Blinds 2Go

DO USE THIS COMPANY - As what will arrive will not be made to the measurements you requested.

I ordered a blind to be 140cm in width and what arrived was 138cm. Coupled with this the chain mechanism to use the blind was so short I could not reach it. I emailed them immediatley with a photo of the problems.

Today i have telephoned them to advise that the blind is not wide enough and i cannot operate the blind due to the short chain. I was effectively called a liar and asked to send further photos of the blind.

The resolution offered -

CHAIN - they will send me a longer chain (fabulous but who is going to take appart the blind unit and add the longer chain?)

BLIND - after i have sent further photos and provide evidence that i am not lying about the width being 138 they will order a new blind for me which will take another 10+ days to arrive. BUT - if the blind is around 139 they are not going to replace it.

IF I ORDER A 140CM BLIND I EXPECT TO RECEIVE A 140CM BLIND OR WHAT IS THE POINT OF OFFERING A MADE TO MEASURE SERVICE?

In the meantime, the old blind has been taken down so i am left with nothing on the window.

Very poor service and would not recommeNd.