Do not purchase anything from this individual. There is supposedly a tracking number although through the USPS they have no damn idea where it's at so beware if you decide to donate money to this person because they're trash and if you read the other reviews, you will see what I'm talking about. I ordered a sports card from this individual paid five dollar shipping and apparently he didn't ship it. He took the price of the product and the shipping money and put it in his pocket or went to lunch or bought a six or 12 pack well with what I paid probably a case, Honestly beware of this vendor bill about it. I've already reported him to Amazon and they are going to do a thorough vet on him. I keep saying him although this vendor so hopefully he will not be able to take anyone else's money. Order the product on the 20th is supposed to be here the 22nd or 24th the next day it said the 25th it was delayed and so now is in 30th. I hope this helps you save some money because Amazon don't give a crap about it. And a lot of people won't sign names but I will tell you my name is Paul Crump, and stay away from the vendor! And it asked for a proof of purchase, which I would gladly take a picture of the product if it were to show up but I'm not holding my breath. Period period. Period. Period. Period. Period.
0 STARS! DO NOT ORDER FROM THEM! I placed an order on December 6th 2012 and was promised the entire order in 8-10 days. I had to call on the 21st because I hadn't even received a shipping confirmation email yet. They said that half the order had shipped that day and the other half was on back order (which was never stated on their site or my order confirmation email) and wouldn't ship until mid January! The half of my order that shipped was delivered to the wrong address, not even in the right state! And I had to call and email them to get the tracking information, they never sent me any professional shipping confirmation email. To this day I am still trying to get my money back!
MARGE THE CUSTOMER SRV REP BASICALLY INSULTED ME AND THEN KEPT HANGING UP ON ME WHEN I CALLED BACK SHE WOULDNT DO ANYTHING BUT LIE TO ME ABOUT UPS WHEN I ASKED QUESTIONS... THE WORST CUSTOMER SERVICE EVER! NO HELP NO ATTEMPT TO SATISFY THE CUSTOMER. THE OWNER JOE BIGGS SHOULD LEARN HOW TO MANAGE HIS REPS BETTER.
CONTACT INFO FOR COMPANY LISTS AS FOLLOWS...
Biggs, Joe
P. O. Box *******
Canton, MI *******
US
Telephone: *******676
OR
******* Ford Rd Ste. 250, Westland, MI *******
Saw a negative review about this and felt it was NOT fair. I called to place my order as kids recently got me a tablet. I have always received helped placing orders and have returned year ofter year.
Had a great experience with this company. My order arrived fast and all of my emails were answered quickly. Would definitely shop here again. Great service and hard to find products.
I needed to order puzzles for my granddaughter and family, she was for sure going stir crazy during the first couple of weeks in March.
I could not find any puzzles available anywhere, and if I did they were not available til June and you definitely saw price gouging like $50.00 for a puzzle and $20+ for shipping and took a month.
BiggSports had very competitive pricing for quality puzzles and a great selection. I ordered six and hoped they would be here in next couple of weeks (already shipping was getting delayed everywhere).
Yes, it did take a month to get them, but shame on those that ridiculed their shipping and inventory supply.
We are so used to 1-2 day free delivery being the norm, and now faced with not even being able to go to a store, or even find product on line in the usual places. Can you imagine what companies like BiggSports are going through trying to get their inventory from Vendors and packaging with limited space and employees? I couldn't even get thermometer covers in 6 weeks, and then package got lost!
I shop a lot on Amazon, I like instant gratification and it became my norm. Wake Up call- this may not be the norm for the future, because even our BIG BOYS can't do it.
I got excellent service from Joe and others in Customer Service at BiggSports, responded to my few emails about when I could expect my order, and promised me I would get it just taking longer due to Pandemic. I got my order, just as I was told. And, I had paid for expedited service, but the shipper made an error and BiggSports gave me a credit immediately!
If there was a ten star rating, BiggSports would get mine. They provided the products, the service, the prices and delivery in this very precarious time. Thank you BiggSports!
Yea they seem ok i have had only positive experience with them there hasnt been any problem dealing with them but its only been 2 times
Poor customer service... slow shipping, VERY unprofessional customer service!
BiggSports has a rating of 1.8 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BiggSports most frequently mention and customer service. BiggSports ranks 39th among Sports Memorabilia sites.