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    BitPlay

BitPlay

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Overview

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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How would you rate BitPlay?
Top Positive Review

“Good platforms to play on”

Vanessa H.
6/25/24

The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.

Date of experience: 6/25/24
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Top Critical Review

“Misleading Customers”

Patrick g.
10/9/24

Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.

Date of experience: 10/9/24
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Reviews (514)

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Reviews that mention popular keywords

withdrawal process (32)
Thumbnail of user stevenc2285
North Carolina
2 reviews
0 helpful votes
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January 29th, 2023

Like I said it's always a treat to play with the best platform there is. From their customer service to their deposits and withdrawals, they are 100% top notch. If I ever have any problems their customer service team is right on it and fix the problem quickly. Bitplay.ag is the number 1 place to play these games!

Date of experience: January 22, 2023

Thumbnail of user krissamohr2020
Mississippi
1 review
0 helpful votes
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May 2nd, 2023

So when I first heard about this site, I said yea that's a scam but I got on it and tried it and fell in love with it and it is 100% legit. And it's an awesome site. I have not had any problems. Awesome.

Date of experience: May 2, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Krissa,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user jerryp711
California
1 review
0 helpful votes
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March 28th, 2023

I can't say enough about Bitplay. One of my top favorites. Very fun to play. Lightning fast withdrawals. Safe, secure, and reliable. Many of my friends I've invited enjoy it as well. Highly recommend to anyone that enjoy fun and safe gaming.

Date of experience: March 28, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Jerry,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user annaj929
North Carolina
1 review
0 helpful votes
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February 15th, 2023

Always quick to respond always quick to load, if there's ever any issues they're always quick to handle them. Give him a try there's loads of different platforms as well as awesome games and contests and just all around sometimes some free money too

Date of experience: February 14, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Anna,
Thank you very much for sharing your experience with us. We are really happy that your interaction with our brand was so positive.
Warm regards from BitPlay family

Thumbnail of user nikkig184
California
1 review
0 helpful votes
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March 20th, 2023

Was surprised to hit the major jackpot today while playing FireKirin. I won a little over $600 when all was said and done. FireKirin is my favorite platform and I love that BitPlay offers promos that include FireKirin. Most other sites do not. My only complaint is the withdrawal limits. I've been a customer over 2 years and still can only withdraw $300 a day. But I suppose there is good reason for the limits they set. All in all BitPlay is a decent place to play.

Date of experience: March 20, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi dear customer,
We’re so happy that you are pleased with our website. Your feedback helps us improve our product for everyone. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Cheers!

Thumbnail of user anitriam1
California
1 review
0 helpful votes
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October 22nd, 2023
• Updated review

Bitplay it's an awesome gaming site. The platforms are great not difficult at all. Withdrawals are always on time sometime but not often there's a glitch, but they are always on top of it to get it fixed. Customer service is out of this world. They are very special people who deal with a lotbut still come out on top my hat goes off to customers service. They are awesome. I must say I had it be an A+.

Tip for consumers:
None

Products used:
All of them

Service
Value
Shipping
Returns
Quality

Date of experience: October 22, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

The Best
January 23rd, 2023
• Previous review

Well all in all BitPlay is #1 when it t comes to online casino's hands down the best yet. So far they have been reliable, courteous and always on time with everything from good customer service reps down to the platforms. Always "A+"

Products used:
Yes all

Service
Value
Shipping
Returns
Quality

Date of experience: January 19, 2023

Thumbnail of user sk8rjohnny22895
Pennsylvania
2 reviews
0 helpful votes
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July 1st, 2023

They are highly experienced and overall amazing in how effective and quick they are to solve whatever your issue may be. If they can't help they get you in contact with someone who is able to help you.

Date of experience: July 1, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Johnny, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Thumbnail of user woollumskelly
Iowa
1 review
0 helpful votes
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March 21st, 2023

Bitplay is an awesome place to play especially when you need to just be able to sit down relax and enjoy a little time for yourself... they have some of the best platforms especially if you like to fish! They are GREAT!
Another great win just when I needed it most! Can't go wrong with ultra panda it's the best for fishing for sure! I would like to add also Redplay is one of my favorites I just got another good win! Thankyou Bitplay!

Date of experience: March 8, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Kelly,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user kimk1135
Colorado
1 review
1 helpful vote
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June 3rd, 2023

I haven't been able to sign into my account at all they gave me a username and a password and it doesn't work and I keep letting customer service know that it doesn't work and they're not paying attention obviously nobody's been able to fix this issue the representatives that I talked to don't stay on chat long enough to figure anything out they say hello how may I help you and that's about the last that I hear from them

Service
Value
Shipping
Returns
Quality

Date of experience: June 3, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hello Kim,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!

Thumbnail of user itzzlyndseyy
Ohio
1 review
0 helpful votes
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December 30th, 2023

I like the way it's set up to play since it's real easy and convenient but I'm still waiting on my money that I requested to withdrawal well over 24 hours now and can't get anybody to give me any information on it other than it's processing which the email I got said it wouldn't take 24 hours and they charged me a fee to get it even faster and I still haven't received it

Date of experience: December 30, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention. info@bitplay.ag

Thumbnail of user raheedb
California
1 review
0 helpful votes
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February 21st, 2023

I recommend his app for anyone who love playing their favorite casino games at the palm of their hand and from the safety of their home easy to deposit easy to withdraw games are spectacular thank you again bitplay

Service

Date of experience: February 20, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Raheed,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us.

Thumbnail of user ashleym1843
Kansas
1 review
0 helpful votes
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March 5th, 2023

Bitplay is the best company I've dealt with. They have my favorite game on their site. Juwa is amazing bitplay the only thing wish they would change is the withdrawal process. It takes so long and a lot of the times I end up playing my winning back I ik thsys a plus for them but for some of us customers that plays. Back in before u get the payout is not good it's frustrating it should be just as fast as the deposit …

Date of experience: February 22, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Ashley,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.

Thumbnail of user stephanies3156
South Dakota
1 review
0 helpful votes
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May 21st, 2023

I Juwa...
I just won and am in the process of cashing out can't wait to play again...
Big Bucks No Whammies
Update: I received my $200 right away and just now won another $200 on Juwa... I love this game y'all need to come play test your luck
Keno is my go to
Thank you Bit play

Products used:
Juwa

Date of experience: May 21, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Stephanie S,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user angelinam135
California
2 reviews
0 helpful votes
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February 5th, 2023

It seems like every time I need a win, bitplay is the go-to! I love their website and how organized it is. Customer service is amazing and the games are non stop fun and excitement! Get in there and get u a bit of play!

Date of experience: February 3, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Angelina,
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!

Thumbnail of user louise19696
Alabama
1 review
0 helpful votes
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October 7th, 2023

This is my first time playing or having any acknowledge of this casino or it's platforms took me a couple tries but now I think I've found the hitting spot so I'm looking forward to cashing out more than I've just did thanks bitplay

Service
Value
Shipping
Returns
Quality

Date of experience: July 27, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user melaniem893
Texas
1 review
0 helpful votes
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April 22nd, 2023

This is the best one yet, your in it for a great experience, the games don't mess up and deposits are so easy, enough of the declined deposits and fake cashapps this is legit so far the best. Thank you but play!

Date of experience: April 20, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Melanie,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user michelleb4197
California
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

They have the best gaming platforms with the fastest cash out there very honest and upfront. I have been scammed by several gaming companies and I am so thankful that I found that play because I know now where I can go to play I know then I'm not gonna be taken advantage of.

Date of experience: January 18, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Michelle.
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Thumbnail of user jamiem1067
South Carolina
1 review
1 helpful vote
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February 12th, 2023

Best support, always polite and fast and they never waste any time on helping you with anything you need. All this was true till I went to make a $100 withdrawal, my balance kept changing going higher but when I would shoot it dropped ALOT, I asked to just reset my balance and now I'm being ignored

Date of experience: February 10, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hello Jamie,
Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!

Thumbnail of user march480
California
6 reviews
3 helpful votes
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March 11th, 2023

Ive had very good experiences on this site no problems whatsoever. They have a good selection of platforms 24\7 support and ive never had a bad experience and ive made many withdrawls and deposits you can trust this site. I like to play redplay and juwa mostly it seems i win the most on those.

Date of experience: March 10, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi March,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user eloshaw
Minnesota
1 review
0 helpful votes
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October 7th, 2023

So far i like it even though my KYC verification took about 10 photos and 5 different attempts, after being verified i got my sign up bonus and manged to win some, now waiting on my withdrawal and the live chat has been very helpful

Service
Value
Shipping
Returns
Quality

Date of experience: September 21, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user bradc471
California
3 reviews
0 helpful votes
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February 3rd, 2023

It's good for what it's good for. I do miss the old bitplay though. Seems like I used to win a lot more and more frequently. Plus all the limitations on my withdrawals kinda sucks. Still it's the best app of it's kind I have found.

Date of experience: February 2, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Brad,
Thank you for your feedback. We promise to work hard to meet your expectations. Warm regards from BitPlay family to our lovely user!

Thumbnail of user desireer147
Pennsylvania
3 reviews
0 helpful votes
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May 4th, 2023

Well so far so good minus the new Deducton Fee. All of a sudden. Anyway. Been waiting for a win. Let's see how long it takes. Also don't like that they started a new deduction fee AND won't tell you how much it is. So I'm withdrawaling $120.00 let's see how much the "new deduction fee" is. I'll keep you updated.

Date of experience: May 4, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Desiree,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user dreamsicklekush8
Georgia
1 review
0 helpful votes
  • Send Message
May 10th, 2023

These people are legit and they are definitely the best. I love to play with them. Not once had any issues. Yes cashing out takes a moment however it's worth it.

Date of experience: May 9, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Layla,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user tammyh1053
North Carolina
1 review
0 helpful votes
  • Send Message
June 6th, 2023

Tell me please, how can you go working on this one? Signup and once verified they gave you 5$ in bonus play, you name the game too I believe and you can cashout up to 100 «$$ONE HUNDRED$$»!
This is my first time playing and I'm already sent in my withdrawal request moments ago!

And use my referral number to receive even more bonus play!

7a*******a75

Good luck guys!

Products used:
Games

Service
Value
Quality

Date of experience: June 6, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hey Tammy H,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!

Thumbnail of user vincentl401
California
1 review
0 helpful votes
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February 25th, 2023

Wat I love the most besides the games is there consistency wen it comes to cashing out. Always in a timely manner. Always reasonable. Come try ur luck.

Date of experience: February 23, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Vincent,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.

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