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BidSauce

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Overview

BidSauce has a rating of 1.2 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BidSauce most frequently mention customer service, gift card, and penny auction problems. BidSauce ranks 151st among Penny Auction sites.

How would you rate BidSauce?
Top Positive Review

“I was VERY skeptical but bought the 250 bid package...”

Randy K.
1/14/11

I was VERY skeptical but bought the 250 bid package for $149. I won an auction for a Sony 40" TV with Google for $3.04. I did this on December 20,2010 and the TV was delivered on January 13th, 2011. Although their customer service stinks, I did get what i was promised.

Top Critical Review

“Bidsauce... worst of the worst”

L A.
9/26/20

Shame on bidsauce! Worst site ever. I never received almost $2,000 of my merchandise. Customer service did nothing to rectify anything. Shame on me for not suing their behinds! Please don't waste your time or money. I received my winnings in the beginning. All was great until I noticed items weren't arriving. I reached out to Customer Service. They said it would be arriving soon, but nothing. Don't trust them!

Reviews (99)

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customer service (20)
Thumbnail of user undercoverp
North Carolina
1 review
0 helpful votes
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October 14th, 2010

Joined in October for$149.00 unknown to me, bid on and won three prizes. I have already emailed customer service once and received the old "we're backed up and you will receive an email when your items ships. I have received no other contact from the company, though they took my money (and others) fast enough they are irritatingly slow. Their customer service is almost nonexistant. It's not really the $149.00 because even though they use underhanded marketing to get it by placing it at the bottom of the screen when they tell to "submit registration now" about mid page. What does irk me is the fact that I followed their shady rules won and PAID for prizes with exorbent shipping fees and now they won't honor their end and send the products. I have watched this site with great interest since my no-show prizes and this company is making money and still ripping people off. What they are doing is called stealing in many of the 50 US states and you can go to jail for it. I will update again about these crooks as they send me more bologna.

Thumbnail of user sueg1
Florida
2 reviews
1 helpful vote
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December 22nd, 2010

I have only had the HONOR of bidding at Bidsauce for 2 months. I was never charged for anything and I won a bunch of gift cards. I have been waiting to get a charge or even the cards for 2 months, but nothing. A few days ago I received a letter from them and they said they made a mistake and had some problem with their billing. I was told in this email that I would have to pay $220.00 all at once and they would send my $150.00 worth of cards and for my trouble I would get 150 bids. I had the money when I was bidding and knew what I was spending, but now they want the whole thing in one lump sum, which I refuse to do. They lost my faith and business when I didn't get any information on my bids and my money for 2 months. I am not happy that they would give me BIDS... Big Deal! I can have fun SPENDING the AIR and getting nothing! I really dislike these people and would NEVER do business with them again. I am just warning those who may have spent money on bids with them and won NOTHING. Don't expect ANYTHING!

Thumbnail of user juner10
New Jersey
1 review
0 helpful votes
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June 12th, 2013

SCAM RUN, Run away as fast as you can!, If you do win, They want you to pay$7.50 for a E Card, We all know they are free to ship.

I requested a refund, They told me they do not give refunds,

Thumbnail of user kimt2
California
1 review
7 helpful votes
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June 24th, 2010

THIS SITE IS A CHEATING SITE.ITS CRAP. IF U R ACCUALLY LUCKY TO WIN U HAVE TO PAY ALMOST 7$ SHIPPING ON A GIFT CARD THATS CRAP BECAUSE THEY CAN EMAIL U THE CARD NUMER AND IT ALSO DOESNT TAKE THAT MUCH TO SEND A GIFT CARD.MY MOM IS A POTAL CARRIER SO I KNOW. YEAH IT LOOKS GOOD U GET 10 FREE BIDS WELL, BEWARE IT SUX. HAVE A NICE DAY@-----------------}

Thumbnail of user valeriep1
New York
1 review
2 helpful votes
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February 25th, 2012

I would not even give this site one star. A total rip off so don't bother. If you don't believe me, read the rest of the reviews!

Thumbnail of user chuckm
Washington
1 review
1 helpful vote
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December 8th, 2010

Absolute rip off!
Would never ever recommend! Besides paying way over the value amount on a gift card, they charged $6.98 for shipping a GIFT CARD!

Thumbnail of user tiffanyp
Alaska
15 reviews
66 helpful votes
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October 15th, 2010

https://bidsauce.com/faq (Word for word)

-What are the costs associated with the auctions?
The base cost for a bid is $1. However, you can buy bids at a discounted price when bought in bid packages of 25, 50, 100, 250, or 500. When you win an auction, you will pay the "item sold" price listed on the auction IN ADDITION to what you have spent on bidding for that item.

-Is there a guarantee on auctioned products?
Purchased items are subject to the warranty provided by the manufacturer. Bidsauce.com does not offer product guarantees.

-What is your return policy?
If you are not satisfied with any auction item you have purchased, you may return it for a full refund within 14 days, unused and in its original package. A full refund is considered to be the price you paid for the winning item at the end of the auction at check-out, this does NOT include shipping and handling charges. No refund will be given for the cost of any or all bids that may have been used to place a bid.

So, basically- everytime you bid, you're paying a dollar and if you don't win, you don't get that dollar back. If you do win, you are being "double billed" paying for the prize AND paying for your bid for the prize.

Not only that, but on TOP of that, you are being billed for a shipping charge? And "bidsauce.com does not offer product guarantees". So... they haven't even checked to see if it's in working condition.

Oh, and if you decide you don't like it, you can ship it back and they'll refund you for the product- but not for your bid for the product.

I would say it's the worst scam ever, but some people ACTUALLY think they are getting a good deal- so perhaps they are not the worst scam...

Thumbnail of user jeanner
Arkansas
1 review
9 helpful votes
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October 21st, 2010

Stay away far far away scam they take the money run poor customer service 150 in the hole nothing to show for it lesson learned the hard way

Thumbnail of user candym1
Norway
6 reviews
17 helpful votes
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January 21st, 2011

Be careful, looks a little like a scam. I've been watching this one for a while and just a little leary.

Thumbnail of user marcellaj
Minnesota
1 review
1 helpful vote
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December 9th, 2010

Its worse then Caseno at taking your money, you bid and rather u win or not they take your money, never heard of a auction, that takes your bid

Thumbnail of user johnp26
New York
1 review
2 helpful votes
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December 27th, 2010

I won items and have not received anything from the site in amost 5 months. I am in contact with the Utah Attorney General and Department of Consumer Affairs Offices, DO NOT USE THIS SITE.

Thumbnail of user bills9
California
1 review
6 helpful votes
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October 25th, 2010

Like many of you, I was dupped into paying for a $149 bid sauce package. I didn't realize there was a fee for joining. I thought i was getting a promo. I went onto the auction placed several bids felt ripped off, phoned customer service, had to wait a week and now have been given this email by bid sauce stating they can only refund me $40 because I didn't read the fine print. I really wonder if this is legitimate for them to do. I really want a full refund. Below is what they sent me. Tell me what you think.

Bidsauce has made every effort to clarify to consumers exactly what they are going to receive upon purchase. Prior to completing the registration process, the customer is required to read and understand the terms and conditions in which it explicitly states "3. By entering your credit card information on the Website you are authorizing Bidsauce to charge your card for the amount stated at time of purchase."

Prior to processing the customer's order, it is made clear in three different and conspicuous places on the order page that this is a sale and upon entering their credit card information, the customer will be charged the amount stated on the page. When customers enter their credit card information and hit the "Start Bidding" button, they are agreeing to pay $149.95 to receive a 250 bidbox (value $200.00) plus 50 bonus bids to start bidding on the auctions posted on Bidsauce.com.

Bidsauce.com pays 3rd party entities to bring customers to our site. As a result, for every person who purchases a bidbox on our site, we are required, under contract, to pay a non-refundable commission. As a result, we are only able to refund a portion of the purchase price. In an effort to help resolve this issue, we are happy to offer you a $40.00 refund. This partial refund will also allow you to maintain the original 250 bids purchased (excluding the 50 bonus bids), with the additional benefit of the Sure Sauce Guarantee. If you are not previously familiar with penny auction pricing, this is an incredible price.

Thumbnail of user sues6
Missouri
1 review
2 helpful votes
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January 4th, 2011

I was intrigued when Ebay "promoted" this "new" site on Oct 10th, 2010. When I logged into Ebay that day, there was a page promoting bidsauce.com. I, like most followed the link, and like others, registered and found out that the fee was $149, I was hesitant, but since Ebay had shown this on their site, what could go wrong is how I saw it. Well, right off the bat, I "won" 3 auctions. A $50 gift card to Amazon, a $50 Target gift card, plus a 25 bid pack. This was on my first day of registration, Oct 10th, 2010. This is January 4,2011, and to date; I have NOT received the Gift Cards. After numerous calls to customer service, and several on-line chat sessions, I have gotten the run-around during all conversations, that is until yesterday. Yesterday I had called asking for an address to mail a letter to the company, and was told by customer service they couldn't give that out, but the address was available on-line as a matter of "public disclosure". I searched, and didn't find any address. I went on-line next and used the 'chat" feature, and wow-got an address from a representative. This is the address that I received. I was told this is the Corp. address. For bid sauce:
1733 W ******* S, Riverton, UT *******

I also have called and registered a complaint with Ebay. I called the "buyers protection" extension and verified that my call would be recorded, and that my information would also be forwarded to the Marketing Department and elsewhere as needed within the company. I shared that in my opinion/perception with Ebay first showing this on their site, it seemed as if Ebay was "sponsoring" bidsauce.com. I told the Ebay representative all that has transpired, that I was upset that Ebay promoted this, and that someone apparently did not research this company enough and a lot of people were getting scammed and that this is now a bad reelection on Ebay. Not sure how much good that will do, but at least it's a regristered complaint. My next step is to read an Ehow article on how to file a "class action" suit. Now that I have an address, I'm also sending a letter demanding product delivery within a 10 day time frame or other action is being pursued. I will of course be being sending the letter signature required.

Thumbnail of user johnp34
California
1 review
1 helpful vote
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February 18th, 2011

It's been 5 months since i won 2 items, still waiting for those items. Avoid this site!

Thumbnail of user cristians
Canada
1 review
2 helpful votes
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September 6th, 2011

Complete scam! Never visit this site it is not even worth it! This site should be shutdown ASAP! Not even worth 1 star rating! SCAM SCAM SCAM SCAM

Thumbnail of user joep4
New York
1 review
2 helpful votes
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December 27th, 2010

I ordered something in OCtober and still have not recieved it. They will not refund shipping, they can not tell when it will ship. THEY STINK

Thumbnail of user jimg9
Florida
2 reviews
6 helpful votes
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April 19th, 2011

This a plain and simple scam and crooked seems the mob has invaded our internet
JG

Thumbnail of user juliea1
South Carolina
1 review
6 helpful votes
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July 22nd, 2010

I feel cheated and misled. It was billed as a penny auction. I bought a bidding package for $85.00 which gave me 85 bids plus they gave me 15 bonus bids. I started with 100 bids total. I soon found out that the pennies were actually dollars disguised as pennies. Example: If you were bidding on a $50 walmart gift card and it was going for $. 17, that was actually $17.00. So, as soon as the $50 card had bids of $. 50 or more it was auctioned for more than it was worth. Of course the cummulative total was from more than one bidder but the non-winner loses those bids. It is not a true acution where you hold onto your bids if you don't get the item.
There are other things I noticed while viewing the site. There were winners who would win multiple items for very small amounts; $. 03; $. 07; $. 09... Those bidders had unusual names that you would just associate with a "bidding" site (i. E. "iwon'tstop") instead of the ususal names you see on most wed sites (ladybug10, beachbum90,...). I think they were plants or owners to make you think the payoff was good but just for those people. Occasionally an "ordinary" person would win a bid but those items would not be the bargain items. They would be things like $100.00 Visa Check CArds and the bids would got to around $4.98. Which translates to realmoney language of $498.00.

The last thing that really gets me about this site is the scroll over. They will charge a click (not always but often enough) if your mouse goes near the bid pad or hovers. When I think of the time and energy I wasted on this site I really get sick. I will never fall for another deal like this again.

Thumbnail of user jasonk29
California
3 reviews
2 helpful votes
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July 20th, 2013

Very good site, the quality of products and the service all is very good.

Thumbnail of user edwarde
Pennsylvania
1 review
0 helpful votes
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October 14th, 2010

Legal scam. Lying and stealing best describes them.

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