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The company has garnered a reputation for innovative products, appealing to customers seeking quality electronics. However, significant concerns have emerged regarding customer service practices, particularly related to security issues and the handling of sensitive information. Instances of unauthorized email access have raised alarms among users, leading to distrust and dissatisfaction. While some customers appreciate the product offerings, the negative feedback emphasizes the need for improved security measures and more responsive customer support. Overall, the company must address these critical issues to enhance its reputation and foster greater customer loyalty.
This summary is generated by AI, based on text from customer reviews
They hacked into my old email address - Got an email from... Me! My old email address, and the message went out to everyone of my contacts, of which include my mother, my boss, and son, etc. Advertising electronics $#*! with their web address and a hotlink that doens't work if you click anything other than Order Now.