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    BitPlay

BitPlay

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Overview

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

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How would you rate BitPlay?
Top Positive Review

“Good platforms to play on”

Vanessa H.
6/25/24

The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.

Date of experience: 6/25/24
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Top Critical Review

“Misleading Customers”

Patrick g.
10/9/24

Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.

Date of experience: 10/9/24
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Reviews (514)

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Reviews that mention popular keywords

withdrawal process (32)
Thumbnail of user willwebb1992
Utah
1 review
0 helpful votes
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February 8th, 2023

I am very impressed with these guys! They have a no deposit sign up bonus, referral bonus, and additional promotions and bonuses. It was quick and easy to sign up, get verified, deposit, play, and withdraw. Their customer support was quick, efficient, and knowledgeable with all of my questions. I will be playing panda master with these guys from now on!

Date of experience: February 7, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear William, thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Thumbnail of user nicoleh1691
Ohio
1 review
0 helpful votes
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June 22nd, 2023

I've been playing with Bitplay for months now and I can say that it is the best place to play! Fantastic game platform selection and I've won on several different platforms! Deposit and Withdraw process is easy and Customer Service is always helpful!

Service

Date of experience: March 21, 2023

Thumbnail of user joeb2643
Minnesota
2 reviews
0 helpful votes
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April 7th, 2023

Much better than the other options. This vendor actually hits. Pretty well at that. Only thing is the email confirming my withdrawal said that leaving a review might speed up the process I would have left a review otherwise

Date of experience: April 6, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Joe,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user domenickr7
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

This website is great it's simple the games are fun the promotions are huge you get more from your deposits you would from going somewhere to deposit even with the fee that you pay when putting money or crypto onto your account if you don't have a checking account. Withdrawals took about 5 hours on average what more do I need to say I haven't found a downside yet to this site other than the fact that 200 is Max cash out at first but at least they don't hide that fact and tell you right off the back so it's not a hitting downside LOL

Date of experience: January 30, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Domenick,
We are so delighted to hear your positive experience with us! As a company our main priority is your satisfaction. We wish you the best of luck with your games!

Thumbnail of user lawjohnson2014
California
1 review
0 helpful votes
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October 7th, 2023

I Finally won me some money from bitplay. I was starting to think to that it was just a big old scam. But yesterday finally proved me wrong & I won $800 real dollars. I can only redeem 200 a day because of my tier which is 1. Well to you all GOOD LUCK!

Products used:
Gaming

Service
Value
Quality

Date of experience: September 13, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user amberizadam213
Florida
1 review
0 helpful votes
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October 7th, 2023

Friendly and fast deposits and withdrawals of winnings and has promotion bonus code for all casino game that is available.it is fun and stress free so I would for sure recommend that people sign up and give it a try...

Service
Value

Date of experience: July 23, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user wab7
California
2 reviews
0 helpful votes
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October 29th, 2023

The only part of their service that is quick is accepting your deposits. In every other aspect they move as slow as they possibly can. Especially when your waiting for a withdraw. They seem to make excuses and it problematic when they have to pay out. Poor service.

Tip for consumers:
They take as long as their policy states in hopes that the player plays out their winnings so they don't have to pay. Benefit is only in their corner while player gets played by the website themselves.

Products used:
Website. Platforms for adult players.

Service
Value
Shipping
Returns
Quality

Date of experience: October 29, 2023

Thumbnail of user maryh4549
Texas
1 review
0 helpful votes
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June 27th, 2023

As far as bonuses go, this site is going to beat most online casinos. The issues are not major and usually the live Chat customer service representative is there to help. However, sometimes it takes them a REALLY long time to answer and I have to repeat myself about 5 times wording the issue in different ways...im not sure if I'm dealing with a real human or All in all I keep loading my money with them and it keeps paying out.

Date of experience: June 26, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hey Marry, we would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!

Thumbnail of user lizi47
Texas
1 review
3 helpful votes
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August 7th, 2023

They don't honor their own promos; prepare to argue with customer support staff for actual hours in order to get what you paid for. The "quest challenge" is particularly atrocious regarding collection of promos earned; but I am finally motivated to publicly review their nonsense today because they did not add the "happy hours" bonuses to my order, despite the order confirmation showing it and the time stamp proving the order was made within the required window. I've spent the last 20 minutes on support with an idiot named Jolene who claims "dear your order wasn't placed during happy hour" despite the screenshot shared with her proving that it was.

Want to be frustrated beyond reasonable endurance? Deposit at bit"work" and you shall!

Service
Value
Quality

Date of experience: August 7, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hello Liz, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!

Thumbnail of user amandad1732
California
1 review
0 helpful votes
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August 16th, 2023

Their support is great and timely. They don't take your extra funds if you cash out and leave remaining on the game. Instead they give you a daily Cashout line which can be increased with deposits. Withdrawals are within 24 hours. Only negative thing is I wish the withdrawals were faster. It's the slowest paying place I play at.

Service
Value

Date of experience: August 16, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Amanda, thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.

Thumbnail of user liloa0214
Hawaii
1 review
0 helpful votes
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October 7th, 2023

It's my first time using this platform, 100% love it. I recently did a withdrawal still waiting and it did not make thru to 24hrs yet. Hopefully by end of today I should have it. Keep up the good work creators looking forward to new games.

Products used:
Free credits first before depositing

Service
Value
Shipping
Returns
Quality

Date of experience: August 12, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user allyssabutler88
Maryland
1 review
0 helpful votes
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June 20th, 2023

Hit big on funzone! Used my first deposit match of 100% and also got 10% added with another bonus! I deposited 75 and got $161 loaded on the account! Was able to pay through and cash out $200!

Waiting on the cash out now, it said within 24 hours but with my experience it usually only takes about 9-12 hours for your first cash out

Products used:
Funzone platform

Service
Value
Quality

Date of experience: June 18, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hey Allyssa,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!

Thumbnail of user xoielola20
California
1 review
0 helpful votes
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July 9th, 2023

Bitplay your way to the WIN! Bitplay is efficient and Fun! Bonus offers with every deposit and weekly challenges are a good enough incentive for me.
The only downfall for me are the payouts. Although it is paid within 24 hrs. I think we should get paid as quick as our deposits are made. I would probably spend more money. But hands down bitplay is the site for me to enjoy and relax.

Service
Value

Date of experience: July 9, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Erica, thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.

Thumbnail of user buffalomike20
Arkansas
3 reviews
0 helpful votes
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April 18th, 2023
Verified purchase

Bitplay does not have any tricks that they try to pull on you. Their bonuses are awesome, you dont get screwed over just because you failed to read the fine print within the terms and conditions. They are very straight forward#

Date of experience: April 17, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi dear Michael,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user carinam40
Texas
1 review
0 helpful votes
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March 20th, 2023

Best platforms, customer service, Great bonuses and discounts all the time! I had made a withdraw just after My Second deposit. It's really a one stop shop you would finally get to have to get the best and legit gaming experience.

Tip for consumers:
My review was for and about Bitplay for a great site to have a Great casino gaming experience

Date of experience: March 18, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi dear customer,
We’re so happy that you are pleased with our website. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Cheers!

Thumbnail of user davidl5454
New York
1 review
0 helpful votes
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February 13th, 2023

Hi I've been playing with this place for a long time. They are trustworthy and honest to what their terms are. Fast game loads fun games that pay good. I play v power fire kirin and ultramonster and they are all equally fun. My only complaint is that their cash outs take a while hopefully that will improve sometime soon. Just because it's hard to not spend your winnings when they are just sitting there waiting to be played. Other than that they are awesome

Date of experience: February 11, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi David,
Thank you for taking the time to leave us a review. It will help us serve you and our other users in the future. We truly value your feedback and look forward to hearing more from you more often.

Thumbnail of user bepe1270
Texas
1 review
0 helpful votes
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October 7th, 2023

4 stars because i still have not recrived my withdrawal, but its my first deposit and I am withdrawing off a $10 investment at a time when I needed the money! Thanks so much...I could not be happier...unless my bitcoin is here in under 24 hours. I would then be happy to give them 5 stars...

Service
Value
Quality

Date of experience: August 31, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user nikkig190
California
1 review
0 helpful votes
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June 26th, 2023

I have been a customer for a long while and I can say this is a legit business and you get paid whatever you have coming to you. I have won a total of $846 in the past 2 days! Some of the rules are a pain in the neck, but there is a reason for them. Cash outs can take up to a day to process so be patient. I enjoy the variety of games offered and will continue to be a customer as I work on having patience myself and look forward to winning again and again.

Service
Value
Quality

Date of experience: June 26, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Nikki,
Thank you for your valuable review. We sincerely appreciate your feedback and are delighted to learn that you are pleased with the quality of our service. Your satisfaction is of utmost importance to us, and it is always rewarding to receive such positive feedback.

Thumbnail of user andrewl1877
California
1 review
0 helpful votes
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March 27th, 2023

Ok So the 1st time you withdraw it takes up to 48 hours but not really it doesn't take 48 hours pretty cool the next time you withdraw it don't even take 24 hours pretty cool. I think it's fast like that if you cash out and then do not play the game until they send you your money. Because this is the 1st time that I've cashed out and decided to play the game like 4 hours later and now it's been a whole day almost 2 days and I haven't heard anything about my withdrawal. I got the Withdraw verification code And then I got the withdrawal verification email stating stating they would start the Withdraw process And I haven't heard anything else It usually doesn't take this long I feel like something's wrong. They need to let people withdraw more money.

Tip for consumers:
Ok So the 1st time you withdraw it takes up to 48 hours but not really it doesn't take 48 hours pretty cool the next time you withdraw it don't even take 24 hours pretty cool. I think it's fast like that if you cash out and then do not play the game until they send you your money. Because this is the 1st time that I've cashed out and decided to play the game like 4 hours later and now it's been a whole day almost 2 days and I haven't heard anything about my withdrawal. I got the Withdraw verif

Date of experience: March 26, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Andrew,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user perryd81
California
1 review
0 helpful votes
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March 23rd, 2023

I'm over the moon with excitement about all the gaming possibilities on bitplay. So many platforms with so many options, there something for every one. Great way to kill time and have fun while you're at it.

Date of experience: March 22, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi dear customer,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user salp65
California
1 review
2 helpful votes
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January 30th, 2023

Been trying for a while can't get help in chat support keep trying they read my messages and then don't reply then they disconnected me a few times in a row they answered when I start new chat as if they never talked to me but it's same person and they make me send screenshots and make me explain all over again why I'm needing help and then don't answer me

Date of experience: January 30, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hello Sal, thank you for your feedback, sorry to hear that you have had a negative experience with our services, we try our best to meet the expectations of our customers adequately and we will try our best to improve your experience in the future. Hope we will see you again

Thumbnail of user destinyl68
Kansas
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Their customer service is 100% their games... 100% deposits and withdrawals mann. 100% like there literally is nothing to not absolutely love. I'll be gaming with Bitplay for years to come promise that. And if you ain't what are you even doin

Tip for consumers:
Tips... Have a good time I promise you Bitplay will take care of you ❤️

Date of experience: March 9, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Destiny,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user philiciaf2
Arizona
1 review
0 helpful votes
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April 27th, 2023

I actually really like the services they provide at Bitplay. Deposits are fast and always have the option for a high bonus added. Their customer service agents are nice and they actually care about your concerns. I literally mainly deposit and play with them only. They have a lot of options to choose from. Genuinely recommend.

Service
Quality

Date of experience: April 26, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Philicia,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user julior242
Florida
1 review
0 helpful votes
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July 19th, 2023

This is a review about bitplay. I played it first about a month ago and I've been hooked ever since. It's fast withdrawals have you picking it first out of al the others. The games are really fun also.

Service
Value
Shipping
Returns
Quality

Date of experience: July 19, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Julio, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Thumbnail of user douglasp586
Alabama
1 review
0 helpful votes
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February 1st, 2023

I am going to keep it short and sweet! Bitplay is the best platform to trust with your casino gaming. They do payout everyday at 6:00 pm it's seems and I have lost more than I've won but that's all part of it. You have to Take the Wins with the Loses!

Tip for consumers:
They make it very easy!

Date of experience: January 31, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Douglas, thank you for your feedback, and we are happy you loved the experience! Warm regards from BitPlay family!

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