• BHFO

BHFO

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Overview

BHFO has a rating of 3.9 stars from 666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service, and good quality. BHFO ranks 7th among Discount Designer Clothes sites.

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Positive reviews (last 12 months): 78.2%
Positive
187
Neutral
12
Negative
40

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5,284 reviews

27
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How would you rate BHFO?
Top Positive Review

“LOVE THE SILK DRESS, boots too.for later in the year”

Jennifer F.
6/4/24

Bought a larger size due to sale price and what was available. LOVE the loose fit! Pure silk. The real kind. The boots are a pretty shade of green, brighter than forest, and absolutely practical style for Maine. Another great score from BHFO~!

Top Critical Review

“Very low quality”

Lida W.
6/2/24

The dress is more than $100 but it's torn and bad sewing repairs with different color of thread and rush sewing. The other two clothes are all deterior materials than I thought. It's not worthy to buy and return by paying $9.

Reviews (666)

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Reviews that mention popular keywords

customer service (91) shopping experience (122)
Thumbnail of user chriss2697
1 review
8 helpful votes
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December 8th, 2020

Product cheep, material was very thin and fabric was pilling (small fuzz balls) right out of the package. To top it off ordered a large and received 1x

Thumbnail of user amnak10
1 review
0 helpful votes
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December 31st, 2021
Verified purchase

Easy shopping experience and fast shipping! The jacket is great (small note: the security clip was still attached, luckily to a tag so I was able to remove but just a heads up!).

Thumbnail of user anned717
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Quick shipping with item as described. Thanks, I'll be back!

Reason I chose this product:

I was looking for a specific dress.

Thumbnail of user janetk1470
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

I have bought a few things from BHFO over the years. They have a very large inventory of quality items at a great price.

Reason I chose this business:

Quality of items and good pricing

Reason I chose this product:

Been looking for these items for a while. Found them here at a great price point and better quality then elsewhere.

Thumbnail of user robins1774
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

The dress is beautiful and fits great. Excellent shopping experience and fast delivery.

Reason I chose this business:

Bought dresses from here before and was pleased.

Reason I chose this product:

It was beautiful and at an amazing price.

Thumbnail of user ellens702
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Great site and great deals, but there were some additional duties charged after I ordered, which was annoying, considering shipping to Canada was quite expensive to begin with.

Thumbnail of user ab3535
A B.
2 reviews
17 helpful votes
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March 25th, 2024
Verified purchase

Delivered as promised! Tracking and information provided instantly.

Thumbnail of user svetlanan25
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

I've been ordering from them for a few years now and it's always fast and correct. Thank you for your work! It's just a pity that there is no free shipping option for large orders.

Service
Value
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Quality
Thumbnail of user charlottep537
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

The dress is as advertised and came in a timely manner.

Reason I chose this business:

Advertising

Reason I chose this product:

I was looking for a specific style,color and price.

Thumbnail of user jills1172
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

True to size great price and unbelievably fast shipping!

Thumbnail of user judyh1162
0 reviews
1 helpful vote
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January 18th, 2022
Verified purchase

Purchased boots direct from your website. Found the same boots on eBay, sold by you for less. I had already ordered and they were shipped by the time I saw the price difference. Disappointed

Thumbnail of user georgiost4
1 review
3 helpful votes
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November 4th, 2021

I bought a defected product (dress with a broken zipper) that cost $30. The return shipping would cost about $25. The customer service is rigid and would not help at all. Do not recommend.

Service
Value
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Quality
Thumbnail of user jodiw190
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Shopping on the website was super easy. Checking my item out was also super easy. I was able to put in all my information and even add a discount code seamlessly. I will definitely shop here again!

Reason I chose this business:

I was looking for some items from a specific brand and the BHFO website popped up. I was able to get the item I wanted super discounted and was very happy with my purchase.

Reason I chose this product:

I have tried NYDJ from other retailers but hadn’t tried their shorts yet. I saw that BHFO had some of their shorts and thought I would try them out. Very happy I did.

Thumbnail of user vincentw315
1 review
0 helpful votes
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October 8th, 2023
Verified purchase
• Updated review

Overall, it was an very good shopping experience. The items that I ordered shipped on time. They were also as described on their site. The prices were very reasonable.

Reason I chose this business:

Price and availability of what I was shopping for.

Reason I chose this product:

Looking for comfortable footwear that was no longer available at the main store's site.

Easy to locate items
September 24th, 2023
Verified site experience
• Previous review
Thumbnail of user conniem680
1 review
0 helpful votes
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March 21st, 2024
Verified purchase
• Updated review

Like that they have petite, wish there was more selection of Petite products.

Reason I chose this business:

Price, selection of petites.

Alway love the great buys!
March 2nd, 2023
Verified site experience
• Previous review
Great prices quick delivery
February 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Used for years

Thumbnail of user carynh27
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Customer service representatives have been very responsive. The delivery updates are accurate and frequent. I recommend this site to all the fashionistas I meet!

Thumbnail of user laquettad3
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

The description is exact, I'll definitely purchase it again.

Thumbnail of user ashleyr1378
Ashley R.
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase

The product they sell is definitely not the product quality you are thinking you are getting. Just because it has a name brand on it, is most likely not that name brand once you see the quality.

Thumbnail of user taniau11
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

It took me a while to find this boot as it seems it was most popular. I came across this site and the process was easy to order. Thanks for an easy shopping experience.

Thumbnail of user rosah136
2 reviews
0 helpful votes
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October 5th, 2023

Not for me … I bought a few products from them… they sell on others website as well like shop premium outlets and sometimes they have the same product listed on bought website but with different prices so I ordered a dress on BHFO website and a minute later I saw the same dress at $20 dollars less on shop premium I emailed BHFO for price matching since I thought it was not fair and they refused to do price matching… it wasn't a big price difference that's why you would expect the price matching from them but not… so for me it was a total delusion this website and I felt they don't value the customers

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user realityw2
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Great quality of products. The items came on time and came as they were described

Thumbnail of user dianam1740
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

I have bought from this site for years great prices for genuine brand name products

Thumbnail of user erikac314
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

I placed an order for a hoodie and some leggings both items were filthy and smelled of sweat. This the second time I've ordered from this site and items are dirty upon arrival

Thumbnail of user duffyo
1 review
0 helpful votes
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January 11th, 2023
Verified purchase
• Updated review

The shipping and handling was deplorable. This beautiful jacket was shoved in a ball, bagged and it is wrinkled beyond recognition. Not a happy customer

Reason I chose this business:

Found on Google

Thumbnail of user sofiag80
Sofia G. – BHFO Rep

Thank you, Duffy for your review.
BHFO works hard to bring you the best value in fashion available online.
We believe our customers should reward themselves without spending a fortune. Our no-frills way of doing business helps us pass on spectacular savings to you.
Our functional packaging allows us to keep our costs minimal and pass on the savings to you. Most items are shipped in a poly-mailer, rather than wrapped in a box with tissue paper and pretty ribbons.
Should you require any further assistance, please, do not hesitate to contact our customer service team at customercare@bhfo.com
Sofia, from the BHFO Team.

Great experience
October 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Found on Google

Thumbnail of user patriciag365
1 review
15 helpful votes
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April 12th, 2019

BOUGHT BOOTS AND CAME IN A BOX DESTROYED HAD DUCK TAPE ALL OVER AND RIGHT BOOT WAS STRETCHED TO HELL AND SO THEY PUT STYROFOAM IN IT AND BALLED TISSUE TO DISGUISE THE STRETCHED BOOT AND THE OTHER BOOT HAD NO STUFF IN IT TO SUPPORT AT ALL THEY SENT ME HORRIBLE MESSED UP BOOTS I LOVED THE DESIGNED THATS WHY I BOUGHT THEM BUT THESE PEOPLE KNEW THESE WERE EFFED UP AND SHIPPED THEM TO ME ANYWAY!

Tip for consumers:
RUN!

Service
Value
Shipping
Returns
Quality

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Thumbnail of user randia14
Randi A.
Typically does not respond to reviews

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