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BIOLUMA has a rating of 3.8 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BIOLUMA most frequently mention customer service. BIOLUMA ranks 5th among Eyelash sites.
I bought 3 orders directly from its website and received 20% discount. The delivery took only 2 days or so with full bottles. I started to apply Bioluma on my eyelashes twice on Jan. 18. Till now is only 11 day count, but I have noticed change in the length and thickness. And I can see my eyelashes grow very fast on the area that lost hair. Plus, it doesn't cause any side effect to my very sensitive skin and eyes. Will post an update with picture when I reach one month. Btw, its customer service is awesome.
I do not recommend anyone do business with this company. I tried to purchase one bottle for trial but was charged $288. I tried to cancel the order within minutes of my debit card being charged. It is impossible to reach anyone by phone and although I emailed them repeatedly to cancel the order, they processed it. I returned the order without opening the package, but you can imagine my dismay when they only refunded $240.06. I lost almost $48 plus shipping cost and received nothing in return. Their website is misleading because I was unable to confirm my purchase cost before I was charged. I cannot say if the product is good, but I know their business practice, refund policy, and customer service suck. I paid almost $60 for an extremely bad experience. Buyer beware!
I read the reviews here and was in two minds whether I should try this product.
My friend has been using it and I saw her lashes grow so I decided to give it a shot. I'm so glad I did because I absolutely love it. And its so easy to use. I've used it for close to 2.5-3 months now and my lashes are so thick!
I have been using the serum for at least a month and have not noticed any change in my eyelashes yet, I forget to apply the product in between days and maybe that's also a reason, I continued using it more intensively recently and I hope it's gonna work soon!
I have used it for 4 months. Love my lashes now. They are longer than they have ever been. I would recommend using it for at least 2 months to start seeing results.
Awesome! Easy to use, and amazing customer support. Love everything about this brand.
Jenny at customer service is so informative and amazing to deal with.
I love it. I had issues with some other products I have used. But I have had no side effects with this serum. I'm so happy with my lashes now. They are thicker than ever before.
Hi Laura,
Thank you for your feedback. We always love to hear from our customers.
I love it. It absorbs into the skin easily. I was afraid it was like the other creams i have used, but this one definitely works! You can feel it working as soon as you put it on.
Hi Lindsay,
Thank you for your feedback. We always love to hear from our customers.
I love the Bioluma eye lash serum. I was eager to try it and it has exceeded all my expectations. I am amazed how well it worked for me and that I saw results within the first month. Great Product!
Products used:
Eye lash serum
I am extremely happy with my results, I've been using Bioluma for just over 4-5 weeks and I am already seeing the results. I'm super happy with the product.
Hi Danielle,
Thank you for your feedback. We are always happy to hear from our customers!
I can feel it working in 5 mins. It's not uncomfortable like the other creams I have used. It's a mild tingly feeling. And it worked like a charm. Lovee Bioluma products.
Hi Jemma,
Thank you for your feedback. We are happy to hear you are pleased!
I switched from Rodan Fields and started using Bioluma. I mainly switched because it's at half the price!. But it is really way better than rodan fields. I love my new eyelashs
Hi Beth,
Thank you for your feedback. We always love to hear from our customers.
Awesome product. Used it for 4 weeks and already see big a difference! I use it in the evenings every night, before bed.
I'm still only on the first bottle, but have seen improvements in the length and health of my eyelashes.
Bioluma eyelash serum didn't work for me and my friends. Used for 3 months religiously, pretty sure we saw zero results. Will be returning.
Easiest product I've used period. Love my long lashes. I have used bioluma now for close to 2 months. My husband has noticed the difference too!
I have been using the serum for at least a month and have not noticed any change in my eyelashes.Im not satisfied with bioluma
Best serum i have used. This one works guys! I applied it twice daily and i see noticeable difference in my lashes in just a month.
I have had a great experience with bioluma. Their products are unique, top quality and the customer service is amazing and quick. Loveit!
Hi Estor,
Thank you for your feedback. We love hearing from our customers.
I love their slimming cream. I can feel it tingling in a few mins after applying. I do recommend sticking to a twice a day regiment.
Tip for consumers:
use twice a day
Products used:
slimming cream
Hi Kristin,
Thank you for your feedback. Our goal is to always create effective products.
I have longer eyelashes than I've ever had! I love this product! No allergies, no rash and no dark eyelids. This is amazing!
Hi Debbie,
Thank you for feedback. We are happy to hear you are pleased.
DO NOT BUY FROM THEM... not only do you have to pay return shipping, you also have to pay $10 per unit returned. So for 6 items, I'm out $60 plus shipping.
Tip for consumers:
Buy from a reputable company
Products used:
The lash serum
Like this lash enhancing product very much. No irritation to skin and no coloration around eyes. Easy to Use and very effective.
I like my results. It's still early, I only started using in for a month but I like what I see. It's hard to find discount codes for Bioluma.
I have used 2 bottles of bioluma and i love my lashes. They are long and people ask me if they are real! Love this company.
I have been using the serum for at least a month and have not noticed any change in my eyelashes.
Hi,
Bioluma takes 6-8 weeks to start noticing results. Because of the nature of its natural ingredients, it may take longer or shorter amount of time for each individual.
Gain trust and grow your business with customer reviews.
Hi Klara,
Our products are made with natural ingredients, so there is no way to guarantee 100% that every single person will see results immediately. On average our customers’ feedback is that they see results between 6- 8 weeks. A few customers have seen results after 8 weeks. Again, because of the use of natural ingredients the results may vary from person to person.