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BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.
Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.
Bitwin is crappy at first it's easy and fun but don't win a lot cause they don't pay out and when u try to chat with customer service they r no help they say they will get back but don't they send u to support and they never get back either smh...I thought at first it was fun and easy now there rude and un helpful
Tip for consumers:
Don't win a lot!!
Date of experience: January 17, 2023
Great service with fairly quick responses and typically friendly service. Withdrawal times can vary but if you stay on top of them via live chat you can usually expedite the overall process.
Date of experience: May 3, 2023
Hi Willy,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
I have won several times with BitPlay and I am appreciative of the improvements they have made to their redemption process. The selection of games they offer is the best out of any casino out there and they don't rig the games against winning you just have to know when to stop betting and walk away. Thank you BitPlay for my most recent win $107 on VBlink.
Date of experience: February 8, 2023
Hello Candie,
We are incredibly grateful that you took the time out to share your feedback with our website. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
We look forward to serving you again soon.
I was down to a couple of cents and I spun the daily wheel on one of the platforms and somehow I managed to get my winnings up to $200 so Im forever thankful for that, I just wish the withdrawal process was faster so that I could be able to redeem my winnings and play different platforms. This is one of my favorite sites to play on other than bitbetwin which I believe is a sister site to bitplay.
Date of experience: June 27, 2023
Hey Karina, we would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
This has got to be the best platform I have ever tried and I have tries them all. Very fast withdraw process good customer service and it is hassle free!
Date of experience: April 13, 2023
Hi dear Nick,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Is fun has most platforms that u can think deposit always go smoothly just one thing I wish the reedem part was faster but rather than that is a place to visit and try it ur self
Products used:
Na
Date of experience: June 20, 2023
Hey Samael,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
Absolutely love this App. A wide variety of platforms to choose from. They are honest and follow through. Every interaction I have with them is quick and easy!
Date of experience: February 19, 2023
Hi Stephanie,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
Bitplay was an awesome experience and I recommend this gaming site to anybody who loves playing online games. Come have some great fun and win lots of money too.
Date of experience: May 27, 2023
Dear Jesus,
Thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
Very fun friendly staff great games great process for deposit best crypto casino out there have never had a single issue love it highly recommend fantastic bonuses as well
Date of experience: May 26, 2023
Dear Zachary,
Thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
Well I haven't played in awhile with bitplay but today something said play so I did and add usual I got again thanks bitplay as y'all never let me down! Love ya! Ur amazing!
Tip for consumers:
Come on everyone why not at least give it one chance????
Products used:
Milkyway online
Date of experience: September 14, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Great platforms, quick deposits, withdrawals come in 24 hrs or less! When it comes to slots and tables they got what you need. Oh yea and great customer service.
Date of experience: August 18, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Very fast with deposits but withdrawals take much longer. Withdrawal amounts are limited to only $200 regardless of amount in winnings unless you have deposited an extremely high amount of money.
Date of experience: June 6, 2023
Hey Julie N,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
I continue to stand by my 5 rating for Bitplay. I feel as though the team supporting this platform are customer service driven and know how to keep me coming back. Like i said, Winners Accepted Here!
Date of experience: March 5, 2023
Hi Everett,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
Great service and lots of platforms to choose from with many bonuses everyday. If there's ever an issue there customer service chat reps are prompt and on it.
Date of experience: March 4, 2023
Hi Abba,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
These guys are 100% legit your customer service is decent they're quick to cash out if you have your ID verified they give good bonuses check them out
Date of experience: February 18, 2023
Hi John,
Thank you for taking the time to leave us excellent feedback. We truly value your feedback and look forward to hearing more from you more often.
Verified me to play easy but when it came time to cashing out made it a real hassle had to do verification process all over again only to be rejected this time.
Date of experience: November 25, 2023
All the games those cash app players play but with no scam or worries and if u have any questions the chat service is reliable and quick to address the issue at hand.
Date of experience: July 4, 2023
Dear Jeremy, thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.
I love bitplay the gaming graphics are pretty awesome and customer service is fast easy no hassle get straight to the point I just withdraw $100 today!
Tip for consumers:
Nothing
Date of experience: April 27, 2023
Hi Reanna,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
I would definitely be all in for five stars.Need to change the payout deal. Thats the only issue I have. Everything else is by far one of the best casinos hands down!
Date of experience: April 7, 2023
I'm Jessica and I just won $200 on lucky dragon thru but play... This is awesome timing to but my experience through but play has been quite exciting!
Products used:
No products just fun!!
Date of experience: June 22, 2023
Hey Jessica,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
Wow what an awesome and super quick customer service department. I've really enjoyed just how quickly the response time and just how fast all my issues are handled.
Tip for consumers:
Cash app required and Bitcoin
Products used:
Slots
Date of experience: February 25, 2023
Hi Joseph,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.
Awesome casino customer service is pretty good options of games and platforms I gave five stars definitely recommend this casino
Date of experience: January 25, 2024
Dear Stoney, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!
Grest casino paid me out quickly with no hassles will definitely be playing here alot more often thanks bitplay and fire kirin
Date of experience: September 21, 2023
Another great place to have a good experience of Vegas if you like or love slots and more come play you won't be disappointed so if you haven't yet your lose
Date of experience: February 6, 2023
Dear Demandre, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!
100% thumbs up just waiting for my winnings to deposit onto my cash app. Pending how long the final steps everything leading up to gas been 1000% faster than other methods of deposit and withdrawling
Date of experience: September 4, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Best online casino platform I think I've ever used. The staff are so helpful on all of your problems and it's so easy to deposit and withdraw your money definitely one of my favorite platforms.
Date of experience: August 21, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
Hi dear Shi,
We are really sorry that you had this experience. We would be really happy to solve this unfortunate issue.
Please contact us at info@bitplay.ag with your website email and we would be happy to help you!