Burger King

I went to this store and it was very clean and neatly organized. The bathrooms were very nice and clean. I was amazed when I walked into this Burger King store #*******. The best store I've ever walked into great employees

When I got my food at the drive through in Covington she handed me my food but cuts an attitude at me when I asked her nicely were is my drink and she replied with a smart $#*! attitude saying you said you did and I told her no you didn't so she handed my drink. Now I never complained rude service before but I know this I will never come back to burger king in Covington.

Burger King franchises in Fort Smith have horrible service and apparently the help cannot hear. How hard is it to get a basic order correct. No mayo means no mayo but for some reason they cannot get this correct. Personally I don't understand how you can justify more mayo than meat and call it decent food. Cannot add a proof of purchase it was not provided.

Went 2 BK on 11/30@ 7:12pm went through the drive through they messed up on the entire order did not put nothing on the bacon king combo the whopper was to b w/o cheese well they put cheese on it the chicken nuggets were ice cold this was a waist of 40 dollars because no one at
They need to get people in their that understand the English language

Alow ro take order. Had to repeat at the windows. Did bot have mayo packs on request. Staff very unfriendly and not helpful

Very poor service
Most staff don't speak good English and do not understand what's being said by the customer!
The manager, was very rude and talked in a child like manner, when I asked to speak to the manager!
He as very rude
I asked for 2 # 2's
He asked me if I wanted a # 1
I stated no
He asked me again
We used to be good customers of that location, but won't be going back!
There customer service, sucks

I went to the BK in central falls in lonsdale Ave. Worst service ever! Forgot to add something I ordered than had attitude when I went back around the drive through to ask for it. They ask do you have a receipt. Yes Ibhace the receipt! I just came through the drive through. Gives me the burger and it's wrong! Never going back there again! Only got 1 star because I had to put one to post my review!

Me and my wife stopped through the druve through to grab lunch. We order a whopper, double whopper, medium onion ring and medium chocolate shake. Not only was the food cold and disgusting, but it cost $22.00 dollars. This is the last time that will every take my business here. Totally disgusting!

After going to Burger king for 50 years or more we can no longer afford them. A breakfast that we use to get for $7.00 or $8.00 2 or three times a week is now $12.00 or $14.00. For folks on a fixed income that is out of our budget.

I dont usually write bad reviews, but this establishment is just the worst. The employees are rude and they make you feel like an inconvenience. This is not based on only one visit, this is numerous visits over the past 6 months. I will from now on drive the 7 miles out of my way to go to a Burger King that wants my business.

And not only was each one wrong but I was to home which is to far to go go back and have them correct it. Really how the hell do they stay in business? I will never give them another chance to get a dime from me. I will also discourage anyone from going there. I ordered 2 chi king spicy, whopper with cheese and I received not one correct item. Well this shows us where the minds of management really is. It's screw customer happiness and just give us the money.

If you order food online via the website or via the app for delivery, do so at your own risk. BK customer service is only reachable via email so do not expect any real time support when your food doesn't arrive or things are missing.
Secondly there are no refunds. You will be offered a partial credit (not even the full value) of the food you did not get.
Today I was offered a $10 coupon in place of $38.58 worth of missing burgers (before fees and taxes). Yes you are reading that correctly a $10 coupon for food that including fees came to over $40.

In the past they have done similar with smaller mistakes, offering back less than the cost of the food+fees.

I have reported this to the FTC and suggest other customers do similar if you have experienced the same. Their online delivery service is fraudulent.

Had ordered 3 whopper with cheese extra lettuce and 3 large fry. They didn't put cheese or extra lettuce and when I tried say something about it the guy whom made the food started using profanity at me the shift Mgr standing right there when I say something to him he ask my why am I making a big deal of it. So I left, didn't receive what I paid for. I contact customer service about it all they do is apologize offer me a $5 coupon for my next visit and tell me there isn't anything else they can do about it. I will never return. They just stealing from people and getting away with it. Yes not receiving what you pay for is theft.

I recently visited Burger King located at 3470 so. Redwood Rd. S. L. C., UT. I stopped in for a Rodeo Burger. My experience was so impressive I'm taking time to express how friendly, outgoing and engaging the manager acted toward me.
Cynthia is a great asset. I'll come back.