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Blinds.com has a rating of 4.4 stars from 2,558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.
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126,498 reviews
Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.
Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.
Great experiance and best prices! Steve my sales representative was great and answered all my questions. If you want great quality blinds at a low price then order from Blinds.com
Date of experience: August 21, 2024
Easy to order. Blinds look nice in the bedroom and fit the windows well. I wish the wand was on the right and not the left as it would be much more convenient. I don't remember being asked a preference but could have missed it.
Date of experience: July 22, 2024
Super easy to order and lots of color choices. My only gripe is that our first order was lost and we received an entirely different order, so we had to wait a bit longer for the reorder to reach us. You made it right so in the end all was okay.
You made it right so overall everything ended satisfactorily
Date of experience: July 22, 2024
Date of experience: June 5, 2024
Easy to order. If you can measure you'll have no problem ordering. Happy with the quality of the product and a perfect fit. I'm a returning customer...a few times over.
Date of experience: August 9, 2024
Straight forward. Easy placing order.
Date of experience: June 2, 2024
Not satisfied with the purchase. Motorized shades have a huge base. 2 5/8 inches. Went back to website because I expected 2 in depth. Turn out that it describes a shade it 2 in but the 5/8 is on the next line. Totally missed it. Needs to be fixed so it looks like 2 5/8" on the same line.
Date of experience: July 26, 2024
Date of experience: July 23, 2023
Date of experience: June 16, 2023
I am nearly six months in, going back and forth with customer service about a problem with my order. It takes weeks between emails from them, only to explain that the manufacturer says I'm wrong and they're right, that my roman shade doesn't have a valance (it does) even though I ordered it without a valance. I've also asked several times for the missing mounting hardware if they're not going to replace it with the correct shade I ordered--they can't seem to do that either. For a Home Depot-owned company, you'd think they'd have their ducks in a row. Oh, and it's always "40% off" and still crazy expensive. Don't fall for it. Go elsewhere.
Products used:
Still waiting to be able to use it with missing hardware
Date of experience: July 12, 2024
Date of experience: February 28, 2024
Bear destroyed my dinning rm blinds.com, had to replace with same. Different mount no problem but also came without the usual pull cord to lower and raise the blinds. The new mechanism sucks, no more pull and let slide, you grab onto it and get a handfull of slats that can over time bend them also I don't trust the mechanism to last. They have handles, just didn't bother to send them with the order.
Date of experience: July 27, 2024
Easy to order. I ordered over about 8 months several times to cover every window in our new home. With the exception of one blind, that was replaced, the color was consistent so they all are the same color in our new home.
Date of experience: July 29, 2024
Easy as pie. Will continue to do business with you guys! The blinds arrived in good time and were easy to install. No problems to report
Date of experience: September 4, 2024
Very pleasant experience. Very easy to use the website. No problems with ordering, instructions very clear...
Date of experience: September 7, 2024
It took way longer to get the blinds delivered and installed than I expected, but then they are custom made so maybe that's just how it is. The (optional) ability to open the cellular blinds from the top down is awesome. I definitely picked the right blind type for my needs ("Designer Light Filtering Cellular Shades").
Date of experience: July 19, 2024
Quick and easy install. Works like charm. Like the fact, there no strings to lift and lower the blinds. Makes it very nice.
Date of experience: September 6, 2024
EASY TO USE SITE! MY SPOUSE CALLED FOR ADDITIONAL HELP AND INFORMATION. VERY COURTEOUS EMPLOYEES WHO HELPED US SOLVE OUR PROBLEM.
Date of experience: September 25, 2024
Easy to measure and order, great selection, reasonably priced! Arrived timely in good condition on my front porch. No need to shop all around town.
Date of experience: August 27, 2024
A very reasonable priced place to order custom sized blinds. Easily found what I was looking for and in the exact sizes. DIY installation is quick and easy.
Date of experience: August 7, 2024
Easy ordering and great to be able to order the specific sizes.
Date of experience: July 8, 2024
I've had great help on the phone and the ease of the website is great! Thank you for producing a product we can use in our homes and be proud of! We would not hesitate to use your company every time we need to put blinds in a home. (We do property flips and other real estate sales)
Date of experience: July 22, 2024
Don't order from Blinds.com, save yourself the aggravation we have had to go through. We ordered blinds in May, they claimed to install them by end of May. Now it's July, still no blinds up, which we paid for. They cancelled today and can't come until next week because they are so behind schedule.
Tip for consumers:
Maybe they could hire another service person?
Date of experience: July 2, 2024
Fast and easy order placing. Measurement instructions were easy to understand. The ordering process is simple and there are a lot of color choices.
Date of experience: August 30, 2024
Site is easy to navigate. Design Consultant, Lindsay Daniels, was amazing and so helpful! Shipment arrived on time. Easy to install.
Date of experience: September 3, 2024
I cannot believe how nice these blinds look. It took longer to unpackage the blinds than it did to install them. Super easy. They truly changed the space!
Date of experience: August 20, 2024
Easier to search for item on internet and link to item than to find on site
Date of experience: July 6, 2024
From the beginning to the end it was an easy experience. The site walks you through everything. Installation instructions were clear. Good job!
Date of experience: August 31, 2024
Date of experience: July 27, 2024
The custom blinds fit perfectly and were easy to install. The only reason I gave 4 instead of 5 stars is that they were expensive. Each cost about $500, no valance, and are made of a rectangular piece of fabric, 2 metal rods, and plastic hardware for installation. Seems pricey.
Date of experience: July 14, 2024
Had to reorder a blind because the new kitten tore apart our other one. Sigh...She's also torn up two more blinds so I will probably be ordering them again sometime soon.
Date of experience: August 18, 2024
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 28, 2023
There was a large selection of blinds to choose from, ordering was easy, measurement instructions were very clear, pricing was reasonable and follow - up communications of the delivery of our blinds was very good. I would highly recommend using Blinds.com!
Date of experience: July 23, 2024
I appreciate someone being able to anwer questions via chat. I'm glad I can order blinds in the same type & color as when we ordered previously. The sale was a good thing too!
Date of experience: August 10, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
