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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    658
  • Quality
    2234

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Positive reviews (last 12 months): 94.5%
Positive
1,619
Neutral
41
Negative
54
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126,497 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,559)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user vickia496
Minnesota
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

They were custom cut and are to be hung outside mount. Therefore, you can see the cut ends! They should have been stained to match the rest of the blind. I would NOT order from this company again!

Quality

Date of experience: August 18, 2024

Prices are amazing!
July 12th, 2024
Verified site experience
• Previous review

Date of experience: July 2, 2024

Thumbnail of user richardi701
Colorado
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I needed to wait until we could test the blinds out on a trip. Now I can say-Every aspect was perfect! Ordering was easy, delivery took a bit longer than expected, installation was quick and the blinds are a perfect fit. Thank you!

Quality

Date of experience: August 1, 2024

Thumbnail of user tomt1385
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Received my order as promised. However, due to other circumstances, have not yet installed the blinds so I have no input at this time.

Date of experience: September 2, 2024

Thumbnail of user timn416
Wisconsin
2 reviews
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

Ordered outside brackets, received inside brackets will need to modify the install
Don't have time to correct your mistakes

Quality

Date of experience: September 11, 2024

Hard to find correct blind
August 3rd, 2024
Verified site experience
• Previous review

Date of experience: July 24, 2024

Thumbnail of user lindal4281
Illinois
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

The website is easy to understand and navigate. Great selection, and realistic pictures. I've used Blinds.com several times and have never been disappointed in my experience or purchase.

Quality

Date of experience: August 14, 2024

Thumbnail of user johnt5336
North Carolina
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Purchased a third shade as the previous two I ordered. Very satisfied with the finished product. Product produced and shipped earlier than expected. Thank you.

Quality

Date of experience: August 16, 2024

Very easy and informative
June 8th, 2024
Verified site experience
• Previous review

Date of experience: May 29, 2024

Sterling was very helpful
June 7th, 2024
Verified site experience
• Previous review

Date of experience: May 28, 2024

Thumbnail of user marsham21
Marsha M.
Oklahoma
2 reviews
5 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

We have always ordered blinds from Blinds.com and we have always been pleased. My husband has always measured the opening for all our blinds and they have been perfect, however, this time the blinds do not fit the opening. The blinds appears to be off set on the roll and it is not the same amount of space on both sides. So, I will not be able to use the blinds without curtains. Standing on the outside of the house looking into the windows there is a clear opening into our bedroom. I am not sure what happen this time with the cutting of the blinds. This is our first time getting motorized blinds. We have had the blinds for sometime and I have not been able to contact the company because I had contracted COVID and was down for weeks. I still plan on calling the company for suggestions.

Quality

Date of experience: August 8, 2024

I have debated on these blinds for months
July 1st, 2024
Verified site experience
• Previous review

I have debated on these blinds for months. I was glad you kept the measurements in MY Estimates. I only order from Blinds.com and I have never been disappointed. I will review when the Blinds arrive.

Date of experience: June 21, 2024

Ease in shopping
August 27th, 2023
Verified site experience
• Previous review

Date of experience: August 27, 2023

Thumbnail of user msv28
Michigan
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

Ordering, tracking the order, and receiving it were all excellent. The colors are good and look good on my window.

One of the shades will not go up all the way. It stops about 3 inches short of the top. I have not contacted customer service yet, but plan to do so.

Quality

Date of experience: July 28, 2024

Excellent, user friendly site with great products and...
September 1st, 2023
Verified site experience
• Previous review

Excellent, user friendly site with great products and great customer service!

Date of experience: September 1, 2023

Excellent site
July 5th, 2023
Verified site experience
• Previous review

Excellent site. It is very clear and help is available.

Date of experience: July 5, 2023

Excellent service!
February 14th, 2023
Verified site experience
• Previous review

Date of experience: February 14, 2023

Very user friendly
November 25th, 2022
Verified site experience
• Previous review

Date of experience: November 25, 2022

Thumbnail of user williame1964
Wisconsin
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

We are very happy with the shade itself. Looks great and the motorized option works fine. However, the instructions, included with the shade, for programming the remote to the shade were very poor. Ended up calling customer service, which walked me through the setup process.

Service
Quality

Date of experience: August 2, 2024

Thumbnail of user jeaninek38
Louisiana
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

I am very pleased with the woven wood shades I purchased, however I didn't purchase with black out lining. I should have done that because they are a little sheer. But I still love them!

Quality

Date of experience: August 19, 2024

Thumbnail of user angelar985
Pennsylvania
4 reviews
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

Easy to use website. On line help. Very clear directions for measurement. When contacting customer service, my answers were provided with little wait time.

Service
Quality

Date of experience: August 24, 2024

Easy to use website
July 19th, 2024
Verified site experience
• Previous review

Date of experience: July 9, 2024

Thumbnail of user andrewr2250
Florida
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Installation was done very well. Good quality product, customer service, and fair pricing. I would recommend to others as well.

Service
Quality

Date of experience: September 1, 2024

Thumbnail of user lindaa2869
Washington
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Used toll free number to get help in ordering. Very friendly service. Got blinds on time and
Love them. Would definitely recommend Blinds.com to anyone looking for a new window treatment

Service
Quality

Date of experience: August 12, 2024

Thumbnail of user patrica2
North Dakota
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

Wish I would've ordered samples, not happy with colors. Was in hurry to get windows covered in bedrooms of our new home, so ordered without getting samples.

Quality

Date of experience: August 18, 2024

Little confusing when ordering options
March 7th, 2022
Verified site experience
• Previous review

Date of experience: March 7, 2022

Thumbnail of user rickt551
California
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Blind were exactly the right dimension. Came home and when I install it, I had no issue with it fitting into the frame of my window. The length was exact and the height was as well.

Quality

Date of experience: August 21, 2024

Thumbnail of user keithd861
Rhode Island
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

A large cordless blind could not be lowered. Blinds.com customer service was called and professionally and immediately addressed the issue. Another blind was reordered and promptly shipped by the manufacturer. Blind was received and installed with no issues or additional cost to the consumer. An ease of doing business with Blinds.com who back up their promises with results.

A large cordless blind could not be lowered. Blinds.com customer service was called and professionally and immediately addressed the issue. Confirmed order details, confirmed issue with their tech support and another blind was reordered and promptly shipped by the manufacturer. Blind was received and installed with no issues or additional cost to the consumer. An ease of doing business with Blinds.com who back up their promises with results.

Service
Quality

Date of experience: July 25, 2024

Thumbnail of user jamier789
California
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

Great site. Great prices. Easy ordering process. Company kept us up to date on the creation of the blinds throughout the process. We will be ordering more.

Quality

Date of experience: August 22, 2024

Great site
July 15th, 2024
Verified site experience
• Previous review

Great site. Great prices.

Date of experience: July 5, 2024

Thumbnail of user lindah5211
Wisconsin
1 review
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

Very easy and great prices. Easy to order. I have not installed them yet because I am looking for a handyman to do it since you could not provide that to me.

Quality

Date of experience: August 20, 2024

Very easy and great prices
July 14th, 2024
Verified site experience
• Previous review

Date of experience: July 4, 2024

Thumbnail of user carolyns1803
Washington
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Great service when I called for assistance.

When my order arrived, three blinds, total, one was not made, as well as the other two. Does not seem to affect the working of the blind, but it could separate overtime.

Quality

Date of experience: July 23, 2024

Thumbnail of user gingerl119
California
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I am a repeat buyer!( 5 different projects!) I love how easy it is to order the best quality blinds, click,click done! Anyone can do it. Form and fashion!

Quality

Date of experience: August 11, 2024

Thumbnail of user celesteb174
California
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Pretty easy to use website but sometimes slow and kept freezing. How measure guides were easy to use. Products came well packaged. Install was easy.

Quality

Date of experience: September 9, 2024

Thumbnail of user jaimet162
Florida
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Easy peasy. All fit perfectly, work perfectly. Super easy to install. Great overall experience. Highly recommend!

Quality

Date of experience: September 13, 2024

Thumbnail of user rolandd129
Massachusetts
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Fast and easy the order process was very easy to prepare payment was very simple and I was kept in the loop as far as when the order was built and when they we're going to be shipped and shipping was as fast as could be expected

Quality

Date of experience: August 1, 2024

Thumbnail of user michelleh3617
Michigan
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Very Smooth transaction. *** Easy to install. *** Great samples choices. ***My order arrived very well packaged. ****

Quality

Date of experience: September 8, 2024

Thumbnail of user rachelc1613
Wyoming
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Easy to order. Colors are exactly as they are on the site. Website was was a breeze to use, the options and height and width were simple.

Quality

Date of experience: September 8, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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