• BHFO

BHFO

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Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 7th among Discount Designer Clothes sites.

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Positive reviews (last 12 months): 78.2%
Positive
187
Neutral
12
Negative
40

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5,284 reviews

27
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How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Reviews (666)

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Reviews that mention popular keywords

customer service (91) shopping experience (122)
Thumbnail of user patriciah3300
1 review
0 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

I am very pleased with my purchases and with the quick shipping.

Great prices and easy checkout
January 19th, 2024
Verified site experience
• Previous review
Easy to navigate site and to check out
July 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Wanted green, you had it.

Thumbnail of user rinak27
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Got a dress for a really great price. Needed it for a formal occasion and didn't want to spend too much, but wanted something of good quality. This site helped with that.

Thumbnail of user mm1667
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Good, fast delivery, description matches a product

Thumbnail of user sandrap2317
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

It was very easy and I got my items faster that expected

Thumbnail of user wandam95
3 reviews
37 helpful votes
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January 11th, 2024

Purchased a Jessica Simpson coat and the entire right pocket and lining was ripped. So if you put something in the pocket it would fall all the way down to the hem. They are not great about getting back to customer other than to say they will get back to me, keep saying they need to investigate? I sent photos of the torn pocket/lining not sure what there is to investigate. The coat is defective PERIOD, NOT ROCKET SCIENCE BHFO. Coat has been hanging in my closet now for week while they "investigate". Once again me, the customer has to go through the hassle, not them. So bottom line they send out a defective product, they got paid for the coat and I get to wait while they investigate, got it. Over it.

Thumbnail of user amberw608
1 review
2 helpful votes
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February 4th, 2022
Verified purchase

I order mid calf black boots. I got some lady from Illinois (I'm in Texas) black flat shoes. I returned then and 22 days later I'm still waiting for my refund. I have gotten 6 different stories. I'm about to report the charge to my bank. DO NOT waste your time. Price is good but it comes at a cost

Tip for consumers:
DO NOT use this company

Products used:
No product. Was first told they were out of my boots. Then the next person said they could've got me a pair. Now I just want my money and I can't seem to get it or get the same reason.

Service
Value
Shipping
Returns
Thumbnail of user kristend64
4 reviews
4 helpful votes
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July 18th, 2022
Verified purchase

BHFO is an incredible online retailer that has a variety of brands across men's, ladies, kids, accessories, and home furnishings. They are able to offer amazing savings. It's like a treasure hunt online! I always find something new when I shop their site weekly. I enjoy knowing that I am receiving a good quality item at a fair price.

Tip for consumers:
They have a rewards program

Products used:
Women's activewear

Service
Value
Shipping
Returns
Quality
Thumbnail of user yojinl
Violetta V.
1 review
20 helpful votes
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July 30th, 2019

Bought a dress thru Amazon. I washed it once with almost brand new Samsung wash machine in delicate. Stitches came out and tag fell off. Straps shrunk and fabric looks horrible. Amazon contacted them twice and the same reply both times that it was used and they cannot refund me. I can only imagine what happens to this dress when washed twice.

Thumbnail of user monican249
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

I found this website as I was searching for a specific boot that was sold out in my size everywhere else including the Franco Sarto website. Not only was my size available but at a much lower price as well. I ended up ordering another pair of shoes too. Shipping was fast and both shoes look great. I will definitely order from BHFO.com again.

Thumbnail of user nicolef1381
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I love Bhfo always satisfied, my closet is full of beautiful clothes

Reason I chose this business:

The best for less

Reason I chose this product:

Needed some skirts

Thumbnail of user justynab2
1 review
3 helpful votes
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September 18th, 2019

I am obsessed with this store. I really don't get the negative reviews. So far ordered about 5 times from them, orders of at least 10 items. I am yet to be disappointed. I get a lot of Nordstrom / Bloomingdales brands for pennies. I will be buying again and again!
Today's haul in the picture

Thumbnail of user fredm332
1 review
10 helpful votes
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December 28th, 2020
Verified purchase

I purchased a coat with international shipping. The shipping reference indicates that the item arrived in my country. Since then, it disappeared. It was stolen at the airport. I asked BHFO further information: they refused to refund me: they want to wait 8 weeks.

I used to buy at BHFO for years and I was satisfied with the customer service.

Lately it gets horrible: stolen articles never received, false item description, missing information, and the worst: an awful client support.

I boycott BHFO.

Tip for consumers:
Avoid simply to buy at BHFO it is a waste of money

Products used:
Clothing, handbags, shoes, accessories

Service
Value
Shipping
Returns
Quality
Thumbnail of user aprilf300
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

These boots are a rare find, and they're not too gaudy or busy. They're very classy and the heel is just right so glad I was able to find them at such an incredible price. This is why I'd love BHFO.

Reason I chose this business:

It’s my go to for beautiful clothes that I could never be able to afford. It’s my little secret!

Reason I chose this product:

The price was unbelievable

Thumbnail of user carolyne507
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

Good. Nothing more to say. I am a loyal customer. Not happy with the shipping costs

Reason I chose this product:

Familiarity with brand name

Thumbnail of user torrancer2
1 review
0 helpful votes
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January 9th, 2022

After ordering two pairs of shoes from this company -- I received the items that looked worn/used. The items were not as described. After many emails to their customer service department they only responded after Overstock.com pressured them to do so (the site where the shoe purchase was made). An unhelpful representative named 'Lance' offered no solutions and told me the cost of returns would be my responsibility. Never will order from this company again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patriciad55
5 reviews
35 helpful votes
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October 30th, 2016

This is one of those places that you just hate to share with others because the deals are so incredibly great! However, because they offer such an enormous range of products in so many categories, they deserve to be acknowledged. Not only for their selection, but for their customer service which is consumer oriented. Returns are seamless and hassle free. As far as their prices on brand NEW items, it just doesn't get any better. They truly are the REAL DEAL!

Thumbnail of user birktig
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

I ordered three coats, which were exactly what I was looking for. I was so pleased with the service I received. I was very impressed with the quality of the product I received.

Reason I chose this business:

I like the price

Reason I chose this product:

I like the colors.

Thumbnail of user karens4379
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

I am not happy with ordering a final sale item. It's not right that it can't be returned for "another item" even. When ordering anything on line...it's hard to know if any product will fit correctly until we get it. As a matter of fact the boots I ordered...it just so happens, I could have sized up. But didn't know that until I received them and tried on. Now I am stuck because it was a final sale. That truly stinks!

Reason I chose this business:

Because of the great prices.

Reason I chose this product:

Because it was what I was looking for.

Thumbnail of user sofiag80
Sofia G. – BHFO Rep

Thank you, Karen for your review.
I am sorry to hear that your boots do not fit.
They were part of our clearance sale, therefore they cannot be returned. I spoke to the head of our customer service and he will get in touch with you soon.
Thank you for your business.
Sofia, from the BHFO Team

Thumbnail of user annp393
1 review
1 helpful vote
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May 14th, 2021

I purchased everything from dress sandals, to a guest of wedding dress, and even a couple fun fashion tops. I love that BHFO was a one stop shop for all the items on my list! I will definitely be placing more orders!

Tip for consumers:
Use the filters! I like to filter by category, size, price and even color to narrow down my search!

Products used:
Everything I purchased!

Thumbnail of user bobb2274
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Just recently found out about BHFO and was I surprised by the choice of Brands and Styles to go along with Great pricing to match I most differently will become a Regular

Reason I chose this business:

Referred by someone

Reason I chose this product:

Style and Price

Thumbnail of user janicel218
1 review
4 helpful votes
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May 25th, 2020

I live in Australia and even though our dollar is only worth 68 cents of US $ 1 I am more than happy to buy directly from BHFO site. Quality of garments is great, and After 5 and evening dresses are stunning and heavily reduced. Have made many purchases over the years and been very happy with product, service, international shipping and delivery. Thank you!

Thumbnail of user alexandrar298
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Great items and amazing prices, arrive quickly I would buy again

Reason I chose this business:

I saw them as a seller in amazon as third party and purchase directly from their website instead.

Thumbnail of user ashleyc1330
1 review
1 helpful vote
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July 31st, 2022

Please do not consider doing business with them, all of these 5 star reviews are bot reviews. It is very easy to make a business look legit, but if you try to
Communicate with BHFO, you will not get a response. All they will do is take your money, there is a reason everything is so cheap.
It's a scam! Stay away!

Tip for consumers:
It’s a scam beware!

Service
Value
Shipping
Returns
Quality
Thumbnail of user a.p2
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

Shipping was quick but I am not sure all of their products are legit. The coat I ordered was definitely NOT from a store. Seams were ripping, edges were outlined in red & there was red pen written all over it. Hood had dirt on it. This coat is white, there is no way to hide any of these marks. Very poorly thrown together coat to look like the official version. I contacted BHFO & am still waiting on a response...

Reason I chose this business:

Decent prices, seemed to have good reviews. Sounded like a legitimate website.

Reason I chose this product:

Heard very good things about the companies that made the products.

Thumbnail of user kristinab32
2 reviews
25 helpful votes
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March 20th, 2017

I purchased these free people pants in teal/black combo what I received was the opposite. I received white/black combo. I would never order transparent pants. I immediately contacted overstock & was advised it was a marketplace seller "BHFO". I called BHFO left 3 messages no response. I also emailed them no response. I have given this company plenty of time to respond and they do not. What a waste of $ & their customer service stinks. And I also ordered free people bra and it looked used. No tags.

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New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

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Thumbnail of user randia14
Randi A.
Typically does not respond to reviews

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