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BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.
Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.
Promotions codes rarely work that are sent via email. Apps won't load on phone. Very frustrating at the beginning. Now I just use one platform to keep things easy.
Date of experience: August 2, 2023
Helpful support. Fun variety of games. Decent RTP % on most titles. Chat with customer support works well when needed. Deposit and withdrawl has been timely, just submit the requested documentation. Use a real one. Personal advise
" wouldnt that be a great thing? Hitting a Jackpot and not being able to withdrawl due to fake account would be uterly heart breaking. All around good experiance.
Use my referal code and get some freeplay on signup.
CLICK:9c4e4cdae7
Tip for consumers:
Requested documentation is key to fun.
Date of experience: February 26, 2023
Hello Branden,
We are really proud that we were able to meet your expectations! Thank you for taking the time to share your opinion. It’s such a pleasure to have customers like you.
We will do our best to make your future experience with us even better.
It sucks that 200 is the limit on withdrawl and from what i hear withdrawing can be a daunting process, im use go skillsandslots which is instant, but we will see how it goes. Loving it so far.
Date of experience: April 22, 2023
Hi Jenn,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Ive had Lots of fun on bitplays different platforms, rite now my favorites are EGAME, FIRE KIRIN, and PANDA MASTER. Some of there platforms even offer a cash back amount from what you've deposited so that's a second chance at trying to hit it big. Even after you've exhausted your deposit. I love bitplays games. Im having a great time and ive cashed out a couple times.
Tip for consumers:
Just be very VERY careful if your trying the "FISHING" games since its sooooo easy to lose all your money before you even realize what your doing or that your actually using your money just to shoot at the fish. That being said you can win some pretty decent bonus for playing the "FISHING" games, i won my first JACKPOT that way actually. So u just gotta be careful. And have fun.
Date of experience: April 14, 2023
Hi dear Glen,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
Just started playing on Bitplay tonight I normally play BITBETWIN but I stumbled across Bitplay which has Vblink one of my favorite platforms I loaded up $15 bucks and literally 15 mins later I was up to $100. Thanks Bitplay for the easy withdrawal process. You guys are alright with me.
Tip for consumers:
Many different platforms easy deposits easy withdrawals simple verification for registration.
Date of experience: March 23, 2023
Hi dear customer,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
It's been taking 24 or more hours to process withdrawals lately. I've not had this issue with other gaming sites it usually takes no more than 6 hours with my other gaming site.
Date of experience: June 19, 2023
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention. info@bitplay.ag
Try my look didn't expect anything from but play untill I saw the awesome platform they have and I gave it a shot play thinking I was gonna loose then bam I won more then what I had this is the place to go
Date of experience: August 22, 2023
Hi Thongkhanh, thanks for the awesome review! Customer satisfaction is always a number one priority for us. If there is anything else we can assist you with, do not hesitate to contact us, we will be more than happy to assist you.
I just signed up last night and is now making a withdraw off of my bonus. How great is that! Not to mention support is always just a message away and very helpful.
Date of experience: June 16, 2023
Hi Kea,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.
I have been playing with bitplay.ag for over a year and have withdrawn way more than i have deposited. But today i requested a withdrawal and even recieved a withdrawal acceptance email. Yet the withdrawal was never completed, and without even a single notification to this effect. When i went to inquire as to the issue i saw my account was marked for "re-verification". Wheb trying to resubmit i only get error codes in return and dispite seeking assistance through live support and submitting the required document proof through them i have yet to recirve a solution nor a withdrawal. Its unacceptable for a legitimate and long standing member of the platforms to be denied withdrawal, nor adaquate assistance in resolving the matter. This is not the only trouble ive had here Otherwise they wouldve been 5 of 5 stars. *review subject to change depending on further resolution*
Tip for consumers:
Yeah, don't play here
Date of experience: January 23, 2023
Hi Dustin,
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!
Whooooo hoooooo withdrawal of bonus done this before an it really pays out thank you bitplay very much
Date of experience: March 1, 2024
Fun games and platforms would recommend it to anyone that likes to play online casino games and fishing games
Date of experience: January 23, 2023
Was great, but was charged a few to put money on my account, then charged another fee to withdrawal the money. Not really worth all the hassle, then BitCoin charges a fee to exchange it to CashApp. TOO MANY FEES
Date of experience: April 28, 2023
Hi Jenna,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
BITPLAY you don't understand how happy I am right now I love playing with you guys I can't explain how much it's appreciated that you guys have given me a fresh new started life and I thank u. It's fun if you win but if you don't want Define yourself on a hustle trying to put more money in LOL
Tip for consumers:
294238feec
Date of experience: January 28, 2023
Thank you for the awesome review, we are happy to hear that you have a wonderful experience on our site. Cheers!
Bitplay is awesome I love to play my favorite games with them they make it easy to deposit and get right into the game hopefully the withdrawal process proofs to be as easy
Date of experience: March 22, 2023
Hi dear customer,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
I do enjoy making so I played with a few websites and different agents. But these people are the most efficient and the customer service is reliable and consistent and always professional.
Date of experience: February 9, 2023
Dear Zachery, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Chat is very helpful there quick and always available too help, and very patient, and they keep adding new games from time time so it's not ever boring.
Date of experience: January 20, 2023
Dear Marlene, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Was skeptical at the beginning but after going through the process and actually winning and cashing out things were great and will definitely continue using in the future.
Date of experience: June 23, 2023
Hey Kala D,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!
I love using bitplay very honest site to play on I would recommend it to all casino players to use pays on time also gives you bonuses when you have them.
Date of experience: February 8, 2023
Hi Thomas,
We’re so happy that you are pleased with our website. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Come back to see us again!
They are refusing to cashout my winnings. After I've put SO MUCH into them. And they kept insisting that if I signed up for dogecoin they would expedite my BITCOIN withdrawl(which is supposed to take UP TO 24hrs...) So after DAYS I got a dogecoin and now I can't get anyone helpful to talk to and I'm being dismissed with every worker apparently has no recollection of previous convos plus no clue what is going on.
Date of experience: December 19, 2023
We apologize for the inconvenience you've faced. We're committed to resolving this matter for you. Kindly contact us at our support email with your website email, and we'll be more than happy to assist you and address any concerns. Thank you for bringing this to our attention. info@bitplay.ag
I played here a couple times without issues but the last time i deposited $50 and I won $200. I went to request a cashout and instead of my money i received an email saying i needed to verify my identity again. My license had just expired and i don't have any idea when I'll have the opportunity to renew it. I explained this and asked if i could just have a refund and they refused that as well. On their website they claim they wont accept a deposit unless verified. Also at the bottom under their withdrawal policy it says "Please be aware that we will only need to confirm your identification once. After that, we won't ask you to share your information with us again.". It says this multiple times on this site and is clearly a lie. Even if this wasn't stated they never should have accepted a deposit they couldn't payout so i am at least owed a refund. Their customer service is horrible as well. No wonder they give everyone $20 for signing up. Thats the only way they can trick people into playing there.
Tip for consumers:
Don't use it. Save your money and the frustration
Products used:
Casino
Date of experience: October 10, 2022
Thank you for your feedback! We would be really happy to solve this unfortunate issue. Please contact us at info@bitplay.ag with your website email and we would be happy to help you!
This have is just the best of all have can't wait to tell my friend and family about this site it is worth every minute of my day to play on this site cause the results are just booming
Tip for consumers:
Just have fun and don't try to hard
Products used:
All of them
Date of experience: August 26, 2023
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
I just pray I get the impossible risking, this is great how it is now. It's easy, and I'm learning now,... Playing on the web is way better than playing with the app
Tip for consumers:
I want to work n expend.... Somewhat invested all
Date of experience: April 7, 2023
Dear Corey,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.
I had read a few reviews about this place that wasn't so great but so far it's been good. Hopefully this withdrawal comes through quickly and I can update on that.
Date of experience: March 3, 2023
Hi Amber,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
All the games are as good as eachother. The limited withdraws is ok. When I win big it's like I get a daily payout
Date of experience: January 15, 2024
Dear Ramo, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!
They are very efficient with responding to your concerns. I'm very satisfied with the service they provide
Date of experience: August 3, 2023
I really love and enjoy this website and all of their platforms! I play daily and it's easy to deposit and withdraw I have a lot of fun and refer all my friends and family
Date of experience: March 11, 2023
Hi Crystal,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.
As irritated I was upon my dilemma… I chatted with Shelby requesting for assistance and due to my own ignorance I was on the defense and misinterpreted the assistance and thought that I was shut down and turned away…. And of course that didn't help me any!?!. So I re-Chatted and got Shelby once again… and bcus this person had the patience to hear me out….she not only solved my dilemma but corrected my ignorance!. LOOK BITPLAY PLAYERS THEY ARE THERE TO HELP!. THEY ARE GENUINE PEOPLE WHO CARE FOR THEIR PLAYERS!..
Tip for consumers:
They are there to help!
Date of experience: January 16, 2023
Dear Bryan, thank you for taking the time to leave us a review! Your satisfaction is our priority, and we look forward to seeing you again!
Hello Amanda, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!