• Bookmark

    BHFO

BHFO

Write a Review

Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 5th among Discount Designer Clothes sites.

Positive reviews (last 12 months): 80.9%
Positive
165
Neutral
10
Negative
29
View ratings trends

Instant Feedback

5,284 reviews

27
See all photos
How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Date of experience: 6/4/24
See positive reviews
Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Date of experience: 6/2/24
See critical reviews

Reviews (666)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (52) shopping experience (17)
Thumbnail of user marquitar13
Colorado
1 review
0 helpful votes
  • Send Message
February 12th, 2023
Verified purchase

Easy order, arrived early, and even though I had to return them due to ordering the wrong size, the return experience was also easy.

Reason I chose this business:

One of the only sites that had my size on boot

Reason I chose this product:

I love the look of the boots

Date of experience: February 12, 2023

Thumbnail of user mirandam233
New York
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase

Very happy with my purchases. I used several shopping websites and so far I like BHFO the best. I continue my online shopping here!

Reason I chose this business:

Very competitive price and fast service

Date of experience: December 27, 2021

Thumbnail of user kingh41
Kentucky
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

I dont like them. Too heavy and clunky. But you will have that when you purchase without actually feeling them and trying them on.

Reason I chose this business:

Prices seemed good

Reason I chose this product:

Needed a new pair of boots.

Date of experience: December 12, 2022

Thumbnail of user sofiag80
Sofia G. – BHFO Rep

Thank you Annie for your review.
I am sorry to hear that you do not like your new snow boots.
Please, note that we accept returns within 30 days from the date of purchase: all the information can be found here https://www.bhfo.com/pages/returns
Should you require any further assistance, please, do not hesitate to contact our customer service team at customercare@bhfo.com
Sofia, from the BHFO Team.

Thumbnail of user cyndif26
Florida
1 review
0 helpful votes
  • Send Message
July 15th, 2023
Verified purchase

Many items are non-returnable. The color and material of the item I purchased was different and I was not able to return it.

Reason I chose this business:

They had the item I was looking for. I was wrong.

Reason I chose this product:

I was specifically looking for this item.

Date of experience: June 15, 2023

Thumbnail of user pennyn106
Tennessee
1 review
0 helpful votes
  • Send Message
February 1st, 2024
Verified purchase

I received my order and I am pleased with the quality and the prices.

Date of experience: February 1, 2024

Thumbnail of user jenniferw3341
Missouri
1 review
0 helpful votes
  • Send Message
July 11th, 2023
Verified purchase

My actual shopping experience was pretty decent. No complaints there. It was easy shopping and ordering.

Reason I chose this business:

They offered great shoes/boots.

Reason I chose this product:

I was looking for a boot exactly like the one I purchased. I love boots. I was excited I found what I wanted at a great price.

Date of experience: July 11, 2023

Thumbnail of user annettes493
Israel
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Thank you so much, the items are very good and the shipping was very fast, I am very satisfied and will buy again

Products used:
Cloth

Service
Value
Shipping
Returns

Date of experience: December 27, 2022

Thumbnail of user brendap484
Texas
3 reviews
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

I am a volunteer and purchase shoes for inmates on work release. I found some on sale that I was able to purchase.

Date of experience: October 5, 2022

Thumbnail of user ah743
Maryland
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Customer service was very apologetic and offered a discount. Thank you.

Date of experience: January 31, 2024

Thumbnail of user yunheek1
KR
1 review
0 helpful votes
  • Send Message
May 6th, 2023
Verified purchase

I still haven't received the product.
Do you think I can get it?
Please check the delivery to the delivery company.

Date of experience: April 6, 2023

Thumbnail of user dianep1582
Washington
1 review
0 helpful votes
  • Send Message
January 6th, 2022
Verified purchase

I topped this with a "Bonnie Red Beret" and a cozy red cashmere scarf. I can't wait to add a pair red and white Keds!

Reason I chose this business:

Before "BHFO" I had never heard of their website. It was a nice surprise at the speedy delivery. It is very well made and fully-lined. I love it! I remember the wonderful cloth-covered hooks on my Mom's best coats and stoles! She was a class act.

Reason I chose this product:

Everything is special and it was a great price! Can't wait to hear from you again. Diane

Date of experience: January 6, 2022

Thumbnail of user jennifera1505
Utah
2 reviews
0 helpful votes
  • Send Message
December 20th, 2021
Verified purchase

Easy does it. Experience was fast and easy product came on time and looked the way that it was described

Reason I chose this business:

Product availability

Date of experience: December 20, 2021

Thumbnail of user boguslavs
Canada
1 review
5 helpful votes
  • Send Message
February 4th, 2024
Verified purchase

I had to pick up my dress at post office and had to paid extra over $15 dollars. I do not why

Date of experience: January 28, 2024

Thumbnail of user normar321
Costa Rica
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

The first experience was good but the problem was when I received the dress.
I bought a new dress and I received a dirty and used one.

Reason I chose this business:

Because of a friend recommended it.

Reason I chose this product:

Because of the brand and the style

Date of experience: May 17, 2023

Thumbnail of user aidem11
Texas
1 review
0 helpful votes
  • Send Message
December 19th, 2022
Verified purchase

I like most of the brands, the selection of the products, but most of all the shoes for every time of the year Because

Reason I chose this business:

Affordable prices

Reason I chose this product:

Because I need them

Date of experience: December 19, 2022

Thumbnail of user marinaa128
Israel
1 review
0 helpful votes
  • Send Message
September 2nd, 2023
Verified purchase

My first and last shopping experience on this site. At least check if you sent the right size of shoes. So disappointing

Date of experience: August 3, 2023

Thumbnail of user daisyb126
Illinois
1 review
0 helpful votes
  • Send Message
February 24th, 2023
Verified purchase

Great experience shopping on this site.wish they would offer their long time customer a discount coupon.

Reason I chose this business:

Prices delivery

Reason I chose this product:

They were presented well

Date of experience: February 24, 2023

Thumbnail of user dahlias22
Florida
1 review
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

The shipping is a little expensive and I dislike that you cannot return discounted items but they do have great quality clothes

Date of experience: January 21, 2023

Thumbnail of user susanb4915
Massachusetts
1 review
0 helpful votes
  • Send Message
November 12th, 2022
Verified purchase

Found exactly what I was looking for at a great price and the first-time shopper discount worked. Shipping fees were reasonable.

Date of experience: November 12, 2022

Thumbnail of user henrib22
Canada
1 review
23 helpful votes
  • Send Message
January 19th, 2018

BHFO has gone downhill recently.
They now use DHL who will charge you additional fees on arrival.
Never again!

Date of experience: January 19, 2018

Thumbnail of user margaretv686
Florida
1 review
0 helpful votes
  • Send Message
January 14th, 2023
Verified purchase

You carrier is not the usual Fed Ex ( smart something)
Erratic and difficult to contact.
Still will use as your prices are very good….

Reason I chose this business:

All of the above

Reason I chose this product:

Love jackets….

Date of experience: January 14, 2023

Thumbnail of user portiak10
North Carolina
1 review
0 helpful votes
  • Send Message
May 15th, 2023
Verified purchase

I would love to make more purchases from BHFO. Items sold on this website are of food quality and affordable

Reason I chose this business:

Affordable price

Reason I chose this product:

Quality satisfaction

Date of experience: May 15, 2023

Thumbnail of user mayrag81
Texas
1 review
0 helpful votes
  • Send Message
January 6th, 2022
Verified purchase

I was very concerned about ordering from a site I've never heard of…. But everything went smoothly! Extremely satisfied with my purchase!

Date of experience: January 6, 2022

Thumbnail of user camc46
Washington
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

This site has been my recent go to for amazing deals and huge selection. Always new items at great prices.

Reason I chose this business:

Prices can’t be beat

Reason I chose this product:

All items were purchased as gifts and for work.

Date of experience: December 15, 2022

Thumbnail of user brittanyb728
Maryland
1 review
0 helpful votes
  • Send Message
January 12th, 2022
Verified purchase

Always has great items. The site is user friendly and you are bound to find something that you'll love.

Reason I chose this business:

Love the selections and prices

Reason I chose this product:

I’ve been looking for this blazer

Date of experience: January 12, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

Company Representative

Thumbnail of user randia14
Randi A.

How do I know I can trust these reviews about BHFO?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BHFO?