BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.
Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.
Be careful for this website along with a few other sister sites, USE TO BE MY TOP #1 PROVIDERS TO DEPOSIT MY MONEY! That is NO LONGER TRUE! I've been giving my cash to them for over 6years! They Now will MAKE $#*! UP, LIE, & Give ANY EXCUSE as to ANY ISSUES that arise! They HAVE NEVER EVER honored their "Referral bonus"! EVEN after I show them proof that they're lying, making $#*! up! Even after Ive recommended many times how they should re evaluate their referrals system to allow customers to be able to follow / know when their referrals have made their deposits Nd redeemable! It's purposely not accessible! It's LITERALLY BEEN OVER 8MONTHS as I've waited for the referral bonus I showed proof of yet all they can say is that it will be added to my wallet as soon as they check if it's eligible. I SHOWED YOU IT IS! & ALL THE YEARS IVE Given them THOUSANDS AND THOUSANDS OF DOLLARS! In the past they have successfully withdrawn my money to me 3-4times. That is NO Longer Now have Limits, RESET ALL MY DEPOSITS WITHDRAWS, LEVEL TO BEGINNER! WHICH I WAS IN VIP LEVEL! THEYRE RUDE! AND NO LONGER WILL RECOMMEND THEM!
Date of experience: July 20, 2024
I've been playing with bitplay for over 2 years. I did truly love it. I stuck out with all the changes where I went from 1000 a day withdrawal to 300 a day to build up on their new points system. But the last time I tried to make a withdrawal it was over 9 days before I gave up and played my money off and was done for good. They gave excuses after excuses.it was issues with the platform It was just being check because I cashed out a lot. My daily limit was $500 a day. I had never really had issues cashing out in my 2 years I've won and Withdrawn over 40k per the records they keep.
Date of experience: May 28, 2024
I entered a review but did not notice that I had entered one last year and it never got submitted so the date is old. I already send them over 6 or 7 photo reviews and none meet there expectations they literally want my entire hand in the picture ridiculous really I thought they wanted a picture of me holding my ID, no now they want my whole hand in it. The funny thing about them is that I already have 3 withdrawals equalling 185 dollars total with them and they still need my verification for 50 dollars I requested from them. Don't recommend this app to no one really unprofessional workers they don't have any knowledge what customer service is. I thought it would be about me not looking like my picture lol no it's about my whole hand not coming out, I even had my son take a picture of me and guess what declined, my 2 whole arms are in the picture and it's still not good for them. Well keep my money Bitplay just give me back my deposit that I made without verification.
Tip for consumers:
Don't try Bitplay
Date of experience: May 22, 2024
Bitplay keep giving different excuses to why my withdraws is still on hold first they say its being reviewed for unusual activity, then they say it's blockchain thats backed up but i know their strategy is to get players to continue playing in hopes they lose the money so they don't have to payout but i don't need to gamble that bad if i feel like i want to gamble ill play with a different platform like Gemini or betonline they are legit places to play guys so bitplay can hold my withdraws as long as they want i will not play my winnings ill wait and enjoy playing some place else and guys try to avoid other platforms like bitbetwin,bitofgold,bitspinwin,win777 they are doing the same thing putting withdraws onhold
Date of experience: June 11, 2024
I've provided screenshots of my problem and still nothing has been resolved.My winnings were sent to an address that was not mines. They fixed one withdrawal but there are two sent to that same address that still remain and they are doing nothing to fix it. I've never had this crypto address and when I look up the address the crypto is still there.
Tip for consumers:
I've been such a loyal customer and to be treated like I've been has been such a horrific and devaluing experience I'd wish on no one.
Products used:
N/a
Date of experience: May 9, 2024
This is the second time I have tried to make a withdrawal and each time they come up with excuse after excuse why they can't pay me the withdrawal either it's on hold or it's pending all they're doing is trying to delay so I can lose my winnings which I pretty much done both times so they don't have to pay me out. I am not playing it any longer that way you will have to pay me out I have lost thousands with you guys and you can't give me one simple withdrawal. It's absolutely ludicrous and ridiculous the way you guys are operating. You guys declined a withdrawal but then 15 minutes later made it pending now how does that make any sense and it's been pending for 48 hours now. I will do whatever I have to do to rectify the situation and nobody else has to deal with this mess
Date of experience: April 24, 2024
I've been waiting for my withdrawals since the 4th of April. All the websites (bitspin bitofgold, bitbetwin)are holding withdrawals. I don't know what's going on but it needs to be fixed for everyone ASAP.
Date of experience: May 1, 2024
I made a withdrawal on 5-11 and still have not received it. The confirmation email stated that it may take up to 24 hours, but so far nothing :(
Date of experience: May 25, 2024
Why is verification meeding redone every 2 or 3 withdrawals? I just did one last week and now they're hasstling me. I believe that they're trying to do this so that they don't have to pay out withdrawals.
Date of experience: April 27, 2024
Yesterday was my first time making a deposit and I was impressed by how fast and easy it was! I submitted a withdraw for $20 and kept $2 or $3 on my account which to my surprise I hit for 60 something! I submitted a withdraw for $60 about an hour after the $20 and it's been almost $48 hours and I still haven't received anything in my bitcoin wallet. First I was told it's be 24 hours, then another cup service representative told me it be 12 hours about 45 minutes to an hour later, just to be told by a different customer service representative that my withdraw would be in my bitcoin wallet as soon as possible about an hour after that. Here I am almost 48 hours later and still nothing! Needless to say I am not happy and very nervous that I'm not ever going to see my $80 winnings. I used to play through Facebook messenger until I got screwed and figured out how to cut out the middle man and not have to worry about being screwed again, just to end up telling yall that there's a scary high chance I'm being screwed yet again, just this time by the actual business smdh. If I'm wrong like I really hope I am I'll definitely let yall know and Bitplay will have gained a very active player. Please don't let me down Bitplay! I'm looking forward to giving yall more business, please don't make me change my mind.
Date of experience: April 24, 2024
Love this site! Love winning! The games they have are awesome! Thank you for this amazing site
Date of experience: May 17, 2024
Love their platforms and the fun I have is awesome the ups and downs be having me on the edge of my seat when playing and the winnings make it more amazing!
Date of experience: May 23, 2023
Since the 6 of April I been waiting for a withdraw from red play for 75 and on the 22 I have a withdraw for 230 from ultra panda and 25 I have a withdraw 120 v blink and from the 30 a have 120 and 200 from red play and all this withdraw are on hold, thay hijacking my money in the amount 755 I'm a loyal customer been using bit play over 2 years I have 422 pages of deposit and I'm on level 8 and they only respond I'm getting is They apologize for the inconvenient and for me to be patient, in dec 26 I won 400 and I was patient till March and after months of them telling me I will get my money to be patient it got declined end of Story case closed nothing I can do jest not getting my money, I stay playing on bitplay because I love the games they have but always problem with bitplay the system Fails all the time I jest wish they would payout with out all they bull$#*! hold ups and Excuses and anyone that has a say on fixing the problem is not Accessible and they Constantly saying you'll get an email, but you never do.
Date of experience: April 30, 2024
They clearly have that you can only withdraw $100 a day if you haven't made a deposit. They do not honor this. So, if you win on your bonus don't even bother to try and cash it in because it is no good. It is wasted money.
Date of experience: February 16, 2024
Easy to navigate and play. Great customer service. Can become addictive. Honest place to play. Give it a try
Products used:
Juwa and game vault
Date of experience: April 9, 2024
My only issue is the length of time it takes to withdraw. Other wise great and great staff. Easy to use.
Products used:
Juwa
Date of experience: December 28, 2023
Easy platform layout. The worst thing is that is addictive. Would like it if they cashed out quicker.
Products used:
Juwa
Date of experience: November 10, 2023
You can win without driving anywhere. Warning can become addicted. But if your lucky you'll become a winner
Products used:
Juwa
Date of experience: October 4, 2023
I play juwa and it's real. The only issue I have is the amount of time for your son to be deposited. Come test your luck at bit play. They are getting better. You can follow them on several platforms btw.
Tip for consumers:
No
Products used:
Juwa
Date of experience: March 15, 2023
I know I get mad at time and I appreciate your patience with me but one thing is forsure the is the best online casino no doubt about it keep it up fellas n thanks for the love thumbs up 👍
Date of experience: March 7, 2024
I made a deposit with bit play and was told that my Bitcoin fees would be covered. However, once I made the deposit, they were not covered. Only $3 were covered and the fees were 11. They should not be lying about what they will do.
Date of experience: January 12, 2024
Hi Sara, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at info@bitplay.ag with your website email and we would be happy to help you!
Still my favorite platform for online gambling! I'll always choose bitplay! Hell yeah! They take care of Bitcoin fees too and faster cash out then a lot of places.
Date of experience: February 17, 2024
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
The only online casino that I have been able to actually cash out! I love it. I recommend this site over any.
Date of experience: August 25, 2023
Theres always something I could complain about or pick apart. But all in all, this site is decent. The help is quality and they pay...they actually pay! So scrape up you dollars and deposit here, enjoy the games and win with no worries!
Date of experience: October 5, 2023
The staff is great, the games are on point. The withdrawal is grueling. It's not fast. I think once it cleared in an hour. Which makes me think, why am I waiting 8 or more hours, the did it inan hour once it's not to much to expect it all the time in that amount of time
Date of experience: January 26, 2023
As a nearly daily player of this site I must say they are 100% legit and have the best promos, best platforms, great customer service ( very helpful & friendly) Only downside to me is it takes hours to cash out but it does come. Love these guys!
Tip for consumers:
By far my most favorite site to use and literally here daily!!!!
Products used:
JUWA , Gamevault , V blink & Panda Master are my favorite platforms to play.
Date of experience: July 18, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Love this website. The only thing I could ask is for a little bit quicker withdrawal of funds! They are 100% legit though. They offer bonuses of some sort pretty much every single day. Go play with them!
Date of experience: June 23, 2023
Hey Preston,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
Even though it takes a little time for them to verify it's you it's for my protection on which I appreciate. After your verification goes through it's easy sailing from there on. Quick loading in games it takes a little time to get paid out but they do pay out. It's hard to find a trustworthy site I've been ripped off so many times by these sites. But haven't had any issues here. I enjoy there variety of platforms. There's 24 hour customer service which are.very helpful. And you really do win there's bonuses everyday to enhance your luck. Great site!
Products used:
All
Date of experience: June 25, 2023
Dear Jennifer,
Thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
I do enjoy making so I played with a few websites and different agents. But these people are the most efficient and the customer service is reliable and consistent and always professional. I've made more than a handful of deposits and also withdraws every time it was absolutely legitimate. I recommend them to anybody close me that likes the game.
Date of experience: January 19, 2023
Dear Donny, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
What my main attraction with this website/app and game is it has ever read favorite platform known to me and others as well as very fast responding support for their customer support stand they got daily bonuses and stuff
Date of experience: March 4, 2023
Hi Andrew,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
Of course it plays legit friendly customer service very helpful very informative easy to follow instructions directions easy to make a deposits easy to make withdrawals they confirm things quickly and pay out fast great people recommend them for everybody if you're tired of your local social media casino jump on bit play and all the platforms are available and you don't have to deal with all the regular more of having to wait for your money
Tip for consumers:
I'll have your Bitcoin address ready with the money already in it so that whenever it asked you for that you can just put it on there instead of having to it expire
Date of experience: February 27, 2023
Hi Melaine,
Thank you very much for sharing your experience with us. We are really happy that your interaction with our brand was so positive.
Warm regards from BitPlay family
These guys and gals, really help out, I've complained as well as just asked simple questions, and they've always been on top of it! Wether it's figuring out what I'm complaining about and or helping me with my questions. Overall I give them a 5/5 on service.
Date of experience: March 13, 2023
Hi Kevin,
Thank you for your feedback, and we look forward to seeing you again!
Hi Monica, we are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at info@bitplay.ag with your website email and we would be happy to help you!