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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,564 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    659
  • Quality
    2239

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Positive reviews (last 12 months): 94.5%
Positive
1,624
Neutral
41
Negative
54
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126,539 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,564)

Rating

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user lorrainer368
California
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Repeat customer coming back for more! Quick and easy ordering. Shipped in a timely manner. Great quality products. Perfect fit once again!

Quality

Date of experience: September 30, 2024

Thumbnail of user mordecaim
California
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Your Instructions were helpful and clear. However, I did have some issues in maneuvering the blinds up and down to begin with. Also, 1/16 drill bit did not accommodate the screws included, though I was installing the hangers into wood. I had to go up to 3/16 to accompilsh that
Your prices do appear to be very fair.

Quality

Date of experience: August 25, 2024

This was well designed
December 14th, 2022
Verified site experience
• Previous review

This was well designed. It would have been 5 stars if I had seen a way to apply a change to the entire order without having to edit every single order.

Date of experience: December 14, 2022

Thumbnail of user mandayams
California
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Well constructed web site, easy to customize blinds, also thanks to Al Hopkins for great design help on phone! We're very happy with the blinds, especially the ease o use and automation feature

Date of experience: September 2, 2024

Thumbnail of user carterl88
Pennsylvania
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Quick and easy to follow instructions. Intuitive check out process with no unnecessary extra steps. Blinds were exactly as described and fit perfectly.

Quality

Date of experience: September 1, 2024

Thumbnail of user larryp1128
Texas
1 review
0 helpful votes
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October 4th, 2024
Verified purchase
• Updated review

Easy site to use. Blinds are well made. But I hate surveys and I'll never one of these again because I have to use at least 100 words.

Service
Quality

Date of experience: September 24, 2024

Easy to order, exactly what I ordered, easy to install
February 22nd, 2024
Verified purchase
• Previous review

All good so far. Just what I ordered and easy to install. It was easy to order also. They run smooth and look great.

Quality

Date of experience: February 22, 2024

Thumbnail of user coreym455
Illinois
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

They arrived in a timely manner. Fit was perfect. Full sunlight blocking works well. They are a good value for what they cost.

Quality

Date of experience: September 28, 2024

Thumbnail of user fm140
California
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Charlene Dike was most helpful. I was concerned about the ease of operating the blind, due to its size. She helped me with color choice, and assured me it would be easy to operate. It was! She was great!

Quality

Date of experience: August 22, 2024

Thumbnail of user evelyna248
Florida
2 reviews
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

GREAT QUALITY AND VARIETIES OF BLINDS TO CHOOSE. I LOVE THE SHEER VERTICAL BLIND. IM VERY HAPPY WITH PURCHASE, HIGH QUALITY AND BEAUTIFUL. THANK YOU

Quality

Date of experience: October 9, 2024

SIMPLE AND GREAT VARIETY
August 31st, 2024
Verified site experience
• Previous review

Date of experience: August 21, 2024

Thumbnail of user quinnm108
California
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Fit perfectly. Exactly what we envisioned. Ordering was super simple. Measured twice and received exactly what was needed.

Quality

Date of experience: September 29, 2024

Thumbnail of user terryb1938
Pennsylvania
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Blinds were a lot nicer than we even expected. The measuring and ordering was easy. Product came packaged well and undamaged also we received it earlier than expected. Easy to install and they look wonderful. Will be ordering more. Very satisfied.

Quality

Date of experience: August 19, 2024

Thumbnail of user alisaw25
Kentucky
2 reviews
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

Pretty easy and good directions on dimensions for ordering. Once I get them up I will submit photos. They look like they will look fabulous once they are up.

Quality

Date of experience: September 11, 2024

Easy to manage order and glad you added the button...
May 23rd, 2024
Verified site experience
• Previous review

Easy to manage order and glad you added the button to add another, I didn't think that was there last time I ordered. Made it easier to order the same one in a different size.

Date of experience: May 13, 2024

Ease of reviewing multiple products, lots of pricing...
March 15th, 2023
Verified site experience
• Previous review

Ease of reviewing multiple products, lots of pricing options

Date of experience: March 15, 2023

Will be interested to see if the color looks correct
December 20th, 2022
Verified site experience
• Previous review

Will be interested to see if the color looks correct. I had ordered a sample and it was not close to sample on site.

Date of experience: December 20, 2022

Thumbnail of user debrar1307
Mississippi
1 review
0 helpful votes
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August 26th, 2024

I ordered 2 sets of blinds at a cost of $701.09. They arrived mis made, cordless lift did not work. I reordered. They notified me today that order was canceled. I have been dealing with this since May 29,2024. Now they don't answer the phone nor do they call you back. I will be notifying the Better Business Bureau!

Tip for consumers:
They advertise that they will correct any mistakes,but canceled the order that was supposed to correct the problems. I feel ripped off! $701.09 is a lot of money for mis made blinds!

Service
Value
Shipping
Returns
Quality

Date of experience: August 16, 2024

Thumbnail of user heatherb2460
Florida
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Always impressed with the quality of the blinds I order. They look perfect and I am very happy with my purchase! Buying them on sale is just a bonus!

Quality

Date of experience: September 22, 2024

Thumbnail of user daler514
Indiana
2 reviews
0 helpful votes
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August 31st, 2024
Verified purchase

Your website was easy to use. Your reviews were great. You were recommended by my daughter who was very satisfied. The delivery of the blinds were in a timely manner and the communication of the company was awesome. I love the blinds. They look great in our family room.

Quality

Date of experience: August 21, 2024

Thumbnail of user inak21
Oregon
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Love these blinds. I'll be buying more. Great quality and sale price! No need to search for good quality blinds! Win -Win!

Quality

Date of experience: September 27, 2024

Thumbnail of user cameronb420
New York
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I love your site. Super easy to use. I spoke with Justyn Booth on the phone and he was stellar. Explained everything super clear for me, very patient, really made it a custom experience and I knew I had to go with Blinds.com.

Quality

Date of experience: August 20, 2024

Thumbnail of user patricea58
Virginia
1 review
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

Noa was very helpful! I had installation and measurements done and the technician cancelled one order. Now the order was delivered in two shipments after Noe confirmed it would work.

Service
Quality

Date of experience: September 10, 2024

Noa was very helpful!
August 3rd, 2024
Verified site experience
• Previous review

Date of experience: July 24, 2024

Thumbnail of user michaelm14582
Ohio
1 review
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

Blinds fit as measured, installation was no big deal. High quality product at a reasonable price. Would definitely consider ordering again when blinds are needed.

Quality

Date of experience: August 30, 2024

So far so good
July 23rd, 2024
Verified site experience
• Previous review

So far so good. Ordering experience was pretty easy.

Date of experience: July 13, 2024

Thumbnail of user charlesm3952
Hawaii
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I ordered vertical blinds… As advertised, Installation fairly simple. Measurements were accurate however, some of the actual slats were different lengths. The measurements are very precise so I would recommend subtracting an eighth or a quarter of an inch so it doesn't contact the bottom Of the window.

Quality

Date of experience: August 18, 2024

Thumbnail of user seang428
California
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase

Needed a replacement for a 10 year old shade that also came from Blinds.com and this was the solution. Only annoying thing is that I have to write a minimum of 100 words here!

Quality

Date of experience: August 30, 2024

Thumbnail of user julieh2641
Iowa
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Easy to navigate.The assistance was helpful on the phone when making my order. The measurement & install was SO quick! Saved me SO much time! Reassuring that the measurement was done by a professional.

Quality

Date of experience: August 19, 2024

Thumbnail of user leop248
Florida
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

I ordered 10 highly expensive custom blinds. Two of them were shipped on time. Remaining order kept changing estimated shipping time. Apparently they cannot deliver the product in two months. Avoid at all cost.

Service
Value
Shipping
Returns

Date of experience: August 5, 2024

Thumbnail of user shelliem51
Louisiana
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

Good deal on blinds. Very responsive. Lovely product. We used several times as we completed room. Will use again. Thank you.

Service
Quality

Date of experience: September 16, 2024

Love working with this company
July 26th, 2024
Verified site experience
• Previous review

Date of experience: July 16, 2024

Easy breezy
May 31st, 2024
Verified site experience
• Previous review

Date of experience: May 21, 2024

Thumbnail of user lynnm1577
Florida
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I'm not great on the computer but your site was EASY! Needed to call an agent with a question and she was beyond professional! Looking forward to my first 3 windows and eventually hope to do more.

Quality

Date of experience: August 30, 2024

Thumbnail of user dawnl963
Maryland
1 review
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

I like the step by step instructions on how to measure and order the blinds. The blinds themselves are very nice; however, the valance I ordered to put over the blinds is rather cheap looking and did not assemble well. The instructions for installing the blinds were not very clear and made it difficult to hang.

Quality

Date of experience: August 20, 2024

I like the step by step instructions on how to measure...
July 15th, 2024
Verified site experience
• Previous review

I like the step by step instructions on how to measure and order the blinds.

Date of experience: July 5, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

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