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Blinds.com has a rating of 4.4 stars from 2,563 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.
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126,534 reviews
Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.
Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.
Just like previous purchases. Very straightforward. Installation took a little time to sort out, but everything fell into place.
Date of experience: September 23, 2024
Purchase Very easy to use. The customer service is horrible. Once the blinds were received you must schedule installation, the website does not you to schedule online so you have to call. No one answers the phone, you cannot leave a message, I called multiple times once i was on hold 1 hour 41 minutes then i had to get to an appoint so i had to hang up. Once we got an appointment confirmation nobody showed up after staying home the whole day. You get the idea, BE CAREFUL!
Date of experience: August 7, 2024
Date of experience: June 22, 2024
Generally, I am very pleased with the quality of the plantation shutters. The packaging and shipping are excellent.
My biggest complaint is that there is no EASY way to correspond with customer service. It would be great if you provided email support to customers and an easily identified phone number.
Thank you.
Date of experience: August 5, 2024
Easy to navigate the site and find exactly what we needed. This is the third time we have ordered from Blinds.com. Will use them again should the need arise.
Date of experience: August 28, 2024
The website was easy to use and was able to measure and place my order with ease. Got the blinds and was able to install very easily as well. Would definitely order through them again.
Date of experience: September 3, 2024
We have ordered shades for various rooms and are very happy with fit, fabric and quality. We love the look and the shades make the room feel very cozy.
Date of experience: September 3, 2024
Date of experience: January 15, 2022
Easy! I like this instead of wandering through a store and not getting all the same blinds because they are out of stock. Easy to measure. All fit perfectly.
Date of experience: August 27, 2024
It took a little bit to figure out the order process online. I had several sized shades to configure and I think about 10 Windows. I also purchased some motorized shades which for the most part are very nice the functionality is basic, I had to call support to assist with programming as the codes in the manual were different than the actual programming, and I also found limitations setting stop points. They don't all map to voice or program commands, for example "close half way" or "close all the way"
Date of experience: August 4, 2024
Lots of different options and colors, blinds were simple to install and look great. The operation is very smooth and feels like they will last a long time. Can't wait to order more!
Date of experience: August 23, 2024
Fast and easy, the blinds came exactly as what I ordered, was easy to install and looked great. The blinds seam to be very well made and should last for many years to come
Date of experience: September 1, 2024
First purchase was excellent, made me a repeat customer.
Second purchase with the same excellent service. Both blinds fit perfect and easy installation.
Date of experience: August 27, 2024
The blind I ordered for my kitchen window is perfect. Easy to install and looks great. Ordering online from Blinds.com was very user friendly and the product descriptions were accurate.
Date of experience: August 22, 2024
Product process performs as expected.
Installation was easy, once I understood how to clip the front of the blind into the bracket. (This is where 'Blind' Installation directions could be improved. The picture provided does not make clear that there is a small groove JUST BEHIND the from of the blind). Now then, I called your help line and the lady talked me through the process and voila!
Date of experience: August 10, 2024
The website itself was mostly user friendly, but I did find it difficult to find some of the information I needed about the specific blinds I was considering. That being said, the two customer reps I spoke with were both top notch! They were extremely helpful and offered me their direct phone numbers in case I needed further assistance. They both get 5 stars!
Date of experience: August 4, 2024
Perfect process of ordering, delivery, and fit. Found them to be of quality for the cost. I will certainly use them again for our next blind purchase.
Date of experience: August 28, 2024
So far so good, as expected, well-made blinds, very easy to install with an electric drill and some spare hands.I plan on ordering more blinds for my other windows next time there is a sale.
Date of experience: August 21, 2024
Date of experience: July 7, 2024
Love the website. So easy to customize my blind! Arrived and easy install. Perfect make to my measurements! Our new blind!
Date of experience: September 19, 2024
Seamless, and helpful. Customer service rep was especially helpful. I had ordered the wrong size and Blinds.com sent me replacement blinds right away.
Date of experience: August 26, 2024
Got what I wanted. The price was (I thought) reasonable. Best part; a professional hung my window coverings, saving me time and aggrevation.
Date of experience: September 12, 2024
Website is efficient and easy to use. Several of the blind closer were very difficult to adjust. All the blinds didn't rest on the window silll.
Date of experience: September 19, 2024
Date of experience: August 2, 2024
Quick easy inexpensiv Not all parts were delivered.Multiple pieces were missing.Had to wait 20 days to have blinds.Installed, and now I have to wait another 14 days to have the replacement parts delivered.Then I have to schedule an appointment to have the remaining blinds installed.Not happy at all
Date of experience: August 16, 2024
Repeat customer. Bought twice before over the years and was very happy both times. Looking forward to type of blinds this time. Easy to navigate, very helpful and feel confident will go well this time too.
Date of experience: August 6, 2024
Had a question before ordering. Brendan was very helpful, answered all my question. Have ordered from them before so now all my windows are covered and beautiful!
Date of experience: August 30, 2024
Easy to navigate site and helpful customer service on the phone. I ended up installing the blinds myself which was very straightforward and a simple process. Just needed a drill and used the hardware they provided. Love the black out feature of these cell shades, it works well.
Date of experience: July 31, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
