• Bizrate

Bizrate

Write a Review

Overview

Bizrate has a rating of 1.4 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bizrate most frequently mention magazine subscriptions, credit card, and free magazines problems. Bizrate ranks 211th among Product Reviews sites.

  • Service
    16
  • Value
    16
  • Shipping
    8
  • Returns
    6
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
4
See all photos
How would you rate Bizrate?
Top Positive Review

“Love it because”

Elizabeth S.
12/27/15

You can find the best price on items and find out where they are sold. It's so easy. I don't always find what I am looking for, but there are a few other sites, like Amazon, that are very likely to have whatever I want or need.

Top Critical Review

“Bait and switch”

Tom R.
12/11/23

Promises something of value ($100),makes you work for it by answering questions, and then you find out your "reward" is 4 magazine subscriptions that are no way worth $100 (they have special rates all the time) and you have to pay $2.00 each to "process" and they are are self-renewing to boot. Scam. Shou ;d be illegal.

Reviews (128)

Rating

Timeframe

Other

Reviews that mention popular keywords

magazine subscriptions (14) 4 magazines (9) survey (67) email address (5) 5000 points (5) 50 points (6) credit card information (4) company (22) 10 minutes (3)
Thumbnail of user jessicam673
New York
3 reviews
8 helpful votes
  • Send Message
April 2nd, 2021

I think I got sucked into this survey site because after doing some online shopping, a popup asked me to review my experience. I guess I wasn't paying attention and didn't uncheck the box to join up. At first I thought I would try it and the experience was pretty good at first. I racked up about 1100 points and then I stopped having any success with any of the surveys given to me. I get emails from them about new surveys but upon starting them am told that I don't qualify. It'll find me new ones with the promise of "Based on your profile, you qualify for this survey." Okay, that sounds good. I haven't answered many questions of the new survey when I'm suddenly kicked out and told I'm not a good fit or I don't qualify. So they think I qualify based on my profile, but then I actually don't. And, yes, my profile is pretty much complete, so there's no excuse there. I thought it was fun at first but now it's really off-putting to be wasting my time for nothing. I haven't been able to finish a survey and get compensated for them in months. Not sure what I can do with the 1100 points. I was told a few more surveys can get me an eGift Card. How many more is "a few"? Not sure I want to continue if I'm just never going to be able to successfully complete any of these surveys anymore.

Tip for consumers:
Just beware that you may have some success with this site at first and earn quite a few points, but later on it'll be rare if you qualify for any surveys or get to finish them. Seems kind of a rip-off.

Service
Value
Quality
Thumbnail of user jj80
Michigan
1 review
8 helpful votes
  • Send Message
July 27th, 2013

Lure you into joining by phishing as legitimate survey about another business. Then when you click unsubscribe to their e-mails you reach a page that does not allow you to unsubscribe.

Thumbnail of user jeannes22
Maryland
6 reviews
26 helpful votes
  • Send Message
September 1st, 2017

Bizrate employs the 'bait and switch' tactic to lure consumers into divulging per-
Sonal/financial information (which is ILLEGAL). Furthermore, the website offers NO WAY to cancel the swindle on the website once the consumer realizes the
Ruse --- which is a violation of the consumer protection laws.

Thumbnail of user katiea45
Virginia
1 review
12 helpful votes
  • Send Message
March 9th, 2018

So Bizrate is like gambling. They send you email after email telling you that you qualify for surveys worth 1000 points a pop and after you fill out the entire survey and submit it, you are met with a pop up that lets you know that you don't qualify for they survey. So essentially you are doing the survey to completion only to be duped at the end. You are doing all the work for them for free. You will never receive any of the rewards that they offer. They are pretty scammy in my book, DO NOT GIVE THEM YOUR CREDIT INFO PEOPLE!

Thumbnail of user lindat1280
California
1 review
2 helpful votes
  • Send Message
June 29th, 2021

They sent me numerous shipping dates when in reality they were out of stock. I see this is a common issue after reading reviews

Tip for consumers:
Shop elsewhere

Service
Value
Shipping
Thumbnail of user gregoryg36
Pennsylvania
1 review
10 helpful votes
  • Send Message
June 22nd, 2017

WHAT A FRAUD.
This BizRate will set cookies in your browser, Trojans on your computer and change you search provider without your okay. Then every time you purchase something or go to a website, they will pop up with rate your experience with he company you did business with.
They will make themselves appear as part of the company you just did business with or represent themselves as authorized by the company you did business with to tell them how they are doing.
Next thing you know SPAM and heaven help you if you fall for one of their "deals" that only requires shipping and handling!
They will say $2 then take out double the amount PLUS, if you don't keep an eye on your account, take more money out of it (I lost $88.83 + $2 double billed through one of their other companies "Bargain Depot Club").
If you see BizRate come up on your computer, assume two things:
#1. Your computer is or has been infected by BizRate. Immediately do whatever you have to to remove them a from your computer and run every Malware programs you can find.
If you get ripped off, do what I am doing, filing a consumer complaint as well as a fraud complaint with your States' Attorney General's Office, the Comptroller of the Currency (Comptroller is not a miss spelling), U.S. Dept. Of the Treasury, the BBB, and as for me being elderly file complaints with your States Elderly Abuse agency and as a Veteran, every Veterans Org. You can contact to make everyone aware of this company.

I warned you all that if my money was not returned that I would raise holy hell. You thought I was joking.
Guess what? I WAS NOT JOKING.

Thumbnail of user willk50
Missouri
2 reviews
9 helpful votes
  • Send Message
September 2nd, 2019

Offered $100 to take a survey then at the end you were able to pick four magazines. They obviously just want your information.

Thumbnail of user donh463
District of Columbia
1 review
3 helpful votes
  • Send Message
April 3rd, 2021

Best to avoid not only the Bizrate scammers, but also any business that has to use their lousy scams.

Tip for consumers:
Waste of time and abuse of trust.

Service
Value
Shipping
Returns
Quality
Thumbnail of user steved897
California
1 review
1 helpful vote
  • Send Message
July 3rd, 2020

Its growing into a great site. Honest reviews. User friendly. I recommend Bizrate.com Tag it to see it grow.

Thumbnail of user helene608
Alaska
1 review
1 helpful vote
  • Send Message
February 6th, 2022

Bizrate, and all of its sub-components ie bizrate rewards-is a scam. I have never been involved with bizrate surveys, I got cought up with them totally by chance and accident. I was shopping on journeys.com looking to buy a pair of boots. While I was shopping a pop up suddenly appeared pushing magazine subscriptions. I thought this was strange, because what do these subscriptions have to do with boots anyway? Or any other clothing item on that site for that matter. I concluded my shopping by purchasing a pair of black patent doc martens boots-order number *******. On checkout there was a weird pop up that said vans. I got an order confirmation, money for boots was removed from my account, and the next morning I recieved a shipping confirmation- again for the boots. Fast forward a week and my journeys package arrived. When I opened it fake sk8-low in classic white vans was inside. My shipping confirmation email showed my boots had been delivered, but all that had come was those fake vans. I was pretty certain that malware/malicious adware on journeys.com had caused this issue. Customer service was not helpful with resolution. They even insisted that all their products are not copy cats in any way. Well- they sent me fake vans, and they came out of their distribution center in TN. It turns out journeys.com uses bizrate on their site. Bizrate is adware, and it caused this whole mess to happen. Bizrate is also a type of survey site-it's kind of strange how journeys.com has such high ratings on bizrate…hmmmm

Thumbnail of user julieg122
Georgia
1 review
5 helpful votes
  • Send Message
April 7th, 2017

I have reported you Bizrate for your scams and distributing my credit card information... KARMA will get you!

Thumbnail of user janer83
New Jersey
1 review
6 helpful votes
  • Send Message
June 8th, 2017

This is a scam. There is no $100 reward. When you get done, they want you to pay $2 each for magazines.

Thumbnail of user candyk10
Oregon
1 review
6 helpful votes
  • Send Message
October 2nd, 2017

They get rid of your account as soon as you have enough points for whatever crappy reward they claim to offer.

Thumbnail of user lyf1
Texas
1 review
7 helpful votes
  • Send Message
April 20th, 2017

Why is it that the surveys take longer than stated and you never give the up to points you advertise?

Thumbnail of user joef1020
Pennsylvania
1 review
3 helpful votes
  • Send Message
April 17th, 2022

Go through survey to get $100 of free stuff just to find out it's magazines and you have to pay $8 processing to get it. What a scam.

Service
Value
Shipping
Quality
Thumbnail of user davids3699
Maine
1 review
3 helpful votes
  • Send Message
April 25th, 2020

Told me I'd get 100 dollar card through company I used to buy air bags. Once completed it says 100 dollars to buy magazines

Thumbnail of user robs365
Florida
1 review
8 helpful votes
  • Send Message
September 14th, 2019

At start of survey Bizrate offered free gifts of up to $100. After submitting survey turned out they wanted me to pay for gift

Thumbnail of user lucasb73
Nevada
1 review
14 helpful votes
  • Send Message
July 6th, 2018

After you complete the survey, they give you $100 towards $#*!ty magazine subscriptions that will charge you automatically in the future. Be careful

Thumbnail of user alfredoc41
Florida
1 review
25 helpful votes
  • Send Message
August 22nd, 2018

I paid $8 for four magazines subscriptions on May 23rd 2018, I am still waiting the magazines to come... Ha ha

Thumbnail of user janymaej
Kentucky
1 review
13 helpful votes
  • Send Message
August 31st, 2017

I don't read magazines. If I had know magazines had anything to do with the $100.00, I would NOT have wasted my time with the survey.

Thumbnail of user jonk319
Washington
1 review
1 helpful vote
  • Send Message
February 19th, 2022

Buying from an online store, Bizrate offered 4 free mags for 1 yr. Then wanted $2/mag & credit card info

Tip for consumers:
Don't fall for free stuff for taking Bizrate surveys unless you don't mind paying and giving credit card info.

Value
Quality
Thumbnail of user pariss26
Massachusetts
1 review
10 helpful votes
  • Send Message
August 18th, 2017

Don't take the survey. Bizrate will bill you without notification at full price. So much fun trying to get it off your charge.

Thumbnail of user kayleek8
Utah
3 reviews
27 helpful votes
  • Send Message
August 24th, 2021

I ordered product from Petsmart.com and got a pop-up message after placing my order asking if I would like to take a survey of how satisfied I was with my purchase through "bizrates" for a chance to win a "$100" gift card. SO here I am, my naive self, sitting here thinking they're talking about a $100 gift card to petsmart and all I have to do is take a survey - No.
I took the survey and they redirected me to a shoddy magazine site saying "Congratulations, You can pick up to 4 MAGAZINES of up to 100 dollar value for FREE!" so I was like dang it, okay fine, I'll take what I can get. I chose 4 that looked appealing to me... BUT THE SCAM DIDN'T BOTHER TO STOP THERE, FOLKS. After choosing my selected four magazines and clicking "continue" it CONTINUED to send me straight to BILLING. That's right, not even so much as a discount! And the total cost in Full of what the magazines actually cost was Not of $100 value, not even close but came to $20 value, so they couldn't even tell the truth from the get go. It was all lies. I doubt the survey even gets seen by the actual companies they say they're doing them for or matter in any way. It's all just a scamming waste of time.

Tip for consumers:
Do Not Use This Site

Service
Value
Quality
Thumbnail of user jw115
Alabama
1 review
13 helpful votes
  • Send Message
December 31st, 2015

I just completed a survey for 4 FREE magazines to find after completing the survey and selecting the magazines they REQUIRED me to PAY a SMALL FEE. WTF!

Thumbnail of user barbarae19
North Carolina
1 review
13 helpful votes
  • Send Message
March 1st, 2015

Last March I reviewed a product after purchasing it on the Bizrate form that popped up. They said that they would give $100 in free gifts, if I did. (Oh foolish me!) It turned out to be 4 magazines, which they said they would send free. All I had to do was pay $2.00 processing fee for each one. I, unfortunately, did that. Before the year was over, I received renewal requests. I informed them that I did not want to renew and to cancel them. I saw on my Amex bill that they had charged me $45 for O magazine and 32 and 32 and 37 for Simple, Dwell, and Cooking Light. I looked up my charge and found that the vendor was Time Subscriptions. I called the number and all I got was an automated message. The only options I had were to subscribe again or get a refund and get 2 free months. There was no option for a full refund of what I didn't even ask for. I finally found their website: TMESUB.com and called that number. The woman told me that I had no options to get a full refund. She said the same thing that the automated line did. I told her that she could either give me a full refund or else I would dispute the charges with Amex. She put me on hold and said that she could do all but O magazine, because the publisher had already cancelled that one and had prorated my subscription charges. I called Amex and disputed the charges. When I looked on the little strip that is on my magazines, it says they don't even expire until March 15 and it was February 27 when I called her. I just looked up the price of O magazine on Oprah's site today and it is 2 years for $25, not the $45 which this place charged me. It is a scam. Beware!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Bizrate makes comparison shopping easy with Product Reviews, Merchant Ratings, Deal Alerts & Coupons. Compare Prices & Read Reviews on Top Brands & Products in Home & Garden, Clothing & Accessories, Sports & Outdoors, Electronics & More!

Company Representative

Thumbnail of user sierram9
Sierra M.

How do I know I can trust these reviews about Bizrate?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Bizrate?