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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    659
  • Quality
    2242

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Positive reviews (last 12 months): 94.5%
Positive
1,626
Neutral
41
Negative
53
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126,543 reviews

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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,567)

Rating

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user andrews3709
Pennsylvania
1 review
0 helpful votes
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November 1st, 2024
Verified purchase
• Updated review

Got what I needed at a good price and shipped fast. Didn't expect to receive as soon as I did. Originally stated would ship 4-6 weeks from order date but received 2 weeks after ordering.

Quality

Date of experience: October 22, 2024

Couldn't exactly find everything I was looking for...
September 14th, 2024
Verified site experience
• Previous review

Couldn't exactly find everything I was looking for but pleased so far.

Date of experience: September 4, 2024

Thumbnail of user anthonyt1617
Rhode Island
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Your Blinds.com site is comfortable and easy to navigate.
Excellent selections and choices of fabric designs.
Once I made my selection, your system made it very simple to order, purchase and track my shipments.
Great job, I will be back when I need to shop for door and window dressings.
Thank you

Quality

Date of experience: October 7, 2024

Thumbnail of user marilynm1423
Florida
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

We are repeat customers. Blind.com has the best variety and quality at the best prices. Shipping is fast and the blinds were easy to install.

Quality

Date of experience: November 25, 2024

Thumbnail of user sandrak2878
New York
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

HAD A QUESTION ABOUT HOW THE BLINDS DO IN FLORIDA WITH THE SUNLIGHT. THE SERVICE AGENT ASSURED ME THAT THEY WOULD HOLD UP FINE WITHOUT WARPPING.

Quality

Date of experience: January 3, 2025

Thumbnail of user traverw
Michigan
2 reviews
0 helpful votes
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October 21st, 2024
Verified purchase

Easy and thorough process. Measured as instructed. Delivered as promised. Good product and good fit. Easy installation.
1" mini blinds.

Quality

Date of experience: November 26, 2024

Thumbnail of user toddm1762
Ohio
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

I wanted to try a different set of blinds and saw the wooden ones on sale. The look GREAT! I will continue to order from Blinds.com

Quality

Date of experience: November 20, 2024

Thumbnail of user kellyl1677
North Carolina
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Easy to use web site. Good quality product. Flexible hardware design made hanging easy. The motor is quiet and the fabric blocks the light vey well.

Quality

Date of experience: November 25, 2024

Thumbnail of user kevinw978
Alaska
2 reviews
4 helpful votes
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December 3rd, 2024
Verified purchase
• Updated review

Super easy process on the website. It fits the windows perfectly and they look amazing! The installation was simple and they perform well.

Quality

Date of experience: November 23, 2024

Super easy process
October 16th, 2024
Verified site experience
• Previous review

Date of experience: October 6, 2024

Easy to complete
April 24th, 2024
Verified site experience
• Previous review

Date of experience: April 14, 2024

Thumbnail of user garyr1765
Montana
1 review
0 helpful votes
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November 25th, 2024
Verified purchase
• Updated review

Great website. Measuring is explained in detail as results are accurate. Color swatches are very good and help in making an educated decision.

Quality

Date of experience: November 15, 2024

Good navigation, great discount
October 10th, 2024
Verified site experience
• Previous review

Date of experience: September 30, 2024

Thumbnail of user thomasm7782
Texas
1 review
0 helpful votes
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November 21st, 2024
Verified purchase

I have ordered several times for three houses I have owned. Every order from Blinds.com have arrived with the correct measurements I requested.

Quality

Date of experience: November 22, 2024

Thumbnail of user arthurs567
Illinois
2 reviews
0 helpful votes
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December 7th, 2024
Verified purchase
• Updated review

Easy to order and good quality! Shopping was good too! Will but more from this site!
Easy peasy and lovely products.
Arthur

Quality

Date of experience: November 27, 2024

Ordering process is not intuitive
October 21st, 2024
Verified site experience
• Previous review

Date of experience: October 10, 2024

So far, so good buy I haven't received the zebra blinds...
February 19th, 2024
Verified site experience
• Previous review

So far, so good buy I haven't received the zebra blinds yet!

Date of experience: February 19, 2024

Thumbnail of user kennethm2145
Canada
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Short, Sweet, and to the point. Easy Peazy. Took 10 minutes to install the pair of blinds. Great product. Worth the effort.

Quality

Date of experience: November 27, 2024

Thumbnail of user peterp1970
Texas
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

First time ordering. Went with basic rather than designer ones. I went with the basic because I couldn't notice that much difference on line. At this time I haven't put them up yet because it is a new construction and it isn't finished yet. But I know several people who order from here and everyone recommend this site and are very pleased with their purchase.

Quality

Date of experience: October 6, 2024

Thumbnail of user amandam3359
Washington
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I had a couple of questions that were answered quickly and thoroughly. I always have a great experience with Blinds.com and that's why I'm a repeat customer and have recommended them to anyone looking for window coverings.

Service
Quality

Date of experience: October 6, 2024

Thumbnail of user josea1924
New York
2 reviews
0 helpful votes
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November 20th, 2024
Verified purchase

Easy peasy to do
Shopping and shopping was a breeze and perfect for the windows in our townhome villa thank you so much for a wonderful experience

Quality

Date of experience: November 30, 2024

Thumbnail of user virginiak1498
Colorado
1 review
0 helpful votes
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November 30th, 2024
Verified purchase

Good products; excellent site; great prices; love shipping free, quick service. Ordered many blinds before, and always satisfied.

Quality

Date of experience: November 20, 2024

Thumbnail of user suek604
Illinois
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Really easy to navigate and purchase the right product in an easy to measure guide system. When I made a mistake ordering the wrong measurement for my picture windows, I was able to replace them for the right measurement with no problem and no additional charge. They didn't even want the first order returned. Very satisfied with the entire process! Have already recommended this company to friends.

Service
Quality

Date of experience: September 30, 2024

Thumbnail of user elenat149
Alaska
1 review
0 helpful votes
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November 27th, 2024
Verified purchase
• Updated review

Very easy to select and get estimated cost
Received ahead of schedule. Packaged very well. Easy to install. Great value and look fantastic.

Quality

Date of experience: November 17, 2024

Very easy to select and get estimated cost
October 13th, 2024
Verified site experience
• Previous review

Date of experience: October 3, 2024

Thumbnail of user shawnw776
California
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Nice blinds, like the material & function. Only complaint is the bottom of the shade doesn't have a nice finish on it - because the shade is semi-transparent you can see the weight and it doesn't have a nice aesthetic, makes it look unfinished. Otherwise they are great.

Quality

Date of experience: October 6, 2024

Thumbnail of user thomasf3418
California
1 review
0 helpful votes
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November 26th, 2024
Verified purchase

Fast and easy price was good and the whole experience was very smooth. We have many more windows and I will be passing on the experience to them.

Quality

Date of experience: November 16, 2024

Thumbnail of user miked4299
California
2 reviews
0 helpful votes
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November 23rd, 2024
Verified purchase

As usual, excellent selection and great prices!...

Quality

Date of experience: December 31, 2024

Thumbnail of user maryf3513
Wisconsin
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

The blinds arrived promptly, well-packaged, and were easy to install. They fit perfectly and have changed the character of the entire room, which has a cleaner look to it. They are easy to install, and I love the fact that I can now direct the sunshine in a south-facing room so well. The cordless move up and down easily and hold their position. We are very happy with this purchase and can recommend the company and its products.

Quality

Date of experience: October 2, 2024

Thumbnail of user alanl859
New York
2 reviews
0 helpful votes
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October 8th, 2024
Verified purchase
• Updated review

We have purchased shutters for our home on 4 separate occasions and now have all our downstairs windows done. Even though we did have one ordering issue with one of the orders and were a little put off by the insensitivity of the customer service rep I spoke with, and another (our first order) that came with a few damaged parts, our overall experience has been good and the shutters are beautiful. We would buy again and recommend.

One of my orders appeared to not go in, so I processed the order again, but upon review of the status, there were 2 of the same orders charged to my credit card. I called Customer Service and the rep told me to just do nothing, insisting that one of the orders would simply "drop off". I stated that I didn't feel comfortable just waiting to see if it would "drop off" but she did not seem empathetic. I have had other situations in the past with other vendors where I was charged twice and it was not always so easy to correct or reverse. Eventually, she told me that if one did not drop off, I could call back and they would address it. All I wanted was some reassurance that they had a process to correct it if it did not go as she predicted. The extra charge did eventually reverse, but because of previous experiences (albeit with other vendors) where it didn't go as she insisted, it was her "smug" attitude that I did not appreciate.

Service
Quality

Date of experience: September 28, 2024

I am a repeat buyer and never had a problem with previous...
August 24th, 2024
Verified site experience
• Previous review

I am a repeat buyer and never had a problem with previous orders, but this time it was charged to my PayPal acct (I received a confirmation email), but no order number. I had to send the order in again, but now have 2 charges for the same order on my PayPal. I was told by Amber of Customer Service that the 1st charge should drop off in 3-4 days, but that is not reassuring for the 3-4 days, esp if it does not occur.

Date of experience: August 14, 2024

Not quite seamless, but OK
May 7th, 2024
Verified site experience
• Previous review

Date of experience: April 24, 2024

Not received any products yet, but ordering process...
January 28th, 2024
Verified site experience
• Previous review

Not received any products yet, but ordering process seems fine. Pricing before sales discount is a little confusing.

Date of experience: January 28, 2024

Generally good except no place to indicate the depth...
January 22nd, 2024
Verified site experience
• Previous review

Generally good except no place to indicate the depth of a protruding sill (2 panels are the same, 1.5 inches, but the big window is only 1.0 inches)

Date of experience: January 22, 2024

Thumbnail of user christyl226
Texas
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase
• Updated review

The site is very easy to use, and the quality of the fabric blind is great. I have bought blinds from blinds.com for every house I have bought. I love there products and the price.

Quality

Date of experience: October 24, 2024

It was easy to shop at the site
September 6th, 2024
Verified site experience
• Previous review

Date of experience: August 27, 2024

It is a very
November 7th, 2022
Verified site experience
• Previous review

Date of experience: November 7, 2022

Thumbnail of user jasonl2178
Virginia
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Well designed layout. Very intuitive & made ordering extremely easy.
The updates & follow thru were top notch. The agent I spoke w/ who confirmed my order was exactly what I would hope for from customer service. No foreign country/lost in translation waste of time.

Quality

Date of experience: September 25, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Typically does not respond to reviews

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