BizrateReviews 129

Just started Bizrate and took my first survey and got my 200 points and the magazine subscriptions. I said oh for $2.00 I got 4 magazines. My charge card was charged. Right now waiting to receive first magazine in the mail. But on next survey I was 10 minutes into it and glitch happened and computer froze. Lost my survey and could take it again. So 30 minutes of my life was lost. Got another survey and about 30 minutes into taking survey again a glitch. Same result. Now i am concerned about additional charges on my credit card for the magazines

I've had issues with surveys and the rating system of their businesses. First off the surveys are fraudulent. I would get surveys and try to take them. I'd be told it was worth a lot of points but when I submit them they say they reached their quota and was given maybe 50 points for my time. Many times I was sitting at my PC when the survey came in. I had already filled out a couple pages of survey information when this happened. I suspect by the time I put in my age that's why they won't use me.

Then I bought merchandise from one of their listed business. I didn't even know this until a couple weeks later the survey came in to rate them. I never received my merchandise and the survey wouldn't let me rate them until I received it. So I hung onto the email so I could rate them later. 3 months later still no shipment and I had to contact PayPal for a refund.

I contacted Bitrate to say I'd like to rate this company but the link they sent me will not work until I get my order. I told them the whole situation of how this company took my money and never sent my product and how they won't respond to emails. I asked how I could please rate them so other customers would know. This is the response I got. I felt like I was talking on deaf ears.

Hello,

Thank you for your email. Bizrate.com is a shopping comparison and consumer rating site. We partner with retailers who list their products on our site. From these listings, customers are directed to our retail partner's site to complete their purchase. We do not charge customer credit cards. Bizrate.com does not make, sell or ship any products. For specific questions about orders, products, product availability, refunds, shipping or payment options, please contact the retailer. If you have made a purchase and do not remember which retailer you purchased from, you can call your bank or credit card company and they should be able to provide a contact phone number or email address.

In addition, I am sorry to hear you received the Bizrate.com fulfillment survey before you received your order. The timing of the survey is self-selected. During the initial point of sale survey you took you were asked "When do you expect all of the items in your order to be delivered?" The date you selected determined the timing of the fulfillment survey. I recommend saving the survey for when you feel you can accurately rate the merchant from which you purchased. I hope this helps clear up any confusion. Have a wonderful day!

If you have any additional questions please send them to *******@bizrate.com.

If you like to make customers enemies by using Bizrate, you are more than welcome too.

I was happy to purchase over $150 worth of product from a website, love the experience and wrote a glowing review. I filled out a survey and was rewarded with a Bizrate marketing ploy.

The company that hired Bizrate has not lost me as a raving fan and customer.

So Bizrate is like gambling. They send you email after email telling you that you qualify for surveys worth 1000 points a pop and after you fill out the entire survey and submit it, you are met with a pop up that lets you know that you don't qualify for they survey. So essentially you are doing the survey to completion only to be duped at the end. You are doing all the work for them for free. You will never receive any of the rewards that they offer. They are pretty scammy in my book, DO NOT GIVE THEM YOUR CREDIT INFO PEOPLE!

I was just filtered through what I considered to be five surveys, none of which was worth any points, to find out that I didn't meet the criteria for the point bearing survey. The screening surveys are seldom brief. I was redirected to another point bearing survey that had two screening surveys to get through to determine if I was a candidate. The whole process took an hour and a half. I finally finished the point survey, which took another half an hour, and was awarded a total of 250 points.
Considering you have to earn a minimum of 5000 points to even qualify for a $5 gift card, your time is worth pennies per hour. Do this only if you have nothing else to occupy your time.