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    BHFO

BHFO

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Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 6th among Discount Designer Clothes sites.

Positive reviews (last 12 months): 80.8%
Positive
164
Neutral
10
Negative
29
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5,284 reviews

27
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How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Date of experience: 6/4/24
See positive reviews
Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Date of experience: 6/2/24
See critical reviews

Reviews (666)

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Reviews that mention popular keywords

customer service (52) shopping experience (17)
Thumbnail of user tracye295
Oklahoma
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

I just actually did a Google search for the shoe because I saw it at Nordstrom but they didn't have my size and then it came up from this company which I hate to say but I had never heard of and sometimes I'm a little skeptical ordering from those type of companies but I did order it it was a great price and shipped so quickly

Reason I chose this business:

Came up on a google search and had my size

Date of experience: November 25, 2023

Thumbnail of user ylas1
New York
5 reviews
13 helpful votes
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April 19th, 2020

1. Fast shipping + fair fees
2. Perfect quality
3. Cheap prices
I ordered several times from this website in 2018-2020. And I will order again! I do not understand why people write negative reviews.

Date of experience: April 19, 2020

Thumbnail of user anaa411
Florida
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...

Reason I chose this business:

Mainly because its shipped from the US and i had little time to receive my order

Reason I chose this product:

Wedding venue, quality of dress a d reviews

Date of experience: December 20, 2021

Thumbnail of user chrisj398
Canada
4 reviews
31 helpful votes
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November 14th, 2019

They use deceptive pricing and are misleading in every aspect of their business model. I advise against giving them your business.

Consider yourself warned!

Date of experience: November 14, 2019

Thumbnail of user davidw4681
Pennsylvania
0 reviews
0 helpful votes
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January 4th, 2022
Verified purchase

BHFO price compared to another site looked almost too good to be true, but shipping was quick, and there was my jacket. Brand new with tags, first quality, exactly as pictured. Excellent experience!

Date of experience: January 4, 2022

Thumbnail of user barts50
Canada
1 review
16 helpful votes
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September 7th, 2019

Gave a negative review ( old used clothing, advertised as new) and have been banned from purchasing from them on eBay.
They were my fave sellers a few years ago. Something's happened.

Date of experience: September 7, 2019

Thumbnail of user blaket122
Washington
1 review
0 helpful votes
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December 2nd, 2023

I was hesitant to buy because the shipping rates were high and their return policies aren't great. If something is wrong, you pay for return shipping.

But my wife really wanted a pair of boots, and they were a great price.

The boots arrived. Oddly, the shoe part fit great (size 5), but the leg part was extremely skinny. Not even close to being able to zip them up. My wife does not have chubby legs. She's barely over 100 lbs. Maybe the boots are for 11-year-olds?

Tried to return them, but when she purchased, she didn't realize they were marked "final sale," meaning that they cannot be returned.

Huh. We could speculate that perhaps they are marked "final sale" because there is something genuinely wrong with them and they are tired of getting them returned.

So now we have boots that she can't use. Watching for someone with size 5 feet and stick-figure legs.

Follow-up. My wife tried to give the boots to her niece who has size 5 feet, is about 5'8", and probably weighs maybe 110. She found her stick-figure girl. Her feet fit perfectly in the boot, but she couldn't get the boots zipped up.

These are clearly defective boots that BHFO marks as final sale so they get something out of them, and their customers get the shaft. I cannot rate this company low enough.

Tip for consumers:
Watch for the items marked "final sale". They might be a scam to unload genuinely unusable merchandise.

Products used:
Clothing

Service
Value
Shipping
Returns
Quality

Date of experience: November 25, 2023

Thumbnail of user donnap2160
Connecticut
1 review
0 helpful votes
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January 28th, 2024
Verified purchase

I recently discovered BHFO and have purchased several pairs of boots at great prices. I will definitely order from this site in the future.

Reason I chose this business:

Selection and prices.

Date of experience: January 28, 2024

Thumbnail of user robynp116
New Jersey
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

I ordered 2 pair of boots and they are awesome. Great price and overall experience but 1 pair had a scuff mark on them. I will have to see how the exchange process is.

Reason I chose this business:

Great shoe at great price.

Reason I chose this product:

Charleston shoes are a great shoe. A little pricey which I why I ordered through BHFO.

Date of experience: December 19, 2021

Thumbnail of user gracet224
New York
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

Products always ship very quickly and customer service is excellent. Very pleased with the selection and prices for items have great value. An avid fan of BHFO.

Reason I chose this business:

Found particular product I was looking for there and then discovered the site. Always go back die to the vast offering of items.

Reason I chose this product:

They price was excellent. One brand I tried before, but the other I didn’t, however it was worth to try.

Date of experience: January 22, 2022

Thumbnail of user lindaj1461
North Carolina
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Ive shopped here often. Im back because you have it all…. Good product…good prices…good service. Though shipping is out of sight! I know! Its Christmas!

Reason I chose this business:

I liked it. Will let you know more after I try them on!

Date of experience: December 20, 2021

Thumbnail of user robins1746
New York
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

These are Red! Color in photo looks nothing like the beige! Very disappointed! Was not able to even return as these are not returnable!

Date of experience: February 18, 2024

Thumbnail of user elizabethl2242
Florida
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

It was easy to shop, Great Brand name merchandise, good quality, & shipping experience. The best of all are the prices! I am recommending to everyone.

Reason I chose this business:

I was shopping for shoes and BHFO popped up. I checked it out and was surprise on the Brands and Prices

Reason I chose this product:

I was shopping for shoes for a friend and myself.

Date of experience: August 30, 2023

Thumbnail of user candicem250
Canada
2 reviews
0 helpful votes
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December 13th, 2023
Verified purchase

The shoes were described on the site as "New in Box" except that when I received them many of the crystals were missing and were not in the box rolling around which means the shoes were put in the box and sent to the customer in that condition. I informed the company as soon as I received them and saw all of the stones missing, I sent several pictures and a couple weeks later still no resolution. The only attempt the company has made to resolve this was to offer me only half my money back for the cost of the shoes. The shoes can't be worn with all the stones missing, what's the point in paying money for sparkly shoes with so much of the sparkle missing. It makes them look cheap and awful so I can't wear them, they're useless. Had the company accurately described the item on their site and showed/described that stones were missing, I would have passed and not purchased them. But because of the company's dishonesty, I had no idea and now all they are willing to offer is half the price of the shoes back. I'm out the cost of the shoes that are useless now, shipping, and duties. I would lose more money to send the shoes back and with the company not willing to do anything else to resolve this I will never be a customer here again and would warn others off. I'm considering sending a complaint to the Better Business Bureau because there are laws to protect customers. Companies cannot falsely advertise items, take the customers money and then just leave it like that.

Date of experience: December 6, 2023

Thumbnail of user evelyng404
Florida
1 review
0 helpful votes
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March 30th, 2024
Verified purchase
• Updated review

Easy to order and always shipped on time. Great price and brands.

Reason I chose this product:

Brand, size and price

Date of experience: March 20, 2024

Great and easy-to-use web
April 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Used for the passed two years

Date of experience: April 8, 2023

Great!
November 13th, 2022
Verified site experience
• Previous review

Great! Like always...

Date of experience: November 13, 2022

Thumbnail of user lauriec749
Washington
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

This is the second time I'm ordering this dress and again it has pulls in it.

Date of experience: March 21, 2024

Thumbnail of user tiannap7
California
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

Customer service disappeared and this store seems to be in business reselling item that don't meet the quality standards to be sold in a regular store regardless of the brand.

Reason I chose this business:

I previously made a purchase I was happy with. Regret making additional purchases, your not getting a bargain, your being taken advantage of with these falsely advertised items of poor quality.

Reason I chose this product:

I purchased winter coats as it's winter...

Date of experience: December 15, 2023

Thumbnail of user cherylp1165
Florida
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

Was searching for this dress, found it new on this website at great price
Came quickly and communication was great through out the purchase
Will definitely be shopping here again

Date of experience: August 13, 2023

Thumbnail of user anthonyt1203
California
1 review
1 helpful vote
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February 16th, 2023
Verified purchase

Terrible The pants were actually a 38 waist. BHFO tag and listing was for 42 waist. Customer Service claimed it was about fit. Ridiculous. Will never buy from BHFO again

Date of experience: January 17, 2023

Thumbnail of user sofiag80
Sofia G. – BHFO Rep

Thank you, Anthony for your review.
I am terribly sorry to hear that your pants did not fit.
If your pants were not a final size or part of our clearance sale, you can return them within 30 days.
Please, find all the information on our return page (Link:: https://www.bhfo.com/pages/returns)
Should you require any further assistance, please do not hesitate to contact us at customercare@bhfo.com
Sofia from the BHFO Team

Thumbnail of user maryo1391
Illinois
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

I've been shopping this site for many years and have never been disappointed. High quality at bargain basement prices. They have a large inventory, something for every size & shape.

Reason I chose this business:

High quality at bargain basement prices.

Date of experience: January 19, 2023

Thumbnail of user maryc5485
Texas
1 review
0 helpful votes
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February 16th, 2024
Verified purchase

I ordered this dress and it was shipped and delivered very fast. I like that I was given updates on my order.

Reason I chose this product:

Because I bought the dress from Macy’s last year accidentally left the dress at the cleaners over 3 months I called Macy’s customer service to repurchased and they gave me the designer’s name went online and purchased through you guys

Date of experience: February 16, 2024

Thumbnail of user safaa18
Yemen
1 review
1 helpful vote
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June 16th, 2023

Great brands at great prices. My main website that I shop at. Ships quickly too. Keep up the good work. The order came in one package and one time You have a loyal customer.

Tip for consumers:
Reduce the international shipping fees

Products used:
Women &kid’s apparel

Service
Value
Shipping
Returns
Quality

Date of experience: June 16, 2023

Thumbnail of user lisaa919
Singapore
2 reviews
0 helpful votes
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September 27th, 2022
Verified purchase

Easy online order experience. Purchased the wool mittens at a great price. Appreciate the shipping protection option at checkout as well. Thank you BHFO

Reason I chose this business:

A friend referred me

Reason I chose this product:

Needed mittens for our upcoming ski trip

Date of experience: September 27, 2022

Thumbnail of user gidas1
Jordan
2 reviews
25 helpful votes
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October 2nd, 2017

Be carfull - he is a scam - a way to steal your money supported by EBay customer service - it was my first time - I paid three dresses as DKNY - in august 2017

And till I'm writing this note he sent me NOTHING - and kept providing invalid tracking references. Till now I'm struggling to get back my 700 $ -

Take m advice -never deal with this buyer even for one $ -I wish if some had advised mr before I got into this scam

Date of experience: October 2, 2017

Thumbnail of user larrained2
California
1 review
0 helpful votes
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February 10th, 2024
Verified purchase
• Updated review

Love the prices, on great quality merchandise and they respond quickly if you have a problem with your order. And refund your money also quickly.

Reason I chose this business:

Have been shopping on this site for years!

Date of experience: February 10, 2024

Like the prices
February 19th, 2023
Verified site experience
• Previous review

Date of experience: February 19, 2023

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Company Representative

Thumbnail of user randia14
Randi A.

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