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BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.
Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.
I won a significantly larger amount than usual on 12/21/23. I requested the max I could withdrawal($200) and the status underneath the withdrawal said "on hold" for the first time for over 12 hours. I had contacted customer service many times and was given different answers each time. Was also lied to by the agent Grace and was told I could continue to play and my withdrawal would be processed. That was a lie and my withdrawal that I won fair and square was declined. The agents were rude to me afterward and said "it wasn't my job to tell you not to play when you have a withdrawal pending, it's my job to assist you". Well then why did you tell me I could play without it affecting my withdrawal only for another agent to tell me that when you do it gets declined?I have over 25 pages of deposits and they want to screw me over on a withdrawal? They just lost a good customer.
Date of experience: December 23, 2023
Wonderful platforms wonderful service they have the best promotions you will not lose your money their practically giving you money like it grows on trees man I swear I'm so thankful for this non scanning wonderful amazing casino on thank you bit play
Date of experience: May 23, 2023
Dear Jeremy
Thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
Outstanding customer service. They have over 20 platforms to choose from. Withdrawals are anywhere from 2-20 hours usually average 8 hours but never had an issue with not receiving a withdrawal. They are legit!
Tip for consumers:
take advantage of their lucrative daily deposit bonus!
Date of experience: February 4, 2023
I'm just flattered by the way this system is designed and how quick they are with funds being requested.I instantly receive feedback from the support group or staff member for whatever I may have asked about...these guys are awesome
Date of experience: February 28, 2023
Hi Joshua,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
I'm a daily player to many other play sites and more well known, but this site has became one of my top 3 favorites. They stand by their players and the whole experience is hassle free and very easy. I've always walked away a winner here. My only regret is that I didn't find them a lot sooner.
Date of experience: February 4, 2023
Hi Kody,
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!
You never can get your winnings withdrawn because the customer service team is rude, inconsiderate, un-organized, and very lacking in skills. Every single one of them in every department need to be replaced with top grade people
Date of experience: May 25, 2023
Hello Ale,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
Give 5 stars very fun and fast making money on spare time.Easy smooth transaction, I've personal never had any issue and yes occasionally they ask for verification for your personal well being at interest. There are many platforms to play with may different varieties of slots or fishing. Sign up bonus has been the best Ive seen. Withdrawal take a bit of time but that's understandable. Customer service is one one the best. Great overall business I've made more money then I've depoisted and there daily bonus are amazing
Tip for consumers:
Easy smooth transaction, I've personal never had any issue and yes occasionally they ask for verification for your personal well being at interest. There are many platforms to play with may different varieties of slots or fishing. Sign up bonus has been the best Ive seen. Withdrawal take a bit of time but that's understandable. Customer service is one one the best. Great overall business I've made more money then I've deposited and there daily bonus are amazing
Date of experience: March 12, 2023
Hi dear customer,
We’re so happy that you are pleased with our website. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Cheers!
The response team is on top of all my requests and made me believe in great customer service again. Thank you you especially facebook messenger for ur quick response and swift problem solving! I definitely recommend these services!
Date of experience: February 5, 2023
Thanks for the awesome review, Mariann! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!
Helped make me an account in a flash, no hassles and no gimmicks! I definitely would recommend playing! Love the website too! Very easy to navigate and control! Even gave me a $5 bonus during sign up which I was able to redeem after getting to $20 :)) )
Update: I've been playing only a couple hours and all I've put it of my own money was $11. I've now have gotten to cash out $65. If you ask my that's a killer deal ;) these guys are lovely and they are super fast with chat responses. Definitely going to be sticking around a while they make it very worth playing/spending and I wouldn't even mind putting in more money. So much fun and great games!
Tip for consumers:
Just make sure you apply any code to sign up if you want that specific bonus. Be honest and use real credentials !!
Date of experience: January 29, 2023
Hello Diego, Thank you for the amazing review, we are happy to hear you have had a smooth experience with our services. Hope to see you again soon. Cheers!
Easy smooth transaction, I've personal never had any issue and yes occasionally they ask for verification for your personal well being at interest. There are many platforms to play with may different varieties of slots or fishing. Sign up bonus has been the best Ive seen. Withdrawal take a bit of time but that's understandable. Customer service is one one the best. Great overall business
I've made more money then I've depoisted and there daily bonus are amazing
Date of experience: January 27, 2023
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
So as far as there being FAKE Reviews on this site absolutely absurd. I first hand can tell you this site has treated me with the upmost respect always solved any issue. Has amazing bonuses and the Gaming platforms that are available are second to none. They have something for every type of game player love this site back it 100%
Date of experience: March 9, 2023
Hi Nikolas,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
I just think this is the Best Crypto Sweepstakes to play.It has a simple select and put in cart send it then it's there. Withdrawal are quick also lightning fast! I am just glad I found this place I can play without having to deal with anyone safe and easy. Thanks u guys your awesome!
Tip for consumers:
Just know these are professionals so it's always good to deal with a established company than a random distributer off the social platform.
Date of experience: June 15, 2023
Hi Johnny,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
I'm very new to this online gaming. There have been a few platforms that have used and they've always turned out to be not what I expected or scammers I finally found one which is you guys that conducts business the way it should thank you
Date of experience: March 29, 2023
Hi there! Thank you so much for your kind words. We're thrilled to hear that you've had a positive experience with BitPlay. We take pride in providing a safe and enjoyable online gaming experience for our users. If you have any questions or concerns, please don't hesitate to reach out to our customer support team. Thanks again for choosing BitPlay!
I have never been disappointed by Bitplay.ag. They have almost 30 platforms and customer service is great! If you've tried the rest it's time to try the best! They also have lucrative deposit bonuses up to 100% with only a x 1 play through with no restrictions on which games/ machines you play!
Tip for consumers:
Nothing they’re very up front
Products used:
N/a
Date of experience: May 28, 2023
Dear Peter,
Thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
This is a worry free way for gamers to play without worrying about scammers.great platforms.hours of fun! If you like to play casino games,you will enjoy the peace of mind with Lots of games to choose from without the wager requirements and easy withdrawals.
Date of experience: February 4, 2023
Dear customer, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!
I love all the game platforms it has available to play & if u don't have an account, they are fast in giving u an account with them, great customer service skills & the chat online is by far the fastest & most knowledgeable customer service reps that go beyond to help me in everything from updating my number on my profile several times without any issues they r really the best, thank u for all u do.
Tip for consumers:
It's legit & online & safe 2 play!
Products used:
Switch credit to another account bcz u wasnt interested in the game so they reissued ny credit to another new account within minutes, thank u
Date of experience: September 13, 2023
Hi Vanessa,
We can't thank you enough for your wonderful feedback! Your positive experience at BitPlay is exactly what we aim for with every player. It's great to hear that you enjoyed the games and had a memorable time here. If you ever need assistance or have any questions, feel free to reach out. Your satisfaction is our top priority, and we look forward to welcoming you back for more fun and excitement!
What's amazing with the site is first off get a $5 sign on bonus just for joining and that you can redeem up to $100 a day winnings without depositing. When you play certain games, they give you a daily or hourly login bonus so you really can cash out for free. Unlike other casino sites, that either require a deposit or have to be on there a certain amount of time, so I definitely recommend using this specific site
Date of experience: August 14, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
I was playing and was up to 400 went to cash out but can only do 200 cause of withdrawal limit said withdrawa request accepted thane 8 hours later said declined cause of zero credit very disappointed paid out the first time also promos didn't work
Tip for consumers:
Very disappointed
Products used:
Slot games
Date of experience: August 11, 2023
Hello Tyler, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
This platform is amazing. Bunch of different sweeps casinos to choose from. Customer service is responsive and depositing and withdrawals are quick and convenient. The bonuses are great too. My only complaint would be the lack or no deposit bonuses.
Tip for consumers:
They're good!
Date of experience: January 28, 2023
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
The last few times my experience has been very good with both loading and redeeming. The only thing I would change is having so many pop-up screens in the app. They come up so much that they get in the way of trying to do anything.
Date of experience: February 1, 2023
Hi Telisha,
We appreciate your lovely feedback. Feel free to contact us when you need any assistance. We are always happy to help!
Absolutely love bitplay and have nothing but positive reviews and always have lots of fun. Very reliable and dependable and no matter the time someone is always there to help you in your time of need.
Date of experience: December 22, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Besides all the great platforms with ******* pf choices i also Love how quickly customer service is to respond and fix the issues if any
Date of experience: November 1, 2023
Absolutely love this site such a great time I could play these games Non stop if only I didn't have to work
Date of experience: January 29, 2023
Do not play this game st Patrick's in Panda Master platform or bitplay at all! From the pics I took u can clearly see I won 129$ however I only received 29$ of it and they refused to honor it! It's a scam! I went back to play and I counted 19 spins before I won one cent!
Date of experience: July 21, 2023
Hello Kasey, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!
I've only made 2 deposits on this site but today I won a little 100$ and tried to cash out... not only has it took ALL day now I got an email saying they want me to submit new pics! It's frustrating because I feel like it's only because I want my $ they wanna give me a hard time... I'll write another review to update on how this goes...
Date of experience: January 22, 2023
Hi Kevin,
Thank you for your review. Please contact us at info@bitplay.ag with your website email and we would be happy to help you through the procedure.
I've only been playing for approximately a month and a half with on line gaming. The sites are all comparable to each other. But BitPlay is a step above the rest. The site is well maintained, easy access to all platforms available. Bonuses everyday and everywhere you look. Great job BitPlay, keep it up!
Tip for consumers:
Look everywhere, ask customer support any questions you may have. They are very helpful. Bonuses everywhere, fun to be had, money to be won!!!
Date of experience: January 20, 2023
Dear Richard, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Bitplay has been my go to online casino for a long time now. Lots of new platforms have been added recently and they have tons of promotions. Only thing i say needs improvement is the withdrawal process and the amount of time it takes to withdraw your winnings it's inconsistent and is never quick other than that I have no complaints and would recommend this to anyone
Date of experience: April 7, 2023
Dear Manuel,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention. info@bitplay.ag