Bigtime Battery

Received the battery in a timely manner. Well packaged. No shipping damage.
Works as described. Perfect fit. Replaces the same battery bought 2 years and 9 months old. Great price.
Would definitely purchase again when needed.

They offered a decent battery for a decent price and free shipping. The new battery was in my Harley just days after placing the order. You can't judge a battery by its looks, so only time will tell if the interior construction and quality are up to the job. So far, I am very pleased.

Wasn't sure where I bought my HD battery from but I contacted Big time and they looked it up threw my email and replied back that it was about 3 months from out of warranty. So what was my next step ship it back or what? They replied back to have it checked at my local parts store and send them a copy per text message, so I did it showed it was dead, after reviewing the readings they replied back that they would be sending out a full replacement at no charge. I want to thank big time for being a number one place to do business this is the kind of stuff that earns a customer for life. Thanks a lot

The battery I purchased from them had case integrity issues. The top separated from the body and would no longer hold a charge. After contacting them they told me that my problem wouldn't be covered and pretty much tough luck. Their claims of being an honest, family owned business are BS. I feel I've been swindled and although it wasn't a fortune it was enough for them to lose any future patronage from my family.Be warned!

I ordered online and it was simple. Put in your bike and choices pop-up. I ordered my battery and received it quickly. Unfortunately the site had a glitch and ordered wrong battery. I called and emailed my issues. They help me with return without any hassle or interruptions. Very nice and respectful. Only bad thing is no exchange. You have to return for refund and order again. Either way it was easy and professional customer service.

I ordered a battery from these guys 2 years ago, with a 3-year warranty for my ATV. Two weeks ago i went out to start my ATV and the battery was dead as could be. Well as warranties go I thought here we go i would not get this battery replaced under the warranty. Well, let me tell you Bigtime Battery was great. They put a replacement in the mail the next day after I call them, US mail two-day priority. Well of course it got lost in the mail. After a week I called them back up, told them I had not received the battery. They FedEx me one two-day priority. You can not go wrong ordering from these people they stand behind they products.

I purchased a banshee battery for my Harley from Bigtime Batteries almost 3 years ago and recently had a problem with it. I called the company they told me to get it checked. The battery showed fully charged but showed dead when you put a load on it. I sent them this information one day and they responded the next day and told me that it was under full warranty and they would send me a new battery. Personnel were courteous and professional and I could not believe they honored their warranty with no questions asked. What a great company this day and time. I would not buy batteries from anyone else in the future. Their warranties are also longer than any place I could find locally. Thanks much!

I checked everywhere and this was the best price for this battery anywhere.
Shipping was quick I received my battery in less than a week I installed it that same day worked perfectly
I am very happy with the service price and product that I received.

Customer service is friendly and really customer focused. 1st Optima battery was back ordered, customer service kept me up to date. Banshee motorcycle battery arrived quickly. Just ordered 2 Optima batteries for my pickup. Anticipating the same level of service.

Purchased a battery for my 03 Sportster. It lasted one year and went bad. My battery came with a two year warranty so contact customer service they sent out a new one great. Well that was last year now New battery went bad as well. Talk to customer service and they said oh we replaced it once and your warranty ran out so your Sol.
I told them there batteries are junk and will never purchased another one from them. They didn't care oh well lesson learned there is a reason there batteries are cheaper than everyone else's. A battery should last 4+ year min.
Don't buy

While this battery claims to be heavier than others with more lead, it is actually lighter than the AGM competition. Also, the terminals are made of soft lead and do not hold the motorcycle wires with the provided thin screws. The terminals need to be tapped out to a larger size, which can hold through 1-2 cycles of disconnecting/reconnecting. But they strip by the 3rd cycle. It's been less than two years for a six year battery warranty. I would stick with quality brands with stainless terminals in the future.

Ordered an Optima battery over 10 days ago. Someone called to verify my address 7 days ago and still haven't received the battery. Sent an email to their company and haven't received a response back. Tried calling their phone number and nobody answers the phone.

Will never use this company again.

$900+ battery with a 2 year warranty. Purchased Banshee lithium 100ah battery in August of 2020, and now it will not take a charge in April of 2023. *******@batteryjack.com states that I'm outside of the 2 year warranty window and will not help. So now I have a $900 paperweight. To say I'm disappointed is an understatement. If you want a $900 battery that lasts 2 years, go for it. Definitely not the savings claimed by the company.

I received my battery when they said it would be there. The box it was shipped in was in perfect condition. The box that the battery was in was all wet like the battery leaked, so I returned it.

Do not order their battery they are cheap they are wrong-sided and then when you call to try to get it exchanged by their 100% guarantee they will not replace it saying that you are in the wrong when it said that it's supposed to fit, also wanted me to send a leaking battery back that wasn't charged and didn't work when I did get it hooked up pulling the wires. You can't send it through the mail because it's leaking and they wanted you to go against that. The picture of the battery is after I took it out turn it upside down and turn it back up and stuff come out.

I Received the battery in perfect condition. The terminals of the new battery from bigtimebattery.com are different than the original. The positive & negative cables on the original battery are "Side Mounted" & the battery I received has top mounted terminals, but I was able to make the installation with a little bit of persistence. All is well. I now, finally, have a "Fired Up" Harley, thanks to bigtimebattery.com! YEAH!

Fast Service.
Correct size.
But... the 2 terminal blocks, that are threaded and are to be inserted into the battery connection points, did not fit correctly. The bolts did not line up with the hole on the battery. The option was to file down the block or file away the "stop" on the battery terminals. The same battery two years ago did not have the "stop" molded in the terminals. Instead the threads were cast into the terminal. Better design, I believe.

I had purchased 2 batteries from this company and after 1 year they both died, in order to get a replacement the company makes you jump thru hoops to show them the battery is defective, I asked if i could just send a video of the seat off to show the red Banshee battery and try and start the bike and they said no you have to take it to a parts store or Walmart and have the battery tested, which I did and the test showed replace battery, but they said that the the battery was in the CCA parameters and they would not replace it. Seems to me it is pretty simple, if the battery will not start the bike it is defective and needs to be replaced.Do yourself a favor and go on Amazon and buy a battery for half price with the same CCA.

My battery arrived the box was wet and my two batteries were wet with acid as well I called they emailed me back one time I have not heard anything else from them.

Great experience overall and will definitely be ordering again from them. Everything shipped early, competitive pricing and easy to order. I recommend 10/10.

Super easy online ordering, Fast delivery. Only have had the battery installed a week but the bike started right up. Three year warranty was a definite plus.

Excellent battery put it in my car with no problem and start up on the first try with no hesitation. Did not realize how compact and Heavy it is, what a refreshing concept.

BigTime Battery shipped me the wrong battery (Their fault)
Supervisor told me the correct battery would ship the day I called to report the wrong battery was received
3 days later I learned that BigTime Battery would not ship me a new battery until the wrong battery was picked up

Wrong battery has still not been picked up and I still don't have a new battery. I did everything right and am now paying the price of frustration for doing business with BigTime Battery. I cancelled my order and also revoked payment via paypal.