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The company appears to have significant challenges regarding transparency and customer satisfaction. While some customers express frustration over unexpected subscription charges and unclear return policies, the guarantee of a refund for unsatisfactory products does suggest an effort to provide assurance. However, the experiences shared indicate a lack of clarity in communication, particularly around the terms of service and refund processes. Overall, the sentiment leans toward dissatisfaction, highlighting the need for improved customer service practices and clearer information to foster trust and enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Product is not working for me. They charge for the monthly subscription without my consent. Please be careful.
biolyfebrands.com
CBD Gummies
Guarantee a weight loss with a 30 day full refund, but you have to return product before the 30 days is up. Called in after the 30th day and only recieved a 30% refund also when reading fine print seems you are signing up for a subscription for the same amount every thirty days, I was able to cancel that but it is not spelled out when you order. Would not use this company again no matter who recomends it such as Shark tv show.