• Bigtime Battery

Bigtime Battery

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Overview

Bigtime Battery has a rating of 4.1 stars from 3,149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, and great price. Bigtime Battery ranks 1st among Batteries sites.

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Positive reviews (last 12 months): 78.1%
Positive
25
Neutral
1
Negative
6
3
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How would you rate Bigtime Battery?
Top Positive Review

“New batterys”

GEORGE H.
9/16/24

I ordered 2 replacement batteries, finely started the job i need them for, they worked well, but the new batteries don't lock on like the original batteries and kept sliding off a bit just enough so they lose contact and the drill would stop working. I'm a bit disappointed

Top Critical Review

“Horrible website. Lousy customer service”

Daniel E.
9/29/24

Ordered a ATV battery from info on website search. Was sent the wrong battery for the ATV but according to the info on the site it was correct. When trying to return the battery I was informed that I would have to pay for shipping it back even though their site had the wrong information. Horrible company

Reviews (3,149)

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brett X.
0 reviews
0 helpful votes
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October 20th, 2019
Verified purchase

Easy to use but can not find the type of shipping. Where i live it makes a difference. Need to know if usps or ups.

This is a great company to work with. Got what I ordered, fit and works well. If I had to complain I would say the bat last about half what the factory bat did and they don't mention the Mil-Amp rating.
Will use them again for sure.

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Patti K.
0 reviews
0 helpful votes
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October 23rd, 2015
Verified purchase

Ordered two batteries,one worked, one did not, waiting for exchange of battery to be sent to me.customer services called is right back on next business day to say they would exchange the battery.
It's been four days.

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Dan G.
0 reviews
0 helpful votes
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August 14th, 2018
Verified purchase

Everything was fine amd it arrived in a decent time, but nowhere did I see how long it's going to take for me to get my shipment. Is it coming out of China for 20 days, or is it in the US and ships soon?

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1 review
0 helpful votes
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November 16th, 2022

My order was reasonably priced and was delivered fast. I would definitely buy from Big Time Battery again!

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David V.
0 reviews
0 helpful votes
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May 18th, 2019
Verified purchase

One of two batteries had leaked some battery acid into package. Batteries were poorly charged reading only 11.81 on volt meter. I have not put them into service yet thus can not comment on quality/ durability.

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John H.
0 reviews
0 helpful votes
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August 26th, 2018
Verified purchase

I was hoping to get a 6 volt battery, and you don't carry them. I was a bit taken aback because the battery didn't fill the entire case on the 'big bear' 4 wheeler. (which made me fear that it was not truly an exact match of original equipment.) It does seem to start the engine fine.

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David Y.
0 reviews
0 helpful votes
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July 27th, 2018
Verified purchase

Your customer service is great. Emailing about my order was easy, and replies were prompt, professional and courteous. Delivery time was awesome. It was just unfortunate that the battery was not the correct one to work with my Dyson cordless vacuum, so I had to return it. Even there, returning it was no issue. My refund notification came promptly. I have told others at my workplace about your site, and in the future I would definitely return for products that I need.

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David D.
0 reviews
0 helpful votes
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May 23rd, 2017
Verified purchase

Fantastic! Big Time Battery delivered a battery to my door within two days of placing the order.
The price was less than half of what it would cost to pick it up locally.

I highly recommend this company and product!

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Rob W.
0 reviews
0 helpful votes
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January 28th, 2017
Verified purchase

The selection process was easy. The product that arrived was different than I expected and with no clear way of knowing who to contact for customer or technical service. The product quality seemed very good.

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Michael A.
0 reviews
0 helpful votes
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February 20th, 2017
Verified purchase

It's been really easy! I am a little nervous though as a first-time buyer. I hope everything goes well.

UPDATE: Everything went great! Got exactly what I paid for and would highly recommend this company.

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Matt I.
0 reviews
0 helpful votes
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December 8th, 2017
Verified purchase

Easy checkout, low prices. ONLY con is that dimensional differences between new batteries and the original tool batteries made locking and releasing the batteries from the tools were slightly more difficult. They did fully engage the tool, but the catch did not hold as well, but the friction fit held them in place. With minor massaging of the catch, they work just fine! I can accept the small inconvenience because the price and otherwise satisfactory nature of the product.

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Tim Z.
0 reviews
0 helpful votes
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June 17th, 2020
Verified purchase

Customer service was fast and helpful.
But the shipping was slow,
Had to call twice to find out where my order was and when it would be shipped.
Never received a email with tracking number.
Just a email once they got here.

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Maureen K.
0 reviews
0 helpful votes
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August 13th, 2017
Verified purchase

I ordered a battery charger for a 15 year old drill. I had ordered one from another company and was shipped 4 that would not work. With Big Time batteries, I placed one call (5 minutes) and got exactly what I needed AND it worked! Customer service was outstanding! Thank you and I will think of you first next time I need something of this nature.

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Mike F.
0 reviews
0 helpful votes
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October 30th, 2017
Verified purchase

This was my first-time order from Bigtime Battery and I was extremely pleased with both the price of the product and how quickly it arrived through the mail. I have several cordless power tools that will eventually need replacement batteries and this is definitely the company to use.

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Zenon E.
0 reviews
0 helpful votes
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March 19th, 2017
Verified purchase

The order process was seamless. Smooth and easy...just couldn't apply a discount coupon - :( ... I'd like Verizon to pay for this since it's their backup system. Oy. The order arrived earlier than expected. Yay!

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Melinda Q.
0 reviews
0 helpful votes
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July 24th, 2017
Verified purchase

Very user friendly! These wireless earbuds are so awesome! They have great sound and imI love the fact that there are no cords! I can listen to music answer a call while walking around the department free! Thank you!

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Bryan H.
0 reviews
0 helpful votes
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November 17th, 2017
Verified purchase

Was surprised the batteries with 50% more power, were 50% longer, and didn't fit into my two cell drill without removing the locking caps. Wish someone had mentioned that before I ordered them. When one reviewer said they were a direct fit for the same battery number I needed, I ordered them. I'll have to make do, but wish they were the same size as my original batteries. I'd sacrifice 50% more power for batteries that fit my drill correctly!

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Lori B.
0 reviews
0 helpful votes
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October 5th, 2016
Verified purchase

Found what I needed, good prices...
But would have liked some express shipping options.

Received my order faster than expected, and the batteries are working without issue.
I would buy from bigtimebattery.com again.

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Gary D.
0 reviews
0 helpful votes
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December 17th, 2016
Verified purchase

Great prices for this battery! I didn't seem to be able to add the rush shipping for $2.99? I actually received my awesome little generator battery so quickly I didn't need rush shipping! I am an extremely satisfied customer who would definitely purchase from again and recommend Big Time Battery to others! Thank all of you!

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Clifford R.
0 reviews
0 helpful votes
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December 25th, 2019
Verified purchase

Quick & easy.
I appreciate the very quick delivery.
This is my first purchase of a Banshee marine battery, so I am looking forward to
Great performance & longevity- I will follow up with another review in 6 months recapping results.
Sincerely, Roy Mehaffey

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Phil v.
0 reviews
0 helpful votes
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June 23rd, 2018
Verified purchase

Pretty much straight forward. I will keep you in mind when I need additional batteries thanks forthe good price. Hope it will last for several years trouble free. And I might add, the delivery was very fast..

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Sarajane U.
0 reviews
0 helpful votes
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August 19th, 2020
Verified purchase

Wonderful! Super easy checkout process with amazon prime option to pay. The battery was delivered faster then expected Packaged well. Not to mention it was at least $25 less on this site then any other I could find. Very pleased and will order from BigTimeBattery from now on for all my battery needs old and new!

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Sputnik Y.
0 reviews
0 helpful votes
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March 26th, 2020
Verified purchase

As an overseas purchaser, it would be nice if shipping charges were included in the original payment rather than as a separate transaction. Perhaps this option can be added to the payment system in an update?

After first shipment hiccup, goods were resent USPS Priority but, due to Coronavirus, they were delayed.

They arrived, nonetheless, in working state. These special batteries were required for a military instrument which has been brought out of retirement. They are not, currently, available in the UK.

Problem solved!

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Philip P.
0 reviews
0 helpful votes
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November 3rd, 2017
Verified purchase

Item was received very fast for USPO shipping. The unit fits my motorcycle exactly and it started right up.
I like the charged and ready to use rather than fill with acid in the enclosed package.

I am a happy buyer, would buy from you again, and will recommend your company to my biker buddies.

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Ray R.
0 reviews
0 helpful votes
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April 27th, 2017
Verified purchase

So far my shopping experience on Bigtime Battery has been a pleasure. I can tell your site was carefully thought out by your programmers and marketing personnel. It provides the online shopper with easy access in and out. Your half way there. I just have to see about the arrival of my order.

I received my battery soon after ordering and the company was careful in packaging my merchandise. It was triple wrapped in bubble wrap. I took it straight from the package to my elliptical and my machine started right up. I will use this company again and I will recommend them to my friends.

Thank you,
Ray Rawlings

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