BidSauce has a rating of 1.2 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BidSauce most frequently mention customer service, gift card, and penny auction problems. BidSauce ranks 151st among Penny Auction sites.
I was VERY skeptical but bought the 250 bid package for $149. I won an auction for a Sony 40" TV with Google for $3.04. I did this on December 20,2010 and the TV was delivered on January 13th, 2011. Although their customer service stinks, I did get what i was promised.
Shame on bidsauce! Worst site ever. I never received almost $2,000 of my merchandise. Customer service did nothing to rectify anything. Shame on me for not suing their behinds! Please don't waste your time or money. I received my winnings in the beginning. All was great until I noticed items weren't arriving. I reached out to Customer Service. They said it would be arriving soon, but nothing. Don't trust them!
SCAM... FRAUD... STEALERS... LOW LIFE's... LIARS.
They steal your money, and you never get the items you win. They give you excuses of not having the source of supply, and they will put you on their list for a faster delivery when the item comes in.
Go to your credit card company and tell them you paid for items never received. Even the amount of your bids bought. Because you may buy bids, but you never received them if intent is for you to not receive won items.
Report them to the BBB as I did, and spread the word to family, friends, on facebook, twitter, myspace etc.
It took 3 months, but Utah's Consumer Protection Div of the attorney general's office got my money back for me. The BBB did not, nor did my state's own omnsbudsperson, only Utah's. They actually met with the merchant. It worked. It took time, but it worked. Get the complaint form, complete it, and let them work for you. $149.95 is a lot of money.
SCAM. I won two bids for giftcards, which I never received. I called three times and was given the same weak story about delays, vendors not paying them etc. I contacted the BBB. They couldn't get BidSauce to cooperate. I was unable to get a refund, credit, or the products I paid for. STAY AWAY.
. I visited this website and bid on 5 different gift cards and won> This was in November 2010 and still have not got them. I have called 3 times, e-mailed 2 times about when am Igoing to get these and I get the run around and they always say yours will be the first to go out. Here it is March 24th and still no gift cards. I would not recomend this website.
I won an walmart gift card on 9/22/2010 and have still not received it. Customer service shows my order and cannot tell me when I will get it still. They just keep saying I am on high priority since I have been waiting so long. DON'T USE THIS SITE!
DO NOT REGISTER WITH THIS SITE! I didn't find out until after I had registered that they had charged my credit card for what looked like free bids. I figured out that I was just a sap that didn't read the fine print. But the worst was yet to come. Since I had already sunk some money into it I bid on - and "won" - a Kindle. That was on 10/12/10. As I write this on 2/17/11 I still do not have it. Their customer support people patiently told me there was a problem with the supplier and that they could not provide a ship date for my Kindle. Today they said that a third party is holding my money and will not release it to them to purchase my Kindle. They have effectively robbed me of my money STAY AWAY!
Have been waiting since November 2010 for a gift card. NO help at customer "service". Avoid at all costs or it WILL cost you! (After reading other complaints, I'm glad I'm not out more money!)
The site is a RIP OFF. They want people to pay $7.50 shipping for a ECARD. We all know ECARDS are free to ship. It seems like they have the same players on that site that win. I wonder if they are paid players.
Your comment: Your comment: This is a terrible company. First this whole penny bid thing is a racket, it cost $1 to even place a bid, so your money goes really fast. I didn't win for a long time, but when I did Bidsauce charged me an inflated amount for shipping and handling of a gift card - $7.29. Then I NEVER received the card. Numerous attempts to reach the company and finally reached them by phone. Excuses ranged from "vendor issues" to "back log". Whatever, my credit card was charged immediately and I never received anything after 3 months. A gift card does not take 3 months. Be warned that they will tell you they have a "no refund policy", so they will do nothing to help you. They promise you will get it, but how long is acceptable to wait? This company needs a better customer service policy other than oh well, you won, we didn't guarantee a prize. So I guess if you get it after a year, they met their obligations. Very frustrating, time consuming rip off so far for me. Filed a dispute with my credit card company, everyone should.
Order #*******, here is the order # of the $50.00 gift card I won and it was for a BEST BUY gift card which in total, I paid w/ shipping is $8.00 with their outrageous shipping. I purchased their item on 12/21/2010 and it has now been 12/28/2010, I cost me like: $29.95 w/100 bids. I used them all up and just got this gift card. I have a feeling they do have robots bidding like 100 times on 1 item. I do recommend this, though. File a charge back with your credit card company/bank account, the bank will not charge you for the fee to file. I'd file it get your $29.99 back and the price you paid for it. At least when I signed up for Quibids.com, 100 bids for $48.00, when I won and paid for it, they sent it and got here within 3-5 business days. At least their customer service is better. I will never ever sign up for any penny auction because it is too good to be true, at the end you will probably pay retail price or maybe even a little more. As a consumer, I want everyone to get your money back, because who wants to give money away even if its just like $40.00!
I spent $389.84in bids, the. 94 "auction price", $6.95 shipping for 1 $100 gift card. Who do you think won? Not me. I've been seeing lots of posts about slow / no shipping. Be cautious with bidsauce.
I doesn't work DON'T do it
I bid on a $50 gift card won the card for $0.15 in October 2010
With shipping and handling it came up to a little over $ 7
Promised delivery before Christmas
Its now Jan 30,2011 still no card and was told the company that took my money doesn't
Want to pay Bidsauce
Called they will not ship till they get payment
SCAMMMED
Just a word of wisdom, if you buy from a site. You want it to be a SECURE website, meaning that it has been checked and verified as legitimate and can be trusted. You can find this in the browser address box, where the website address goes. It should read "https..." Notice the "S", this means that it is a "SECURE" website and can be trusted readily. Website companies have to have special approval for this to be approved and given. BIDSAUCE.COM, although it says that they are a "secure" site, does not have an "https" to verify it. Check out a few of your favorite sites that deal with money or deals with entering personal information, and you will immediately know what i'm talking about. Words of wisdom from a tech nerd. I hope that this clears up any misconceptions and skepticism about this and any other website. (an example of a secure website would be, "paypal", or portions of "ebay" where when you click on register, you immediately see in the address bar that it switches from, "http" to "https". This tells you that, it is secure, and has been verified as safe by the "web Gods" so to speak.
I won an auction in mid-October for a $25 Old Navy gift card and STILL haven't received it!
The customer service is horrible; excuses after excuses. What a scam!
Complete, total, 100% RIPOFF, I won a tv in November of *******. Paid shipping, etc.
They kept giving all kinds of excuses and finally booted me from contacting them.
Run from these A--holes.
BAD NEWS, thieves rotten horrible scam SCAM serivce actually wrote my congress man to get this looked at and shut down. Leave it alone unless you wish to get ripped off. Don Lupre is more honable than the administrators / owners of this website. Total rippoff, save your money! Ebay is at least an auction site this is some kind of ripoff site for fools and I was a fool (once!) Nixon was more honest than these guys... should be banned for life from the internet. Hope some district attorney somewhere is investigating these guys! BAD NEWS and anyone siding with them probably works for them... SCAM CON ARTIST is too good a title!
PLEASE DON'T BE LURED INTO THIS
BIDSAUCE.COM. THEY TOOK $149.00 OUT OF MY BANK ACCOUNT INSTANTLY. I HAD TO CALL MY BANK AND CHANGE MY DEBIT CARD NUMBER AND WAIT FOR A NEW ONE.
I NEVER EVEN GOT TO BID AND WHEN I TRIED TO READ THE AGREEMENT MY COMPUTER WOULD SHUT DOWN FROM THEIR SITE.
I CAN'T GET MY MONEY BACK,... SO THIS IS TO WARN EVERYONE THAT THEY WILL TAKE YOUR MONEY THE FIRST THING,... AND YOU WON'T GET IT BACK.
I CONTACTED THEM BY EMAIL,... AND THEY SAID, THEY WOULD REFUND $40.00 BUT THE AGREEMENT WAS THAT IT COST $149.00 TO JOIN AND GET POINTS. I TOLD THEM THAT I NEVER GOT TO READ THE AGREEMENT THAT WHEN I TRIED TO CLICK ON THE AGREEMENT THAT IT WOULD SHUT DOWN THE SITE AND MY COMPUTER WOULD SHUT DOWN.
I LEARNED MY LESSON. IF SOMETHING SOUNDS TOO GOOD TO BE TRUE IT IS!.
PLEASE KNOW THAT. BIDSAUCE.COM IS AFTER TRUSTING PEOPLE. DON'T LET THEM GET YOUR MONEY,... THEY ARE SCAMMERS!
I purchased SW airline voucher almost 3 years ago and have put in NUMEROUS tickets asking why they do not send me my vouchers or refund my money. They either do not respond or they say they are waiting for the vouchers. This company is a SCAM! DO NOT BID ON ANYTHING WITH BIDSAUCE. THIS IS A WARNING.
I don't like typing or even using the computer to do much except craigslist and ebay ect $#*! like that. I overheard about bidsauce being great and all this other bull$#*! so i tried it. I don't know why they call it penny auctions anyway when your spending one dollar every bid then if you win u still gota pay for the amount it went up to on the bidding and for shipping. BUT THE BEST PART IS I NEVER GOT $#*! AND I WON A 50$ GIFT CARD AND A FLIP CAMCORDER I'M SAYING THIS WAS OVER 2 MONTHS AGO AND I CANT DO $#*! ABOUT IT JUST LOST OVER 300$ DON'T DO IT I WISH I WOULD HAVE LOOKED INTO THIS CLOSER SUCKS GETTING TAKIN FOR A FOOL< $#*!IN $#*!S
Let me join so many others in saying this is a SCAM.
I finally won a bid for $75 Walmart gift card plus a $50
Red Lobster gift card. I waited patiently for three weeks
To receive my two gift cards. Then I tried bidsaauce's
Customer service which took another week to reach. I am
Still waiting and it has been two months and still no
Gift cards.
THIS WEBSITE IS A SCAM AND SHOUD BE INVESTIGATED. I want
All of my money back! I have been warning anyone who
Will listen: DON'T WASTE YOUR MONEY AND TIME ON THIS
WEBSITE OR ANY SO CALLED "PENNY AUCTIONS"
I also got dupped for $30. It looked so good at first and I won a $75 Walmart card but never received it either. Its been about 6 weeks now and nothing. Defenite SCAM!
I have yet to receive 4 items on bids won in early Nov. I'm not sure they are not a total scam. They have my money and I have nothing. I've emailed and called and am told "they are busy."
BEWARE OF THIS WEBSITE, AS IT IS A SCAM. I WON MY FIRST AUCTION ON JULY 28, A $50.00 GIFT CARD. SINCE THEN, I HAVE WON OVER 20 SIMILAR CARDS, BUT HAVE YET TO RECEIVE THE FIRST ONE IN THE MAIL. THAT IS OVER SIX WEEKS. THEIR ADVERTIZING STATES YOU WILL HAVE YOUR ITEM IN 2 WEEKS. I HAVE CONTACTED THEIR ON LINE CHAT TWICE, ONLY TO HAVE SOME FOREIGN MORON HAND ME EXCUSES ABOUT THE VENDORS RAN OUT OF GIFT. CARDS. "RIGHT". I CALLED THE CUSTOMER SERVICE LINE, AND ASKED TO SPEAK TO THE MANAGER, AND GOT THE RUN AROUND ABOUT THE MANAGER WAS ON THE OTHER LINE, AND COULD NOT TALK RIGHT NOW. THE SERVICE REP. ASSURED ME SHE COULD HELP, AND TOLD ME THE SAME STORY ABOUT GIFT CARD SHORTAGE. WHEN I TOLD HER THAT WAS A BUNCH OF CRAP, AND LET ME TALK TO THE MANAGER, SHE TOLD ME SHE WOULD HAVE HER CALL ME BACK. YOU GUESSED IT. NO CALL BACK. ALSO NO ANSWER TO E MAIL REQUEST FOR ASSISTANCE. SAVE YOUR MONEY FOLKS. THIS SITE IS A SCAM,
I usually don't write reviews but feel i owe it to everyone else not to allow themselves to be SCAMMED like i did. They take a fee first off and you can't get it back and then i bid on a card since they already took my fee and i had 100 bids to use up and won the card (in aug 2010) paid 50 for the card and i still have yet to get the card and when i call or try and contact anyone they basically say" to bad"... DO NOT GO TO THIS SITE IT"S A SCAM I"VE BEEN SCAMMED ON THIS SITE PERSONALLY AND WOULD HATE FOR OTHERS TO GO THROUGH THIS!
The worst customer service in the world stay away from this company. The customer service mailbox is usually full and even if it wasn't you probably wouldn't receive a call back since I didn't.
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