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Blinds 2Go Reviews Summary
The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
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Very impressed with the quality of the blinds, the sizing is spot on (my blinds were ordered to be installed inside the recess and the company deduct 10mm from the recess width to allow for imperfect recesses and it's the perfect amount. The blinds are as easy to install as they could be, the front panel is a bit fiddly to clip in on longer blinds but that's really no big problem. I've so far hung 4 out of the 7 I ordered and the result is just stunning, they look as good as, if not better, than the promo pictures. Extremely happy with them.
Faultless service here and a great choice of quality fabrics and prints. Would definitely buy again and recommend.
This is a first order with Blinds to go, however it wont be the last. I rang to ask about the colour of the blind I chose to be sent an array of samples.
The person I talked to was very informative and dealt with my inquire with confidence.
My blind arrived and it looks just perfect. Excellent quality and exact to the sample.
Thank you Blinds to go, I would recommend you to all.
I love my new blind, just what I wanted. Quick delivery and well packaged.
Will definitely buy from you again.
Very useful blinds - for bi folding doors. No drilling of screws just place into the rubber and what a fabolous job they do. My kitchen is cooler than ever before.
Items ordered arrived on time, very good customer service. Would deffinately use Blinds2go again or recomend them to a friend.
Great quality blinds, easy to fit, good clear instructions. I would totally recommend blinds2go, love them.
Stunning roman blind, beautiful finish to our master bedroom. Measurements absolutely perfect and easy to install
Lovely quality blinds arrived in a matter of days. 3 blinds ordered kept informed of there progress and they even arrived before expected date.
This is my 2nd blind also I have had curtains made great value and material as expected, faultless my first port of call for blinds and curtains
The blinds were precisely as ordered, and of good quality.
They were delivered promptly in accordance with the advice we had received.
I would not hesitate to buy from Blinds2go again.
I ordered 2 blinds, both fit my windows perfectly, the colours were exactly as expected, great quality and well made, delivery was really good too and items were well packaged, i definately recommend :)
Needed blinds for large windows, blinds to go were very reasonably priced, using their easy to used website ordered 3 made to measure blinds, they kept me up to date on the process of my order, deliver on time and easy to put up. Need more blinds when I have spare cash and will definitely be using blinds to go again.
They sent me wrong size blinds. When I asked them to send correct size (just replacement for the wrong ones). They requested I send pictures showing how short the length is next to " metal tape measure in the same shot" and take further pictures showing the measures. Now I have to go out and buy a metal tape measure and take the entire blind out to take pictures of the issue and the label. Rather than providing a good customer service, the company wants you to go through a lot of hops probably hoping you don't bother them. Very disappointed won't be ordering again.
Were really pleased with our blinds.
Good website and measuring instructions. Great price.
Our blinds came quickly and the website was good for instructions on how to put up. They look great.
Great web site and great service. Very pleased with blinds and easy to install. Delivered on time too
My blinds arrived promptly and fitted perfectly. Extremely happy with the service and will be ordering from blind 2 go again.
Great website, very good updates on order, delivered on time and as stated - very impressed and blind is lovely. Just about to place an order for another - would definitely recommend.
Would not hesitate to use this Company again it does exactly as it says. More than happy with my goods.
Great service from ordering to delivery - will use again. The blinds are great and really good quality as well as being easy to put up.
From the business
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members