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    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,565 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    659
  • Quality
    2240

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Positive reviews (last 12 months): 94.5%
Positive
1,625
Neutral
41
Negative
54
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126,538 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,565)

Rating

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user ginap247
New Jersey
3 reviews
0 helpful votes
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October 7th, 2024
Verified purchase

I like the color and look of te blind and the blackout feature, however, i do not like the clear wand. It is too high and would prefer it to be the same color of the blind. Also, it is a bit hard to turn to open and close the blinds

Quality

Date of experience: September 27, 2024

Thumbnail of user gilbertr237
New York
1 review
0 helpful votes
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November 19th, 2024
Verified purchase
• Updated review

Effiient ordering system very satisfied by product and service.The blinds were delivered very quickly and were easy to install.

Quality

Date of experience: November 9, 2024

Efficient ordering system
October 1st, 2024
Verified site experience
• Previous review

Date of experience: September 21, 2024

Thumbnail of user janicel958
Tennessee
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

The ordering process was painless! We bought our bamboo shades to hang on our screened porch. They look beautiful and still allow for air to flow through. Absolutely love them.

Quality

Date of experience: October 5, 2024

Thumbnail of user nulln18185
Oregon
2 reviews
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

Very, very easy! There are a lot of options but the website guides you through them logically. I have 7 of these in my house and I'm totally happy with all of them!

Date of experience: October 9, 2024

Very, very easy!
September 4th, 2024
Verified site experience
• Previous review

Date of experience: August 25, 2024

So very easy!
November 25th, 2023
Verified site experience
• Previous review

So very easy! Thanks!

Date of experience: November 25, 2023

Super simple, took me all of 10 minutes to measure...
October 3rd, 2022
Verified site experience
• Previous review

Super simple, took me all of 10 minutes to measure and order!

Date of experience: October 3, 2022

Super easy, so simple to order
October 3rd, 2022
Verified site experience
• Previous review

Super easy, so simple to order. No need to follow up. This is our 11th shade with you guys. Very happy with your product!

Date of experience: October 3, 2022

Thumbnail of user saras2039
Maine
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Purchased shades for our entire house, returning 4+ years for additional window. We were please the first time and hope we'll be satisfied again.
Initial impression is good. Easy to install. Easy to use.

Quality

Date of experience: September 17, 2024

Thumbnail of user jeralds58
Georgia
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase
• Updated review

The worst thing about an order like this one was that I could not tell what color blinds I was ordering base on the picture I saw on-line. Total surprise when it arrived. Definitely would not have ordered the color that was sent.But, not a big problem because it was a neutral color and matched my decor.

Quality

Date of experience: September 23, 2024

Easy to order
August 16th, 2024
Verified site experience
• Previous review

Easy to order. Only complaint is that the color of the blinds does not show uo very well. Need new and better photos.

Date of experience: August 6, 2024

Thumbnail of user annb2141
California
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

I have purchased many blinds from blinds.com and love them all. If there is any issue at all, I don't hesitate to call and am very happy with the way they handle the problem for me. 👍👍👍

Service
Quality

Date of experience: October 5, 2024

Thumbnail of user dorothys1228
California
1 review
0 helpful votes
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October 25th, 2024
Verified purchase
• Updated review

It's a good company. The vision blinds were nicely packaged and delivered quickly.

Couldn't find a photo of pecan color. When I previewed the blind colors, ash and pecan were depicted the same.

Quality

Date of experience: October 15, 2024

Couldn't find a photo of pecan color
September 10th, 2024
Verified site experience
• Previous review

Couldn't find a photo of pecan color. When I previewed the blind, ash and pecan were depicted the same.

Date of experience: August 31, 2024

Easy efficient website
April 11th, 2023
Verified site experience
• Previous review

Date of experience: April 11, 2023

Thumbnail of user marciao126
Illinois
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Great deal and I'm really excited about having my new blinds installed! They fit and were installed perfectly! There was the biggest selection of colors, too.

Quality

Date of experience: October 3, 2024

Thumbnail of user stanb248
Minnesota
1 review
0 helpful votes
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October 1st, 2024
Verified purchase
• Updated review

This is the second blind I ordered as the first blind had a few different places where the blind pleats do not lay flat. You can see an empty black space when pulled down. The very same outcome with this second blind I got. The blind does not lay flat in two different spots. VERY frustrating.

The first gal I chatted with in customer service never got back to me as she said she would. I called again & talked to another gal. This gal was helpful. She apologized and had another blind sent out to me - free of charge. I received the second blind but it has the very same issue. Pleats do not lay flat.
Not sure what to do now. Perhaps, just live with the defective blind? But they are not cheap!!

Service
Quality

Date of experience: September 21, 2024

I called with a few questions on this Sunday afternoon;...
August 7th, 2024
Verified site experience
• Previous review

I called with a few questions on this Sunday afternoon; about 1:10 PM.
The two guys I talked with were very friendly and helpful.
The first guy transferred me to the design center as he did not have access to the sample of colors. Both guys were the BEST!

Date of experience: July 28, 2024

Thumbnail of user brentv88
Virginia
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Jared was a huge help. Extremely friendly, knowledgeable, and professional. Great experience. Excellent customer service throughout. Highly recommend to use their free design services. Jared gave me advice that made my blind project successful.

Service
Quality

Date of experience: September 11, 2024

Thumbnail of user quintinb39
North Carolina
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Very easy to order. Website was very informative. Blinds arrived quickly and fit perfectly. I will definitely order more blinds. They have the best pricing around.

Quality

Date of experience: October 6, 2024

Thumbnail of user justins1893
Oklahoma
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Easy to understand measuring and install instructions. Our only complaint this time around is the last custom blind had a lever in the MIDDLE of the blind rather than on the left/right like a typical blind. Fortunately it wasn't for a window that opens but we didn't realize that before ordering it and it was the only blind that met the sizing spec we needed. All of that aside, I would definitely recommend Blinds.com and we'll continue to order from them going forward.

Quality

Date of experience: September 16, 2024

Thumbnail of user maryannr164
Massachusetts
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

My #1 place to shop. I am a return customer:)
Wonderful selection and also easy to use as far as picking specifications. Love the diagrams for measuring.

Quality

Date of experience: September 29, 2024

Thumbnail of user mariar3390
Washington
1 review
0 helpful votes
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October 10th, 2024
Verified purchase
• Updated review

We had great experience with Blind.com for all blinds we need in our home. From cellular to outdoor - excellent quality, fast delivery, easy to install.

Quality

Date of experience: September 30, 2024

Excellent quality, good price
July 6th, 2024
Verified site experience
• Previous review

Date of experience: June 26, 2024

Thumbnail of user williama2740
Missouri
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Helpful in early consulting and recommending (Jerri Clay) that made our selection easy. The products were easy to order, received on time, easy to install, and fit perfectly!

Quality

Date of experience: October 9, 2024

Thumbnail of user hollyl508
Maryland
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Working with your company was very easy, and everyone was very helpful. When the blind was installed, it just took minutes! Very impressed with the installer and the service he provided.

Quality

Date of experience: October 7, 2024

Thumbnail of user henryw700
California
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Fairly easy - but I still had problems with measurements. One of the tilt mechanisms was bent - too much trouble to return - I guess I will just live with it.

Quality

Date of experience: September 30, 2024

Thumbnail of user roberta4594
Oregon
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The larger 2" metal blind blades do not stay parallel as I turn the wand. They twist. It's a mess. I called customer service a month ago & they have never responded.

Service
Quality

Date of experience: October 1, 2024

Thumbnail of user stevphenb
California
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

It was simple and easy to install. Work perfectly, fit perfectly no issues would order again. Very satisfied with the ordering process as well. Don't hesitate to buy.

Quality

Date of experience: September 26, 2024

Thumbnail of user laurah2824
Texas
1 review
0 helpful votes
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November 4th, 2024
Verified purchase
• Updated review

Repeat customer. No hassle. Easy navigation through ordering. Delivered faster than promised. Adds nice look to bedrooms.

Quality

Date of experience: October 25, 2024

Website with precise instructions are easy and precise
September 12th, 2024
Verified site experience
• Previous review

Website with precise instructions are easy and precise. I'm a repeat customer. Quality and price are excellent. My one disappointment is that the width options are not narrower.

Date of experience: September 2, 2024

Soooo easy to measure, customize and order
June 8th, 2024
Verified site experience
• Previous review

Soooo easy to measure, customize and order. The order page walks you through each step. Great Sale!

Date of experience: May 29, 2024

Easy step by step instructions
March 12th, 2023
Verified site experience
• Previous review

Easy step by step instructions. Opportunity to return if not satisfied with fit.

Date of experience: March 12, 2023

Thumbnail of user garyw908
California
2 reviews
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

This "order" was actually a remake because the first blind we received was defective - wouldn't operate at all! Then after submitting a video demonstrating that the blind did not work, it still took several weeks to get the replacement. Not exactly the definition of quality control or good customer service.

See above.

Service
Quality

Date of experience: September 12, 2024

Easy to make choices and get just the configuration...
August 4th, 2024
Verified site experience
• Previous review

Easy to make choices and get just the configuration you want!

Date of experience: July 25, 2024

Thumbnail of user melissas3585
New York
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Blinds.com made it easy to select blinds for my home and made it a very simple process, I need blinds for 3 years and did t have the time to measure, order and find someone to install the blinds. Blinds.com arranged it all for $199!

Quality

Date of experience: September 17, 2024

Thumbnail of user lindam6622
Utah
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Very easy to find what I needed, and the ordering process was very smooth. I'm glad we can have our windows professionally measured and the blinds installed for us. The blinds are very nice, and I like that they're cordless. My only complaint is that they smelled very strong out of the box, and it's taken a couple of weeks to get the smell out enough that I don't have an allergic reaction to them.

Quality

Date of experience: September 11, 2024

Thumbnail of user stevenc3084
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great site, good instructions...easy!
We found our blinds to be of great quality and a super value compared to a local supplier.
We look forward to ordering more blinds through blinds.com!

Quality

Date of experience: October 4, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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