Burger King

The Burger King in spring Hill Florida off of Anderson Snow road is the most worst Burger King I have ever been to they serve old food repeatedly they have you waiting 5 and 10 minutes in the Drive-Thru just to take your order saying they're updating computers and other things you asked him to remake your food because it was old and they give you another set of food that's just as old it's a horrible restaurant they need to be closed down they have a sorry staff that does not do their job and that's in spring Hill Florida off of Anderson Snow road

After reaching out to BK customer service over the course of the past month, and having those calls reciprocated with the assurance that the escalation will reach district or regional management who will reach out to help resolve the problem, we've yet to receive a call to the number left with them three separate times. There are other places that would like me to spend my money with them. That is what's going to happen. Taking personal time out to contact BK customer no service is a complete waste of time. It's no wonder BK restaurants are closing down at a rate of one every couple of months. BK was my go to however, I am of the notion that I alone am the only one that can provide the solution to the issue I've been attempting to get resolved. I have arrived at that solution. No more BK. That resolve will remove yet another source of cash flow from their bottom line. A little advice, "scrape em off"... you want to save your sanity, then just scrape em off like the charred remains of an over cooked burger on the grill!

Complaint:
Burger King store, 6300 Greenwood Road, Louisville, KY *******
Thursday, 02/02/23
10:00 a.m.

Worst drive through in Louisville, and that's quite a low bar to reach. They never give me a receipt, likely because they don't want me to take the survey. I don't know the name of the nasty person in the drive through (hence another reason they probably don't give me a receipt). But it's the young black girl in the mornings; she always seems like she is angry at the whole world. I know it's hard to get help in bottom-dwelling jobs these days, but you have to do better than this person.

Nobody in the drive through queue before me or behind me, but she barks out "pull around front." So I do. Then she gingerly strolls out the front door and just stares at me until I have to take the food from her grasp. I say thank you. And she says nothing and just gives her angry nasty look again.

Please take these people down the road to Chick-Fil-A and show them what customer service looks like. Hell, you could take this girl down to the other Burger King store a few miles away and teach her some things. It's pathetic.

925 North Frontage Road
Directions
BROWNSVILLE TX, *******
The customer service rep at the drive-through was extremely rude we didn't get the right food and the food we did get was absolutely horrible granted yes fast food but I have never had that experience at a Burger King

My partner and I just came through the Burger King by Tyrone Mall in St. Petersburg, Florida #83. Worst fast food experience we have ever had. It began first with no greeting at all…she said 'go ahead'. There was no welcome to Burger King, go ahead with your order when you are ready…it was just 'go ahead'. Gave the first order and she kept talking over my partner who was trying to give the order. Kept saying 'is that it' several times and not listening. We felt rushed and ended up not ordering everything we wanted to order. Came up to the window, again, no greeting. When the order was passed through, the person handing the bag over rolled her eyes, and pursed her lips and turned her head before the bag was taken by us and then she closed the window quickly. This made us feel like we were an imposition to them. I tried to go to the BK website but there was no survey code given on the receipt so no luck there as well. The problem was not with the order but with the rude service. Lasting impression, we have no desire to go back to that location.

I've eaten at this restaurant many times. Their employees are always very courteous. The dining area is kept very clean. Also, the coffee is delicious.
Thank you.

Visited Burger King on 8th Street in Rogers Arkansas on Tuesday Nov. 23rd 2021. Couldn't go in the dining room and eat even though the website said DINE IN. The guy at the window wasn't the friendliest. I asked for sauce and received 2 packets of catsup ( and there were two of us with fries) and there were NO straws given to us for our drinks! Service was lacking! I looked inside my bacon cheeseburger and the bacon was just thrown on the bun. I gave you 2 stars because the food tasted pretty good. SLOW DOWN and get things right!

At or about 8:30pm today, My son and I went to the drive thru at Burger King…the intersection of Greenway and Reems Rd, Surprize, Arizona

I made an order to include cheese tots. There were no response regarding the tots, only the other items I ordered; hence I re ordered. She shouted at me in a loud angry voice. Therefore I asked her why she shouted and told her she isn't nice. When I arrived at the window, she opened it and said, ‘I am the manager here, and I won't be serving you, because you said, I am not nice.'

I responded by saying, ‘that' the reason, I am the only one in the line. No one comes to this Burger King.'

I have never gone to a Burger King, where the service was so poor. It was my first time at this location, and the last.

This manager NEEDS customer service training, as she was also there quarreling for an extended period of time.

I am really disappointed in this person, who should be setting example for the employees, she supervises

I went to there 2687 MacArthur Rd Whitehall, Pennsylvania ******* at 1145 am on 9-19-23 location I placed a mobile order I went in, asked, for my order manager started yelling and degrading me because evidently they did not have my order even though I showed them receipt she stated there's nothing that she can do as she continues to yell at me started walking away, and I asked for her name she told me none of my damn business as she laughed in front of customers and employees. I took a picture of her and she hid so I couldn't take anymore.

Don't eat out of burger kings in Union County South Carolina a manager serve me food out of the trashcan employees confirmed it and now I try to hide the video that was already told to us by another supervisor that she seen

I usually order online but the app wasn't working so decided to call the order in. The person that answered the phone was rude and said they never take online orders which was strange to me as we've ordered over the phone at other locations in the past. So we decided to drive to the Burger King, we have a BoxTruck which is to tall to go through the drive thru so parked close as we could and tried to order but they rudely said since we weren't going to drive thru the drive thru that they wouldn't take the order. I instructed them that the Box Truck was to tall for the drive thru and that it would tear down their awning. They didn't care though, If I wouldn't drive thru it then they wouldn't take the order. What the heck man. Anyways except for this location ( 2723 N Broadway, Pittsburg, KS *******) I have always been satisfied with Burger King. This one in Pittsburg Ks though. I rate an F- due to the rude attitudes and refusal to take my order.

I know I said a lot of companies are bad and even the worst but this is just even worst than all of them. There was once a Video made by Burger King showing how they don't use chemicals in their burgers but that video was fking disgusting. It showed the burger molding over time like you can't tell me that the video isn't disgusting. I'm not going to show the video because it is really, and I mean REALLY disgusting. Go watch it for yourself. The Meat in the burgers are high in sodium and fat. Nothing new on the Breakfast menu has come out. The customers also like being $#*!ed. One time in New Mexico, Staff had to call the cops just because a customer complained about their onions. Burger King also works with a Brazilian company that Grazes Cattle on protected forests. The employees don't even care about cleaning and they need to be fired. The employees also don't like giving refunds and the only reason I can think why they do this is for money but they can do a lot of other things than to work at a crappy job like Burger King or McDonalds.

Burger King offers some very interesting prospects for a fast food website. They offer delivery in certain areas of certain states VA, MD, FL, NY, TX, CA, CO, NV and IL. I live in NV but just outside of the deliverable area. They have a cool offer if you use their delivery service. They have a loyalty program in which you can get your Whopper, TenderGrill, Tendercrisp, Premium fish or Original Chicken sandwich on every fourth order for free. This site is useful if you are away from home in a hotel or student dorm. Couldn't find a calorie counter on the site.

This Burger King 6950 park boulevard in Pinellas Park Florida is competing to be the worst Burger King throughout Florida and they are winning
The store is dirty, understaffed, improperly trained with management that doesnt have a clue
Over 8 calls to customer service who was attentive. Asked for and was repeatedly promised a call back from regional/district management. Not surprisingly there have been no return calls.
Went back and another manager said regional and district managers always refuse to call customers and it falls to the store.

This is a store in disarray and floundering and should be shut down

Will avoid this BK like COVID
Just bad, really bad