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BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 5th among Discount Designer Clothes sites.
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5,284 reviews
Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!
The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.
I have yet to receive my order after two weeks. I reached out to customer service, and they have not been responsive or helpful in any way in resolving this issue or refunding my money.
Date of experience: June 8, 2024
I have bought many items before and recently I didn't received anyone, I don't know what is happening but it is a pity because your prices and items are very good
Date of experience: June 2, 2024
Its a pitty that sometimes the ítems arrive and others don't, you have beautiful ítems in a very Goodyear price but the way you send them to México is ver unreliable, I don't why but the ítems didn't arrive
Date of experience: October 25, 2023
Because you have beautiful items in a good price
Date of experience: July 12, 2023
Despite what BHFO promises on their web site, their delivery service charges surprise fees upon delivery in Canada ("custom entry fees" aka brokerage fees). The delivery service will hold you package hostage until you pay. BHFO is aware of it, refuses to acknowledge it on their website, and refuses to reimburse those surprise fees. BHFO could avoid all this by either charging appropriate taxes themselves at the point of sale, or by using a better delivery service (like USPS), but they choose no to. BHFO lies on their website when they promise there will be no brokerage fees.
Price was great on the particular running shoes I was looking for.
I had bought shoes from that brand before and knew exactly what I wanted.
Date of experience: May 9, 2024
I have very much enjoyed shopping at BHFO over the years…but I have been burned too many times by final sale items which deviate from standard expectations regarding either fit or quality. I find myself gravitating now more toward secondhand retailers to get the price points I want while not being excluded from returns.
I have been a longtime customer and was raised to be a price-conscious discount shopper without sacrifice too much on quality
I have specially events coming up this spring, and summer for which I needed new dressier sandals
Date of experience: April 15, 2024
Incredible buys on top notch winter boots! My family and friends are blown away on what a great buy I got!
Date of experience: December 11, 2022
Easy to use website, great packaging, easy returns, great products at great prices... pinch me.
I have been shopping at BHFO for many years and have never once been disappointed with the experience. My Mother raised me to be smart with my money and that paying full price is foolish in most cases! BHFO seems to offer better variety and quality every year with sacrificing the bargain prices! It is such a rush to tell friends and family what a great buy I got when they ask... and they ALWAYS ask! Making Momma proud!
Date of experience: January 7, 2022
I did not receive the shoes I purchased. The package was returned to sender. A representative tried to help by putting a note in BHFO's system to reroute the shoes to me...but no guarantees.
It was the only store that had the item I wanted in the size I needed.
I like the style.
Date of experience: May 13, 2024
I did not receive the item I purchased. Therefore, I returned the shoes. This is the second time I ordered from the company and was sent the wrong item
Date of experience: May 9, 2024
My experience purchasing items at BHFO for the most part has been ok. I was very disappointed with this purchase because the color was completely different from what I ordered. I ordered a spruce colored Columbia jacked which was the color of the picture on the website. I am very disapointed because I only ordered the jacket because of the color. It was out of stock elsewhere. I got a regular plain blue jacket which I could have purchased anywhere else.
Date of experience: April 20, 2024
I usually have a decent experience with bhfo. Sometimes the items are "what you ordered vs what you got" mostly because there is usually only one insufficient picture per product. It's just a risk that you take. Unfortunately, I've received the wrong size more than once.
Nice items with good prices
Personal shopping
Date of experience: April 4, 2024
The shipping prices are discouraging. I cleared out most of my cart just to decrease the price for shipping by a little bit.
I can typically find so many great brands for a good bargain.
Date of experience: August 11, 2022
I purchased a pair of shoes that had no indication of being Final Sale. When I called customer service I was told it should have shown at check out. I never saw that and have no way to verify that. I will never shop there again.
Date of experience: April 10, 2024
Crisp white cotton oversized blouse folded many many times to form a small ball and jammed inside a 7"x7" plastic bag. Outside packaging envelope was at least 11x13 so there was no need to fold in this manner. Could have been neatly folded flat to minimize wrinkling. Wrinkles could not even be streamed out.
Item was what I was looking for.
Date of experience: April 7, 2024
I have been shopping with BHFO for 2 years. This is not the first time I have received the items with wrong sizes. For example, I ordered size "2P" for Connected Apparel Womens Petites Knit Ruffled Bolero. However, a "14P" had been received this morning. I feel very nervous every time when I open the parcel. According to your return policy, even BHFO makes the mistake, I still need to incur the shipping costs. Also, the return process has been painful and it is very expensive to ship the wrong items back. Therefore, I have decided to stop buying from BHFO.
Date of experience: April 15, 2024
The seam was broken. It's a final sale so I can't return.
Date of experience: June 2, 2024
Luv the dress don't like paying restocking fee as the dress was just not the right fit. I will check Amazon next time no restocking fees
Date of experience: May 13, 2024
I have no idea about my order. I have not receive my order and I dont know when am I going to receive my items. But my credit card charge was applied. Please your urgent help. I paid but I did not receive.
For the prices and the delivery to Colombia
I liked them
Date of experience: March 31, 2024
Sometimes I am satisfied with my purchases
But more than not the items look nothing like photos
Look cheap and fabric is not as it appears in advertisements
Not going to choose BHFO
You do not accept returns
And often not happy
Date of experience: April 15, 2024
Some of the shoes I have received have been worn. And are scuffed, show worn
Not happy about that when advertised as 'New, in box'
Date of experience: November 17, 2023
Date of experience: July 11, 2023
Date of experience: February 13, 2022
I was very satisfied with 3 of my 4 items. I still want the suede boot but didn't see an option for exchange.
Have been a BHFO for few years now. Only one slight error in this time.
I really like the good quality products. Only wish I had received the right shoe.
Date of experience: April 20, 2024
Date of experience: January 4, 2024
I am a regular shopper and doing my best to continue due to an unsatisfactory experience.
Date of experience: December 22, 2022
Date of experience: December 5, 2022
A regular customer. I received an email for 30% off but it did not apply.
Date of experience: October 24, 2022
I enjoy the shopping experience, however the shipping fees are different and I need clarity.
BHFO is now my go to shopping store online. All my orders have been prompt, accurate, and is everything I expected plus more. I can’t wait to see the other departments BHFO has to offer.
Date of experience: September 12, 2022
THERE ARE SO MANY OPTIONS AND CHOICES WHICH IS AWESOME, I HAVE ALREADY SHARED THIS WEBSITE TO TWO OTHER PEOPLE. CANT WAIT TO RECEIVE MY ORDER.
I CLICKED ON AN ITEM THAT I REALLY LIKED.
Date of experience: March 16, 2022
Love shopping in BHFO. All sorts of surprises every time.
Date of experience: May 20, 2024
Runs small; order size up. I knew this do ordered one size up
Date of experience: May 18, 2024
I've been buying in this shop for some years, outstanding seller at a great price.Items are as described & shipping immediately.Thank you.
Date of experience: April 29, 2024
Excellent service and timely delivery will shop here again!
Price and style
Date of experience: May 16, 2024
Great list ok, super comfy the only issue I had with my new boots is that they run small. I wear size 6, ordered 6.5 and size was tight. Hoping they stretch with wear. Love the look!
I found the item in BHFO and purchased. Very happy with the purchase and delivery.
I was looking for that specific item
Date of experience: April 1, 2024
Always fallows with confirmation e mails, and has great service. Customer service is a real person always answering and helping when needed.
All my orders were shipped on time and received on time.
BHFO carries brands that I look for.
Everything I bought so far is as advertised, great value and great quality.
Date of experience: April 3, 2024
Love shopping with BHFO! Great value, affordable, great service.
Date of experience: August 11, 2023
Love it! Brands I buy anyway for so much less!
Kobi Halperin blazer, pants, duster and tank top.
Date of experience: April 28, 2022
Love to shop on BHFO!
Great prices.
Not crazy about cost of shipping and returns.
Great selection of dresses!
Date of experience: January 24, 2022
I've purchased from these folks a bunch of times. It's always been a wonderful experience. The folks always say thank you! What a concept.
They had what I was looking for.
Date of experience: April 24, 2024
A sweated I wanted was on sale
Date of experience: February 19, 2024
I love your outlet. I get the best deals on new items. Thank you!
I love new with tags!
Date of experience: June 9, 2023
Date of experience: May 28, 2023
Date of experience: October 1, 2022
Wonderful products at great prices I really like the different colors and options that is offered.
Date of experience: May 13, 2024
I purchased three pairs of shoes and they all were poor quality. I doubt that I will shop here again for shoes.
I purchased a coat in the past that I like so I decided to shop for shoes.
I wanted new shoes.
Date of experience: April 22, 2024
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