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BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 5th among Discount Designer Clothes sites.
This company does not typically respond to reviews
5,284 reviews
Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!
The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.
I am very pleased with my purchases and with the quick shipping.
Date of experience: April 25, 2024
Date of experience: January 19, 2024
Wanted green, you had it.
Date of experience: July 21, 2023
Got a dress for a really great price. Needed it for a formal occasion and didn't want to spend too much, but wanted something of good quality. This site helped with that.
Date of experience: February 22, 2024
It was very easy and I got my items faster that expected
Date of experience: April 22, 2024
Purchased a Jessica Simpson coat and the entire right pocket and lining was ripped. So if you put something in the pocket it would fall all the way down to the hem. They are not great about getting back to customer other than to say they will get back to me, keep saying they need to investigate? I sent photos of the torn pocket/lining not sure what there is to investigate. The coat is defective PERIOD, NOT ROCKET SCIENCE BHFO. Coat has been hanging in my closet now for week while they "investigate". Once again me, the customer has to go through the hassle, not them. So bottom line they send out a defective product, they got paid for the coat and I get to wait while they investigate, got it. Over it.
Date of experience: January 4, 2024
I order mid calf black boots. I got some lady from Illinois (I'm in Texas) black flat shoes. I returned then and 22 days later I'm still waiting for my refund. I have gotten 6 different stories. I'm about to report the charge to my bank. DO NOT waste your time. Price is good but it comes at a cost
Tip for consumers:
DO NOT use this company
Products used:
No product. Was first told they were out of my boots. Then the next person said they could've got me a pair. Now I just want my money and I can't seem to get it or get the same reason.
Date of experience: January 5, 2022
BHFO is an incredible online retailer that has a variety of brands across men's, ladies, kids, accessories, and home furnishings. They are able to offer amazing savings. It's like a treasure hunt online! I always find something new when I shop their site weekly. I enjoy knowing that I am receiving a good quality item at a fair price.
Tip for consumers:
They have a rewards program
Products used:
Women's activewear
Date of experience: July 18, 2022
Bought a dress thru Amazon. I washed it once with almost brand new Samsung wash machine in delicate. Stitches came out and tag fell off. Straps shrunk and fabric looks horrible. Amazon contacted them twice and the same reply both times that it was used and they cannot refund me. I can only imagine what happens to this dress when washed twice.
Date of experience: July 30, 2019
I found this website as I was searching for a specific boot that was sold out in my size everywhere else including the Franco Sarto website. Not only was my size available but at a much lower price as well. I ended up ordering another pair of shoes too. Shipping was fast and both shoes look great. I will definitely order from BHFO.com again.
Date of experience: December 21, 2023
I love Bhfo always satisfied, my closet is full of beautiful clothes
The best for less
Needed some skirts
Date of experience: April 16, 2024
I am obsessed with this store. I really don't get the negative reviews. So far ordered about 5 times from them, orders of at least 10 items. I am yet to be disappointed. I get a lot of Nordstrom / Bloomingdales brands for pennies. I will be buying again and again!
Today's haul in the picture
Date of experience: September 17, 2019
I purchased a coat with international shipping. The shipping reference indicates that the item arrived in my country. Since then, it disappeared. It was stolen at the airport. I asked BHFO further information: they refused to refund me: they want to wait 8 weeks.
I used to buy at BHFO for years and I was satisfied with the customer service.
Lately it gets horrible: stolen articles never received, false item description, missing information, and the worst: an awful client support.
I boycott BHFO.
Tip for consumers:
Avoid simply to buy at BHFO it is a waste of money
Products used:
Clothing, handbags, shoes, accessories
Date of experience: December 28, 2020
These boots are a rare find, and they're not too gaudy or busy. They're very classy and the heel is just right so glad I was able to find them at such an incredible price. This is why I'd love BHFO.
It’s my go to for beautiful clothes that I could never be able to afford. It’s my little secret!
The price was unbelievable
Date of experience: February 1, 2024
Good. Nothing more to say. I am a loyal customer. Not happy with the shipping costs
Familiarity with brand name
Date of experience: April 15, 2024
After ordering two pairs of shoes from this company -- I received the items that looked worn/used. The items were not as described. After many emails to their customer service department they only responded after Overstock.com pressured them to do so (the site where the shoe purchase was made). An unhelpful representative named 'Lance' offered no solutions and told me the cost of returns would be my responsibility. Never will order from this company again.
Date of experience: December 10, 2021
This is one of those places that you just hate to share with others because the deals are so incredibly great! However, because they offer such an enormous range of products in so many categories, they deserve to be acknowledged. Not only for their selection, but for their customer service which is consumer oriented. Returns are seamless and hassle free. As far as their prices on brand NEW items, it just doesn't get any better. They truly are the REAL DEAL!
Date of experience: October 27, 2016
I ordered three coats, which were exactly what I was looking for. I was so pleased with the service I received. I was very impressed with the quality of the product I received.
I like the price
I like the colors.
Date of experience: February 22, 2024
I am not happy with ordering a final sale item. It's not right that it can't be returned for "another item" even. When ordering anything on line...it's hard to know if any product will fit correctly until we get it. As a matter of fact the boots I ordered...it just so happens, I could have sized up. But didn't know that until I received them and tried on. Now I am stuck because it was a final sale. That truly stinks!
Because of the great prices.
Because it was what I was looking for.
Date of experience: December 27, 2022
I purchased everything from dress sandals, to a guest of wedding dress, and even a couple fun fashion tops. I love that BHFO was a one stop shop for all the items on my list! I will definitely be placing more orders!
Tip for consumers:
Use the filters! I like to filter by category, size, price and even color to narrow down my search!
Products used:
Everything I purchased!
Date of experience: May 13, 2021
Just recently found out about BHFO and was I surprised by the choice of Brands and Styles to go along with Great pricing to match I most differently will become a Regular
Referred by someone
Style and Price
Date of experience: March 7, 2024
I live in Australia and even though our dollar is only worth 68 cents of US $ 1 I am more than happy to buy directly from BHFO site. Quality of garments is great, and After 5 and evening dresses are stunning and heavily reduced. Have made many purchases over the years and been very happy with product, service, international shipping and delivery. Thank you!
Date of experience: May 25, 2020
Great items and amazing prices, arrive quickly I would buy again
I saw them as a seller in amazon as third party and purchase directly from their website instead.
Date of experience: April 13, 2024
Please do not consider doing business with them, all of these 5 star reviews are bot reviews. It is very easy to make a business look legit, but if you try to
Communicate with BHFO, you will not get a response. All they will do is take your money, there is a reason everything is so cheap.
It's a scam! Stay away!
Tip for consumers:
It’s a scam beware!
Date of experience: July 1, 2022
Shipping was quick but I am not sure all of their products are legit. The coat I ordered was definitely NOT from a store. Seams were ripping, edges were outlined in red & there was red pen written all over it. Hood had dirt on it. This coat is white, there is no way to hide any of these marks. Very poorly thrown together coat to look like the official version. I contacted BHFO & am still waiting on a response...
Decent prices, seemed to have good reviews. Sounded like a legitimate website.
Heard very good things about the companies that made the products.
Date of experience: January 24, 2022
I purchased these free people pants in teal/black combo what I received was the opposite. I received white/black combo. I would never order transparent pants. I immediately contacted overstock & was advised it was a marketplace seller "BHFO". I called BHFO left 3 messages no response. I also emailed them no response. I have given this company plenty of time to respond and they do not. What a waste of $ & their customer service stinks. And I also ordered free people bra and it looked used. No tags.
Date of experience: March 20, 2017
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Thank you, Karen for your review.
I am sorry to hear that your boots do not fit.
They were part of our clearance sale, therefore they cannot be returned. I spoke to the head of our customer service and he will get in touch with you soon.
Thank you for your business.
Sofia, from the BHFO Team