• Bookmark

    BitPlay

BitPlay

This company’s rating is currently unavailable.

Write a Review

Overview

BitPlay has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.

117
See all photos
How would you rate BitPlay?
Top Positive Review

“Good platforms to play on”

Vanessa H.
6/25/24

The is site offers a lot of variety of platforms to play on. It's also easy to load most of the time it doesn't take long. But it also depends on how busy the block chain is. I enjoy playing my with this site and will continue to do so as long as it's easy and convenient.

Date of experience: 6/25/24
See positive reviews
Top Critical Review

“Misleading Customers”

Patrick g.
10/9/24

Bitplay like to mislead members with Facebook posts promising those who join a group or share they will receive 15 in freeplay but once you complete it they tell you it is a contest and winner will be drawn. Posting a pic of the post to see if anyone can find that drawing in there.

Date of experience: 10/9/24
See critical reviews

Reviews (514)

Rating

Timeframe

Other

Reviews that mention popular keywords

withdrawal process (32)
Thumbnail of user jeffersonr30
California
1 review
0 helpful votes
  • Send Message
January 26th, 2023

I played a few online casinos but most of them lie either give you all kind of excuses why you can't withdraw your money if you win, or you simply just don't win anything but I can truthfully honestly say that play is the first online casino game that I ever played and won real money and not just a little bit the only problem that I have is like I just won $500 but I can only withdraw 200 a day that is literally the only kind of problem that I want so feel free to message me and ask me hell you can even call me message me and I'll give you my number trust me big play is an honest legitimate game!

Date of experience: January 26, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Jefferson,
Thanks for the awesome review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Cheers!

Thumbnail of user jeffersonr29
California
2 reviews
0 helpful votes
  • Send Message
June 6th, 2023

I'm leaving this review so I can expedite my money withdrawal from bit play lol however it is still the truth no matter what I can testify me Jefferson Rogers from Pomona California have myself withdrawn almost $500 from hit play this is one site that does not fake the funk you actually win money and you can actually withdraw that money and no more than 24 hours I highly recommend that play that's All peace

Date of experience: June 6, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hey Jefferson R,
We would like to express our sincerest gratitude for your valuable review. Your feedback means the world to us, and we are delighted to hear that you are genuinely pleased with the top-notch quality of our service. Your satisfaction is our ultimate goal, and receiving such positive feedback is incredibly motivating!

Thumbnail of user lakeishac25
California
1 review
0 helpful votes
  • Send Message
August 23rd, 2023

I really like all the games that you have up on here you have a variety of them and it really works out better than just one game but I just need more winnings.

Service
Value
Shipping
Returns
Quality

Date of experience: August 22, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Lakeisha, thanks for the awesome review! Customer satisfaction is always a number one priority for us. If there is anything else we can assist you with, do not hesitate to contact us, we will be more than happy to assist you.

Thumbnail of user csrflrs7
California
1 review
3 helpful votes
  • Send Message
July 4th, 2023

I deposited 40 dollars in Bitcoin and for whatever reason only $39.38 in bit coin was transfered to the Bitcoin address provided via Bitplay, when I logged into my account only 20 not including that days bonus was only deposited into my account when I asked what happend to the rest of my money I was told only 20 dollars was transfered when I have the proof that states clearly that $39.38 was transfered to the bitplay Bitcoin address to the day I still have not received the rest of my money but have been given the run around and or the let's ignore this person treatment, keep in mind all I am asking for is for what is rightfully mine and not as much as an explanation has been given to me, so for that I say "great job " keep up the good work"...

Service
Value
Shipping
Returns
Quality

Date of experience: July 3, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hello Cesar, thank you for your feedback and for bringing this to our attention. I’m so sorry to hear of your less-than-satisfactory experience with the website and hope you will accept our sincerest apologies.
Please send us an email at info@bitplay.ag with more information so that we can make things right for you.
Looking forward to hearing from you back soon!

Thumbnail of user pricelessness88
Illinois
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Bitplay is the best thing that's ever happened to me! They have such a great selection of platforms and daily deals that flood ur mailbox it's hard to forget or ignore bitplay.

Service
Value
Shipping
Returns
Quality

Date of experience: August 16, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user feliciat139
Texas
1 review
0 helpful votes
  • Send Message
December 1st, 2023

Bitplay is my first site I played on. For the most part I haven't had any problems with them. Every now and then though and then though. I don't understand what is the point in having us send in a selfie with my id in it every 6 months? It already is a process to withdrawal you can't get it instantly. But then when you do send in for a redemption you get an email couple hours later, saying you need to send in ANOTHER selfie and ID pic. And then 10 hours later you are verified and then you have to send in ANOTHER REQUEST and instead of you receiving the bitcoin in 10 hours it's like 2 days.

Service
Value
Returns
Quality

Date of experience: November 30, 2023

Thumbnail of user jedingram81
Utah
1 review
0 helpful votes
  • Send Message
April 27th, 2023

Can't say enough good things about bitplay there trustworthy honestly the best online Casino on the web right now and will probably still continue to do so thanks bitplay you rock!

Date of experience: April 25, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Jed,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user brittanyh668
Florida
1 review
0 helpful votes
  • Send Message
February 3rd, 2023

I have been scammed several times playing these types of games through dealers on Facebook! They don't just steal your deposit money though they load your. Money to the plat form even add a dollar or two extra so you think all is good and safe until you win and try to withdraw! Then they'll ignore your messages next thing you know the winnings are gone from your account and then the entire account is just gone! It sucks! But I've played with bitplay several times it's always a pretty quick load process witch is great! Customer service is ALWAYS just one text away, quick to respond, and always polite and helpful! Withdraw process takes a little bit some times but you can rest assure you'll get your winnings! Only thing I wish to change would be having to use crypto currency its kinda a pain for someone who really doesn't deal with it a lot and it has fees n all attached to it so you have to have any spend more than just what you want to load but I guess it's worth it to not have to. Worry about getting ripped. Off anyway! Thanks bitplay keep up the good work! -Brittany Holding

Products used:
all of them

Service
Value
Shipping
Returns
Quality

Date of experience: February 2, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Brittany,
Thank you for your awesome review. We are glad you enjoy the experience with us. We wish you the best of luck with your games!

Thumbnail of user newnamelectric3
North Carolina
2 reviews
0 helpful votes
  • Send Message
October 7th, 2023

I'm very happy with this casino, they are trustworthy, punctual, and reliable. They have all of your favorite games and the site is very easy to navigate. 100% recommend.

Tip for consumers:
Fantastic

Products used:
Casino

Service
Value
Shipping
Returns
Quality

Date of experience: August 1, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user pamelam2360
Oklahoma
1 review
0 helpful votes
  • Send Message
June 16th, 2023

I love playing on bit plays platforms. And no I'm not an AI or something making a fake review this is legit and I play almost everyday! Thanks Bitplay!

Service
Value
Shipping
Quality

Date of experience: June 15, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Pamela,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

Thumbnail of user ricardog324
California
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

I really enjoy playing bitplay. If I was speaking directly to them I would just say "quicker the better" I'll give them a 5 star ranking for now. Keep up the good work!

Date of experience: March 4, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Ricardo,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user caseyp199
California
1 review
0 helpful votes
  • Send Message
April 16th, 2023

I wonder how writing a review could speed up the processing of my withdrawal. Been 4 hours and money has not been taken off platform yet so hoping to speed up the process.

Date of experience: March 13, 2023

Thumbnail of user trcorrea907
Washington
1 review
0 helpful votes
  • Send Message
April 21st, 2023
Verified purchase

Quick and easy registration! Great bonuses and platforms! Waiting on current withdrawal! The previous withdrawal they sent was under a couple hours which was awesome!

Date of experience: April 18, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Timothy,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user soofficialjb
Texas
1 review
0 helpful votes
  • Send Message
April 7th, 2023

First time cashing put through bitplay and hope it's quick! So far I'm more than satisfied with the game play and the customer support is great. Now back to the fun i go!

Date of experience: April 6, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Joseph,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user aalimah75
California
2 reviews
0 helpful votes
  • Send Message
June 3rd, 2023

I have been playing with bitplay for awhile. I win more than lose the withdrawal process is a little long wish it was faster. They have a lot of platforms to choose from.

Service
Quality

Date of experience: June 3, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Lajaysha,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

Thumbnail of user aaronk546
Washington
1 review
0 helpful votes
  • Send Message
April 26th, 2023

They have great welcome bonuses, and I've won a good deal with them. The games are fun to play, the service is very good, they fix any problems you may have and are always responsive.

Date of experience: April 24, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Aaron,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user frantzmarissa1999
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 7th, 2023

So many platforms to choose from, I absolutely love this site and would highly recommend to anyone looking for some fun and a chance to win real cash.

Service
Value
Shipping
Returns
Quality

Date of experience: September 9, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user catinas6
Nebraska
1 review
0 helpful votes
  • Send Message
March 5th, 2023

Frank did an awesome job...100% professional and polite.even gave me a free code to help me out.I think I'm going to enjoy this app and the casinos.thank you

Date of experience: March 3, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Catina,
We’re happy you are satisfied with the quality of our service. It means a lot!
Thank you for choosing BitPlay! Let us know if you need anything else.

Thumbnail of user mjust4300
Virginia
1 review
0 helpful votes
  • Send Message
April 7th, 2023

Was very helpful with the withdrawal process. Great promotions and customer service. Replied back in minutes and was able to drive my issue. Thank you Bitplay

Tip for consumers:
Great service all around

Date of experience: April 6, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear J M,
We’re happy you are satisfied with the quality of our service. It means a lot!
Let us know if you need anything else.

Thumbnail of user stevenwinkles
California
1 review
0 helpful votes
  • Send Message
October 7th, 2023

THERE WITH DRAWL PROCESS IS THE WORST THEY MAKE IT NOIT FUN TO PLAY WHO WANTS TO WAIT 24HRS TO REDEEM THEY ARE SO SLOW WITH NOTHING BUT EXCUSES BITSTARZ PLATFORM 20 MINUTES IF U WANT TO GET FRUSTRATED WHEN U WIN PLAY HERE HORRIBLE CUSTOMER SERVICE

Service
Value
Shipping
Returns
Quality

Date of experience: September 12, 2023

Thumbnail of user almar160
California
1 review
0 helpful votes
  • Send Message
March 15th, 2023

Hands down simply THE BEST! I won't be going back to any other platform again. They have the friendliest customer reps and the fastest pay out turn around time. THANK YOU!

Service
Value
Quality

Date of experience: March 14, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Alma,
Thank you for your feedback, and we look forward to seeing you again!

Thumbnail of user onenutjr82
Florida
1 review
0 helpful votes
  • Send Message
January 16th, 2024

I must say bitplay is one of the best online casinos available. If you like slots and have a crypto wallet you should give it a shot

Products used:
Vegas Sweeps platform

Service
Value
Quality

Date of experience: January 14, 2024

Thumbnail of user johns12639
John S. – BitPlay Rep

Dear Greg, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority and we look forward to seeing you again!

Thumbnail of user prissyl
Mississippi
1 review
0 helpful votes
  • Send Message
September 1st, 2023

I love it here! Even if I loose I know I'll win! It's easy to play and comprehend and their customer service is excellent! I can't see me playing another game!

Service
Value

Date of experience: August 31, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Hi Prissy, thanks for the review! Customer satisfaction is always a number one priority for us. If there is anything else we can assist you with, do not hesitate to contact us, we will be more than happy to assist you.

Thumbnail of user tiffyyycy
Georgia
1 review
0 helpful votes
  • Send Message
October 7th, 2023

Easy to navigate, quick response for withdrawal. Didn't understand the extra images that i had to submit to verify withdrawal but aside from that everything is exceptional on this site

Service
Value
Shipping
Returns
Quality

Date of experience: September 22, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Thumbnail of user delia.stover
California
2 reviews
2 helpful votes
  • Send Message
October 7th, 2023

They have multiple platforms with a great variety of games. Easy loading funds and easy withdrawal of funds. I absolutely recommend you check it out, you will not be disappointed.

Service
Value

Date of experience: August 21, 2023

Thumbnail of user johns12639
John S. – BitPlay Rep

Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user johns12639
John S.
Typically does not respond to reviews

How do I know I can trust these reviews about BitPlay?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about BitPlay?