BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 5th among Discount Designer Clothes sites.
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Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!
The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.
I just actually did a Google search for the shoe because I saw it at Nordstrom but they didn't have my size and then it came up from this company which I hate to say but I had never heard of and sometimes I'm a little skeptical ordering from those type of companies but I did order it it was a great price and shipped so quickly
Came up on a google search and had my size
Date of experience: November 25, 2023
1. Fast shipping + fair fees
2. Perfect quality
3. Cheap prices
I ordered several times from this website in 2018-2020. And I will order again! I do not understand why people write negative reviews.
Date of experience: April 19, 2020
Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...
Mainly because its shipped from the US and i had little time to receive my order
Wedding venue, quality of dress a d reviews
Date of experience: December 20, 2021
They use deceptive pricing and are misleading in every aspect of their business model. I advise against giving them your business.
Consider yourself warned!
Date of experience: November 14, 2019
BHFO price compared to another site looked almost too good to be true, but shipping was quick, and there was my jacket. Brand new with tags, first quality, exactly as pictured. Excellent experience!
Date of experience: January 4, 2022
Gave a negative review ( old used clothing, advertised as new) and have been banned from purchasing from them on eBay.
They were my fave sellers a few years ago. Something's happened.
Date of experience: September 7, 2019
I was hesitant to buy because the shipping rates were high and their return policies aren't great. If something is wrong, you pay for return shipping.
But my wife really wanted a pair of boots, and they were a great price.
The boots arrived. Oddly, the shoe part fit great (size 5), but the leg part was extremely skinny. Not even close to being able to zip them up. My wife does not have chubby legs. She's barely over 100 lbs. Maybe the boots are for 11-year-olds?
Tried to return them, but when she purchased, she didn't realize they were marked "final sale," meaning that they cannot be returned.
Huh. We could speculate that perhaps they are marked "final sale" because there is something genuinely wrong with them and they are tired of getting them returned.
So now we have boots that she can't use. Watching for someone with size 5 feet and stick-figure legs.
Follow-up. My wife tried to give the boots to her niece who has size 5 feet, is about 5'8", and probably weighs maybe 110. She found her stick-figure girl. Her feet fit perfectly in the boot, but she couldn't get the boots zipped up.
These are clearly defective boots that BHFO marks as final sale so they get something out of them, and their customers get the shaft. I cannot rate this company low enough.
Tip for consumers:
Watch for the items marked "final sale". They might be a scam to unload genuinely unusable merchandise.
Products used:
Clothing
Date of experience: November 25, 2023
I recently discovered BHFO and have purchased several pairs of boots at great prices. I will definitely order from this site in the future.
Selection and prices.
Date of experience: January 28, 2024
I ordered 2 pair of boots and they are awesome. Great price and overall experience but 1 pair had a scuff mark on them. I will have to see how the exchange process is.
Great shoe at great price.
Charleston shoes are a great shoe. A little pricey which I why I ordered through BHFO.
Date of experience: December 19, 2021
Products always ship very quickly and customer service is excellent. Very pleased with the selection and prices for items have great value. An avid fan of BHFO.
Found particular product I was looking for there and then discovered the site. Always go back die to the vast offering of items.
They price was excellent. One brand I tried before, but the other I didn’t, however it was worth to try.
Date of experience: January 22, 2022
Ive shopped here often. Im back because you have it all…. Good product…good prices…good service. Though shipping is out of sight! I know! Its Christmas!
I liked it. Will let you know more after I try them on!
Date of experience: December 20, 2021
It was easy to shop, Great Brand name merchandise, good quality, & shipping experience. The best of all are the prices! I am recommending to everyone.
I was shopping for shoes and BHFO popped up. I checked it out and was surprise on the Brands and Prices
I was shopping for shoes for a friend and myself.
Date of experience: August 30, 2023
The shoes were described on the site as "New in Box" except that when I received them many of the crystals were missing and were not in the box rolling around which means the shoes were put in the box and sent to the customer in that condition. I informed the company as soon as I received them and saw all of the stones missing, I sent several pictures and a couple weeks later still no resolution. The only attempt the company has made to resolve this was to offer me only half my money back for the cost of the shoes. The shoes can't be worn with all the stones missing, what's the point in paying money for sparkly shoes with so much of the sparkle missing. It makes them look cheap and awful so I can't wear them, they're useless. Had the company accurately described the item on their site and showed/described that stones were missing, I would have passed and not purchased them. But because of the company's dishonesty, I had no idea and now all they are willing to offer is half the price of the shoes back. I'm out the cost of the shoes that are useless now, shipping, and duties. I would lose more money to send the shoes back and with the company not willing to do anything else to resolve this I will never be a customer here again and would warn others off. I'm considering sending a complaint to the Better Business Bureau because there are laws to protect customers. Companies cannot falsely advertise items, take the customers money and then just leave it like that.
Date of experience: December 6, 2023
Easy to order and always shipped on time. Great price and brands.
Brand, size and price
Date of experience: March 20, 2024
Used for the passed two years
Date of experience: April 8, 2023
Great! Like always...
Date of experience: November 13, 2022
This is the second time I'm ordering this dress and again it has pulls in it.
Date of experience: March 21, 2024
Customer service disappeared and this store seems to be in business reselling item that don't meet the quality standards to be sold in a regular store regardless of the brand.
I previously made a purchase I was happy with. Regret making additional purchases, your not getting a bargain, your being taken advantage of with these falsely advertised items of poor quality.
I purchased winter coats as it's winter...
Date of experience: December 15, 2023
Was searching for this dress, found it new on this website at great price
Came quickly and communication was great through out the purchase
Will definitely be shopping here again
Date of experience: August 13, 2023
Terrible The pants were actually a 38 waist. BHFO tag and listing was for 42 waist. Customer Service claimed it was about fit. Ridiculous. Will never buy from BHFO again
Date of experience: January 17, 2023
I've been shopping this site for many years and have never been disappointed. High quality at bargain basement prices. They have a large inventory, something for every size & shape.
High quality at bargain basement prices.
Date of experience: January 19, 2023
I ordered this dress and it was shipped and delivered very fast. I like that I was given updates on my order.
Because I bought the dress from Macy’s last year accidentally left the dress at the cleaners over 3 months I called Macy’s customer service to repurchased and they gave me the designer’s name went online and purchased through you guys
Date of experience: February 16, 2024
Great brands at great prices. My main website that I shop at. Ships quickly too. Keep up the good work. The order came in one package and one time You have a loyal customer.
Tip for consumers:
Reduce the international shipping fees
Products used:
Women &kid’s apparel
Date of experience: June 16, 2023
Easy online order experience. Purchased the wool mittens at a great price. Appreciate the shipping protection option at checkout as well. Thank you BHFO
A friend referred me
Needed mittens for our upcoming ski trip
Date of experience: September 27, 2022
Be carfull - he is a scam - a way to steal your money supported by EBay customer service - it was my first time - I paid three dresses as DKNY - in august 2017
And till I'm writing this note he sent me NOTHING - and kept providing invalid tracking references. Till now I'm struggling to get back my 700 $ -
Take m advice -never deal with this buyer even for one $ -I wish if some had advised mr before I got into this scam
Date of experience: October 2, 2017
Love the prices, on great quality merchandise and they respond quickly if you have a problem with your order. And refund your money also quickly.
Have been shopping on this site for years!
Date of experience: February 10, 2024
Date of experience: February 19, 2023
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Thank you, Anthony for your review.
I am terribly sorry to hear that your pants did not fit.
If your pants were not a final size or part of our clearance sale, you can return them within 30 days.
Please, find all the information on our return page (Link:: https://www.bhfo.com/pages/returns)
Should you require any further assistance, please do not hesitate to contact us at customercare@bhfo.com
Sofia from the BHFO Team