail of user amandac2354
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Great products at a great price but international shipping is a nightmare! Have had multiple issues and packages go missing. The Route package protection is useless and not worth the fee. I want to love BHFO but I need to consistently receive my orders to do so.

Reason I chose this business:

Other outlet stores sell BHFO items at much higher prices. Figured I’d go to source and support BHFO instead.

Reason I chose this product:

Quality and price.

Thumbnail of user sofiag80
Sofia G. – BHFO Rep

Thank you, Amanda for your review.
I am sorry to hear that you have been encountering issues with international shipping and delivery.
Unfortunately that is out of our control, but I will make sure that our customer service representative will look into this later today.
Thank you for your loyalty.
Sofia, from the BHFO Team

Thumbnail of user elizabetha2169
1 review
0 helpful votes
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April 5th, 2024
Verified purchase
• Updated review

Easy to buy, quick delivery, and that's all I have to say about it.

Reason I chose this product:

I wanted them

Great prices and quality products!
November 26th, 2023
Verified site experience
• Previous review
Thumbnail of user nicolea1455
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

The price of the shoes was reasonable. The initial tracking information said the package would be delivered on a certain day. Subsequent tracking information then said that delivery was re-scheduled and that the expected delivery day would be updated, soon. This was the tracking message I received for several days. I signed up for text/email updates on the delivery, so I could be sure to be around when it got delivered, so no one would steal the package. I received no updated delivery information. I arrived home one day to find my package sitting on the porch. The shoes arrived 10 days after I ordered them, which seems to be a bit longer than it takes to receive other items.

Reason I chose this business:

BHFO had the style and size shoe I wanted and couldn't find on other sites. The price was also reasonable.

Reason I chose this product:

I was looking for a sneaker with arch support. I have had a good experience with other Skechers products and know what size will fit me, which makes it easier to order online and not have to worry about returns. The shoes were also chosen because they had only one color on them. Unfortunately, the grey color wasn't a true grey.

Thumbnail of user jordand122
1 review
20 helpful votes
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May 20th, 2020

Deals look great but they over charged me, acknowledged they overcharged me and then stopped answering emails. Shipping was very high but I thought it would be worth it given the discount, but then duty was as much as shipping which came to more than the cost of the items. They missed shipping me items, told me they were out of stock and never refunded. Horrible business.

Thumbnail of user virginias16
3 reviews
5 helpful votes
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March 6th, 2022
• Updated review

I have ordered twice from BHFO and was extremely happy both times! Having quite a few negative reviews out there I did send them an email before I placed my first order and asked specific questions about the items that I was buying. I asked if they were the actual brand stated, if they were new and if they were being shipped from the US. I received a reply quickly confirming everything plus I was told how to proceed if I was not happy with my purchase. I will continue to purchase clothing from BHFO as they are authentic, new items at great prices!

Tip for consumers:
If you are unsure of how legit a site is or want to test their customer service just email them before hand! If they are quick to respond and answer your questions, you should have a good experience!

Products used:
2 sweaters, pants and blouse

Service
Value
Shipping
Quality
This is my second time ordering from you, first time...
January 10th, 2022
Verified site experience
• Previous review

This is my second time ordering from you, first time was fantastic! I have no doubt that this time will also be fantastic! Thank you!

Reason I chose this business:

Good prices, great selection!

Thumbnail of user giorgis9
2 reviews
0 helpful votes
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April 17th, 2024
Verified purchase

I recommended it, very transparent and good organized service

Thumbnail of user markw2318
1 review
4 helpful votes
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September 11th, 2021

On Amazon not only do they charge you $8.56 shipping cost when they send out a shoe that is NOT TRUE to size they charge you $4.95 for shipping to send it back-LOOK OUT! So you are on the hook for $13.51 due to their lack of sending out a quality product.
When a company uses this platform to market their products no store front is in the loop and yet they still hit you with charges that MOST companies on this site do not.
When you can't try on clothing or shoes the consumer is at a total disadvantage and this company exploits that.

Products used:
shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user teep23
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

I always find the best deals and I love sharing the best kept secret in internet shopping. Super quality name brands at unbeatable prices. I haven't purchased shoes anywhere else i since discovered BHFO.

Reason I chose this business:

Easy to navigate and great prices.

Reason I chose this product:

I was looking for black flats and they fit my needs perfectly.

Thumbnail of user kongy3
1 review
14 helpful votes
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April 8th, 2020

I bought a shoe and the product that was sent to me was not the correct one. The shoe box was the correct one, but the shoe was not. I went to check online again and the shoe that I wanted was no longer in stock.

Thumbnail of user ellenp380
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

After searching for women's combat boots with side zip, I found these boots at BHFO. They are real leather & the price was right!

Reason I chose this business:

Great selection, great prices

Reason I chose this product:

I needed boots with a side zip.

Thumbnail of user yasmineh12
0 reviews
0 helpful votes
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January 19th, 2022
Verified purchase

I randomly came across this website while shopping for a dress. I found one that I loved and although I was hesitant to order due to the very low prices (thought it was too good to be true), I decided to try my luck and go for it. Shipping was so fast, and when the dress came in, in was gorgeous! I highly recommend and will definitely purchase from again.

Reason I chose this business:

Amazing prices, huge selection.

Reason I chose this product:

It was the style I was looking for. The price was a major factor as well.

Thumbnail of user victoriab1077
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Received what looks to be 2 different finish (left vs right shoe), which I didn't notice until I wore outside. I called Customer Service and spoke to Brittany. I also sent pictures/explanation. Vanessa responded quickly, offering a generous refund for the trouble. Unfortunately, I couldn't return as I already wore them. I love Dansko and the fit is perfect. Although discrepancy is noticeable, they're camo style so I'll got with that. Overall, the great customer service made up for the trouble. Very professional. Thank you!

Reason I chose this business:

Price, brand name, and now excellent CUSTOMER SERVICE!

Reason I chose this product:

Love Dansko

Thumbnail of user erinm1272
2 reviews
0 helpful votes
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January 27th, 2024
Verified purchase

I discovered BHFO years ago and I am so happy that I did! It has great styles and brands at the best prices! I always tell my friends/colleagues about this store!

Reason I chose this business:

Best prices!

Reason I chose this product:

Love these brands.

Thumbnail of user criss29
2 reviews
7 helpful votes
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January 11th, 2021

There needs to be a little more effort in the description and photos of the items featured.
The returns department receives and F in processing. The 2 orders I returned I had to call the company numerous times to get the credit put back onto my credit card.

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Randi A.
Typically does not respond to reviews

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