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BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.
Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.
I dont know why I always have to verify every time I win. I think you should have to verify once and thats it. I dont know if its just me or everyone else.
Date of experience: March 8, 2023
Well I must say my experience with bitplay has been very good fast cashout
And all the bestgames. Bitplay is 10 outta 10 come try it out your sure to win thanks Aaron H
Date of experience: March 30, 2023
Hi Aaron,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Love the funzone platform the games are great and easy to understand. I finally hit a grand jackpot and this made my day. Just waiting to receive my withdrawal
Date of experience: February 18, 2023
Hi Tiarka,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us.
Bitplay has an awesome variety of gaming platforms to choose from, and very fast deposits to your gaming account! Lots of promotions, bonuses, and free play too!
Date of experience: August 15, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
I have tried to access the platforms available on this site and have not had great results with the miscellaneous ways to do so. With BitPlay it has gone smooth and been fun to do so
Date of experience: August 24, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
The platform is great and the payout is quick. This site is very very awesome. Thanks BitPlay your incredible. The time it took my withdrawal to go through was not long at all.
Date of experience: April 21, 2023
Hi Brenda,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
I have to give it up to Bitplay! They are the greatest online gaming site I have ever played with. I just hope the withdrawal process can eventually get faster, but I still love the site
Date of experience: February 24, 2023
Hi Jason,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
I got Freeplay for downloading an getting verified an I hit on Freeplay an daily bonus an they cashed me out I have had the best gaming experience with them I say thumbs up an great place to play they are legit an really pay
Products used:
Online games
Date of experience: June 24, 2023
Dear Stephanie,
Thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
First time playing on the new platform V Blink. They have alot of fun games on that platform. Won a good amount of money. Thank you Bitplay for adding new platforms.!
Date of experience: January 20, 2023
Fast, fun, reliable and best of all is they're completely legit and no scam bull$#*!. It's worth the process so sign up yo!
Date of experience: February 26, 2023
Hi Amanda,
Thank you very much for sharing your experience with us. We are really happy that your interaction with our brand was so positive.
Warm regards from BitPlay family
Second time winning in a week timeframe. Their platforms is always on point. You would be crazy not to give them a chance...
Date of experience: February 6, 2023
Dear Corttney, congrats on your winning and thank you for taking the time to leave us such an amazing review! Your satisfaction is our priority, and we look forward to seeing you again!
Big wins guaranteed! Withdrawals are easy and fast. Easy way to win some money! I play every day! Give it a try!
Date of experience: July 4, 2023
Dear Kameron, thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
Every time I go to withdrawal I don't ever have a problem it usually sometimes takes up to 24 hours but that's the most problem that you will end up having I recommend it
Date of experience: August 6, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Love the communication quick and easy great games and plenty of options I will be playing many more platforms thanks guys
Date of experience: January 31, 2023
Dear Wyndee, thank you for your feedback, and we look forward to seeing you again! Warm regards from BitPlay family!
Great service fast replay amd great games would recommend this to.everyone. Was not hard to set up an account
Date of experience: January 18, 2023
Hi Jaimie.
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
It's going on 3 days that I have won the mini or minor jackpots on Vegas sweeps and juwa. (See screenshots below) but when i win I receive no credits for winning the jackpots. This happens on a game called ultimate fire link on juwa and Vegas sweeps. The total to Wich should be at least $60,000.00. This morning it happend again. I've opened a support ticket and I'm waiting for that still as well. I've reached out via chat but get no help there. I won this money fair and square. I have sent all the information that the "tech team" needs to verify my wins yet nothing has been done about it. That is a lot of money that I have won. I don't want to assume the worst but it's starting to look as if I'm gonna be denied my winnings due to some made up issue that's not bitplays problem. I need help with this issue as I have decided to stop playing on your site until this matters resolved and I receive my winnings. At level 6 on their site, I spend a lot of money with bitplay. And even though there's a million other sites out there this is one of the best in my eyes. But I'm at my wits end with this constant not crediting me
Tip for consumers:
There's obviously a glitch happening in the games software
Products used:
Online sweepstakes games called Vegas sweeps and JUWA.
Date of experience: November 19, 2023
Okay, I've been on this site for the better part of 3 years. I've always understood the main drawback with withdrawals being sent to crypto wallets. But these days the length of time it takes to get my winnings is just insane. It's going on 30+ hours and they haven't even taken the money off my game. Then I'm going to have to wait another 24 hours to request another withdrawal as I can only request 300$ every 24 hours and I have over $1,000.00 on my game account. The customer service is non existent. Nothing ever gets addressed. And the false advertising of " instant withdrawals" is a straight up lie in itself. The time they take to take the money from me was quick why shouldn't the payout be quick as well? It's come down to one thing, there are other platforms that actually appreciate and value their clients. The same games can be found anywhere if you look for them. I would've thought a company who has made millions of the clients they have would value thos clients who have stuck with them through the years. I won't be using the services of bitplay.ag after this. Once I withdraw my winnings (in 2 weeks time it seems) then I am done using the services of this company. There is nothing wrong with the Bitcoin block chain when they take the money from your wallet. But God if a guy gets lucky then the whole idea behind winning just loses it's glimmer. I've written several emails, no response. When I message the. In chat it's a random reply that's been scripted to say "we're working on it". They say they're based in America but all other avenues lead to the UK. A lot of dishonesty in all areas of this website and their business practices. I hate to say it but today bitplay has really let me down. I advise anyone to find a better gaming site. One who actually values their clients. Now it's going on 32 hours and still they haven't even taken the money off my account.
Tip for consumers:
IF YOU VALUE YOUR TIME AND SELF RESPECT FIND A BETTER PLACE TO PLAY. SOME PLACE WHERE YOUR VALUE IS REFLECTED THROUGH THE SITES APPRECIATION FOR BEING A CLIENT. COUPONS ARE GREAT IF YOU DONT WIN.
Products used:
Gaming credits via crypto wallet
Date of experience: October 23, 2023
Easy to use, quick to resolve issues with live chat, random bonuses. My biggest dislike is the number of pop up ads\info on the site.
Date of experience: April 27, 2023
Hi Dona,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
I have been waiting two days for my money to be sent to my account they keep saying it will be sent soon but not sent over.
Tip for consumers:
Horrible don’t spend any of your money here they play with your funds
Date of experience: December 21, 2023
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention. info@bitplay.ag
They ask do you want to pay a fee for faster withdrawal I select yes but still hours later I still have no deposit it is really irritating how long they take to deposit your money and also when you click withdrawal they wait hours before they move your money so you can keep playing the. Just loose it all
Date of experience: December 14, 2023
My third time withdrawing I use Orion stars x game and funzone. Those are my recommendations for a good amount of winning money!
Date of experience: January 30, 2023
I love the site and everything it has to offer other then the withdraw speed it is slow to withdraw but otherwise a great and fun site.
Tip for consumers:
Everything but the withdraw speed is great.
Products used:
Multiple.
Date of experience: June 2, 2023
Hi Jamie,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
I wish the withdrawal was faster but oh well what else do you want besides just plain old fun that's what you get here
Date of experience: May 3, 2023
Hi Anthony,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Best online gaming I have played in fast redeem and deposits would recommend playing with bitplay all around great games service and payouts
Date of experience: August 14, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Very good online. Gaming. 100% legit the. Games. Are. Awesome. You. Actually win on. Them... I won $150 in about 25 mins. Fast. Asf. Highly. Recommend. Bitplay
Date of experience: March 24, 2023
Hi Devin,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
They pay every time I cash out on my wins, they are super legit! Customer service chat is responsive and have always been very helpful.
Tip for consumers:
Sign up for the emails, great bonus codes, or ask customer service in the chat, they will supply a code for that day. Happy hour is a great new addition as well.
Date of experience: April 15, 2023
Hi dear Stacy,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Awesome people, always straight forward with no problems on anything. Love the fishing tables please add more on Orion Stars they are addicting! LoL
Date of experience: March 9, 2023
Hi Jasmine,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
Everytime I win they cash out on time and the customer service is great always got an answer and will help you if there's a problem
Date of experience: June 12, 2023
Hey John,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
Hello Willis,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!