• BHFO

BHFO

Write a Review

Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 7th among Discount Designer Clothes sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 78.2%
Positive
187
Neutral
12
Negative
40

Instant Feedback

5,284 reviews

27
See all photos
How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Reviews (666)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (91) shopping experience (122)
Thumbnail of user lisag2234
2 reviews
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase
• Updated review

I have very much enjoyed shopping at BHFO over the years…but I have been burned too many times by final sale items which deviate from standard expectations regarding either fit or quality. I find myself gravitating now more toward secondhand retailers to get the price points I want while not being excluded from returns.

Reason I chose this business:

I have been a longtime customer and was raised to be a price-conscious discount shopper without sacrifice too much on quality

Reason I chose this product:

I have specially events coming up this spring, and summer for which I needed new dressier sandals

AMAZING DEAL!
December 11th, 2022
Verified purchase
• Previous review

Incredible buys on top notch winter boots! My family and friends are blown away on what a great buy I got!

Easy to use website, great packaging, easy returns,...
January 7th, 2022
Verified site experience
• Previous review

Easy to use website, great packaging, easy returns, great products at great prices... pinch me.

Reason I chose this business:

I have been shopping at BHFO for many years and have never once been disappointed with the experience. My Mother raised me to be smart with my money and that paying full price is foolish in most cases! BHFO seems to offer better variety and quality every year with sacrificing the bargain prices! It is such a rush to tell friends and family what a great buy I got when they ask... and they ALWAYS ask! Making Momma proud!

Thumbnail of user philliss14
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I did not receive the shoes I purchased. The package was returned to sender. A representative tried to help by putting a note in BHFO's system to reroute the shoes to me...but no guarantees.

Reason I chose this business:

It was the only store that had the item I wanted in the size I needed.

Reason I chose this product:

I like the style.

Thumbnail of user lynnl781
1 review
0 helpful votes
  • Send Message
May 19th, 2024
Verified purchase

I did not receive the item I purchased. Therefore, I returned the shoes. This is the second time I ordered from the company and was sent the wrong item

Thumbnail of user amezee
3 reviews
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase
• Updated review

I usually have a decent experience with bhfo. Sometimes the items are "what you ordered vs what you got" mostly because there is usually only one insufficient picture per product. It's just a risk that you take. Unfortunately, I've received the wrong size more than once.

Reason I chose this business:

Nice items with good prices

Reason I chose this product:

Personal shopping

The shipping prices are discouraging
August 11th, 2022
Verified site experience
• Previous review

The shipping prices are discouraging. I cleared out most of my cart just to decrease the price for shipping by a little bit.

Reason I chose this business:

I can typically find so many great brands for a good bargain.

Thumbnail of user victorial908
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

I purchased a pair of shoes that had no indication of being Final Sale. When I called customer service I was told it should have shown at check out. I never saw that and have no way to verify that. I will never shop there again.

Thumbnail of user joyces1455
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

Crisp white cotton oversized blouse folded many many times to form a small ball and jammed inside a 7"x7" plastic bag. Outside packaging envelope was at least 11x13 so there was no need to fold in this manner. Could have been neatly folded flat to minimize wrinkling. Wrinkles could not even be streamed out.

Reason I chose this business:

Item was what I was looking for.

Thumbnail of user deccac
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

I have been shopping with BHFO for 2 years. This is not the first time I have received the items with wrong sizes. For example, I ordered size "2P" for Connected Apparel Womens Petites Knit Ruffled Bolero. However, a "14P" had been received this morning. I feel very nervous every time when I open the parcel. According to your return policy, even BHFO makes the mistake, I still need to incur the shipping costs. Also, the return process has been painful and it is very expensive to ship the wrong items back. Therefore, I have decided to stop buying from BHFO.

Thumbnail of user irenen146
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

The seam was broken. It's a final sale so I can't return.

Thumbnail of user francescab124
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Luv the dress don't like paying restocking fee as the dress was just not the right fit. I will check Amazon next time no restocking fees

Thumbnail of user stephaniel1422
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

I love finding deals on this site but I try to buy things that I've already tried on elsewhere, or from brands that I've worn, because returns are a hassle.

Reason I chose this business:

They had what I was looking for

I love the treasure hunt and great prices
April 13th, 2022
Verified site experience
• Previous review

I love the treasure hunt and great prices. I don't love the shipping prices.

Thumbnail of user adrianal154
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

I have no idea about my order. I have not receive my order and I dont know when am I going to receive my items. But my credit card charge was applied. Please your urgent help. I paid but I did not receive.

Reason I chose this business:

For the prices and the delivery to Colombia

Reason I chose this product:

I liked them

Thumbnail of user susanm202
4 reviews
19 helpful votes
  • Send Message
April 25th, 2024
Verified purchase
• Updated review

Sometimes I am satisfied with my purchases
But more than not the items look nothing like photos
Look cheap and fabric is not as it appears in advertisements

Reason I chose this business:

Not going to choose BHFO
You do not accept returns
And often not happy

Some of the shoes I have received have been worn
November 24th, 2023
Verified site experience
• Previous review

Some of the shoes I have received have been worn. And are scuffed, show worn
Not happy about that when advertised as 'New, in box'

Fast shipping
July 11th, 2023
Verified site experience
• Previous review
Should be free return shipping
March 15th, 2022
Verified site experience
• Previous review
Thumbnail of user tjs158
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

Good experience call. I was nervous because I never heard of this site. Prices were good and they did a good job of marking final sale so I knew. One pair was a little smooshed but overall good. Only complaint was that the shoes took a very long time. I did return three pairs - it was very manual by email but worked well

Reason I chose this business:

Good prices and selection

Reason I chose this product:

Looked cute

Thumbnail of user cs1110
2 reviews
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase
• Updated review

What more to say? Excellent Prices on all the items you can love - and SHOES! I love Shoes and buy weekly

Love the discounts, quick shipping and the fashion...
December 5th, 2022
Verified site experience
• Previous review

Love the discounts, quick shipping and the fashion consciousness of the site

Reason I chose this business:

I always come here first to see if I can find a good pricing option

Easy to navigate
August 12th, 2022
Verified site experience
• Previous review

Easy to navigate - good shipping

Reason I chose this business:

Deep discounts for whole family

GREAT products DEEP Discounts Good Shipping Time :)
May 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Deep discounts and variety. Please consider using a heel height filter!

Quick shipping, great prices, LOTS of inventory
January 20th, 2022
Verified site experience
• Previous review
Thank you for keeping great stock with great prices...
January 11th, 2022
Verified site experience
• Previous review

Thank you for keeping great stock with great prices and quick shipping
:)

Reason I chose this business:

Need some kids clothes :)

Thumbnail of user indiar37
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Fast and convenient delivery. Packages nicely and timely delivery.

Reason I chose this business:

Had the product I wanted.

Thumbnail of user juliar424
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase
• Updated review

I was very satisfied with 3 of my 4 items. I still want the suede boot but didn't see an option for exchange.

Reason I chose this business:

Have been a BHFO for few years now. Only one slight error in this time.

Reason I chose this product:

I really like the good quality products. Only wish I had received the right shoe.

Great Sale and Easy shopping!
January 4th, 2024
Verified site experience
• Previous review
Good experience
December 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

I am a regular shopper and doing my best to continue due to an unsatisfactory experience.

Did not apply my $10 discount
January 4th, 2023
Verified site experience
• Previous review
Always enjoyable and exciting!
October 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

A regular customer. I received an email for 30% off but it did not apply.

I enjoy the shopping experience, however the shipping...
September 12th, 2022
Verified site experience
• Previous review

I enjoy the shopping experience, however the shipping fees are different and I need clarity.

Reason I chose this business:

BHFO is now my go to shopping store online. All my orders have been prompt, accurate, and is everything I expected plus more. I can’t wait to see the other departments BHFO has to offer.

THERE ARE SO MANY OPTIONS AND CHOICES WHICH IS AWESOME,...
March 16th, 2022
Verified site experience
• Previous review

THERE ARE SO MANY OPTIONS AND CHOICES WHICH IS AWESOME, I HAVE ALREADY SHARED THIS WEBSITE TO TWO OTHER PEOPLE. CANT WAIT TO RECEIVE MY ORDER.

Reason I chose this business:

I CLICKED ON AN ITEM THAT I REALLY LIKED.

Thumbnail of user bonniek178
2 reviews
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Love shopping in BHFO. All sorts of surprises every time.

Thumbnail of user vickib794
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Runs small; order size up. I knew this do ordered one size up

Thumbnail of user aleksandre4
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

I've been buying in this shop for some years, outstanding seller at a great price.Items are as described & shipping immediately.Thank you.

Thumbnail of user tarar470
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Excellent service and timely delivery will shop here again!

Reason I chose this product:

Price and style

Thumbnail of user charlesl2096
1 review
0 helpful votes
  • Send Message
April 11th, 2024
Verified purchase

Great list ok, super comfy the only issue I had with my new boots is that they run small. I wear size 6, ordered 6.5 and size was tight. Hoping they stretch with wear. Love the look!

Reason I chose this business:

I found the item in BHFO and purchased. Very happy with the purchase and delivery.

Reason I chose this product:

I was looking for that specific item

Thumbnail of user adrianr190
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase
• Updated review

Always fallows with confirmation e mails, and has great service. Customer service is a real person always answering and helping when needed.
All my orders were shipped on time and received on time.

Reason I chose this business:

BHFO carries brands that I look for.

Reason I chose this product:

Everything I bought so far is as advertised, great value and great quality.

Love shopping with BHFO!
August 11th, 2023
Verified site experience
• Previous review

Love shopping with BHFO! Great value, affordable, great service.

Love it!
April 28th, 2022
Verified site experience
• Previous review

Love it! Brands I buy anyway for so much less!

Reason I chose this business:

Kobi Halperin blazer, pants, duster and tank top.

Love to shop on BHFO!
January 24th, 2022
Verified site experience
• Previous review

Love to shop on BHFO!
Great prices.
Not crazy about cost of shipping and returns.

Reason I chose this business:

Great selection of dresses!

Thumbnail of user susanc3537
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

I've purchased from these folks a bunch of times. It's always been a wonderful experience. The folks always say thank you! What a concept.

Reason I chose this business:

They had what I was looking for.

You guys do a great job!
February 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

A sweated I wanted was on sale

I love your outlet
June 9th, 2023
Verified site experience
• Previous review

I love your outlet. I get the best deals on new items. Thank you!

Reason I chose this business:

I love new with tags!

I love your site!
May 28th, 2023
Verified site experience
• Previous review
Great shopping experience!
October 1st, 2022
Verified site experience
• Previous review
Thumbnail of user carlas755
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Wonderful products at great prices I really like the different colors and options that is offered.

Thumbnail of user theresaw952
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

I purchased three pairs of shoes and they all were poor quality. I doubt that I will shop here again for shoes.

Reason I chose this business:

I purchased a coat in the past that I like so I decided to shop for shoes.

Reason I chose this product:

I wanted new shoes.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

Company Representative

Thumbnail of user randia14
Randi A.
Typically does not respond to reviews

How do I know I can trust these reviews about BHFO?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BHFO?