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    Blinds.com

2024 SITEJABBER AWARD

Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    658
  • Quality
    2234

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Positive reviews (last 12 months): 94.5%
Positive
1,619
Neutral
41
Negative
54
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126,497 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,559)

Rating

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user christines3061
California
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Website is well laid out, easy to order, so many options for what you may want. Once ordered them came quickly. Only negative, I ordered 3 shades and thought they didn't ship one, waited for other to arrive, then realized 2 were in one box. Wish they would have marked box, so I knew they all had arrived.

Service
Quality

Date of experience: July 9, 2024

Thumbnail of user bretc67
Washington
1 review
0 helpful votes
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July 15th, 2024
Verified purchase
• Updated review

Orders 1 and 2 were perfect, and my third order was a perfect fit as well.
I would pay more for attachment brackets made out of heavier gauge metal. Maybe premium brackets could be an option that offered in the future.

Quality

Date of experience: July 5, 2024

Perfect Fit
March 26th, 2024
Verified purchase
• Previous review

I'm a return customer. This time I ordered a much larger set of blinds with wood slats. They fit perfect, were easy to hang and look great.

Quality

Date of experience: March 16, 2024

Super easy, good choices and instructions
August 12th, 2022
Verified site experience
• Previous review

Date of experience: August 12, 2022

Thumbnail of user nancys4254
Indiana
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Quick and easy. I have them on every window in my house. They look great. A very good value. Delivery was prompt. I would recommend this company to anyone that wants quality and value.

Quality

Date of experience: August 6, 2024

Thumbnail of user jerrye434
Florida
1 review
0 helpful votes
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July 26th, 2024
Verified purchase
• Updated review

It work very nice easy to put up, It only took maybe 10 min, wife and family love it, when I look to other big box ask few question. They never got back with me and your information made it easy for me to verify before my purchase and the deal was done

Quality

Date of experience: July 16, 2024

Little nervous, but look ok for now
June 10th, 2024
Verified site experience
• Previous review

Date of experience: May 31, 2024

Thumbnail of user lisag1901
Washington
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase

Better photos of actual colors would be helpful. But the blinds fit perfectly, block almost all sun, the color looks great and they arrived quickly. Overall very happy with the purchase and wish I had done it years ago.

Quality

Date of experience: July 7, 2024

Thumbnail of user marilynb613
South Carolina
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Easy to purchase exactly what I wanted. Website describes exactly how to measure so the blinds fit perfect and they were easy to install.

Quality

Date of experience: September 4, 2024

Good price, had all the options I wanted
August 2nd, 2024
Verified site experience
• Previous review

Date of experience: July 23, 2024

Thumbnail of user marciac429
Tennessee
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

Only gave 4 stars for the product because the directions for installation are minimal and intended to cover all sizes so difficult to determine which method and parts are correct for my purchase. Also, according to the instructions, 3 brackets are supposed to be supplied for blinds over 20" wide. I only received 2 brackets for a 40" wide blind. Would have requested another bracket but they have no email customer service. You have to call them and I hate the phone so will hope the blind does not fall.

Quality

Date of experience: July 9, 2024

Thumbnail of user carlosc1359
Washington
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Easy to install and right size, looks very pretty and super functional.
I recently purchased a set of blinds that exceeded all my expectations. The craftsmanship is outstanding, with high-quality materials that ensure durability and a sleek, modern appearance. The blinds fit my windows perfectly, as if they were custom-made, providing a seamless and polished look.

Quality

Date of experience: July 5, 2024

Thumbnail of user lisar3542
California
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Good quality. Found the motorized features I was looking for at a reasonable price. No refund though for the solar charger part that I purchased but did not need, as it turns out. Customer service can only relay messages to the manufacturer and can not assist with refunds.

Service
Quality

Date of experience: July 4, 2024

Thumbnail of user vickic625
Alabama
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Quick easy transaction, entire process described well, delivered in about 10 days. Got the Manhattan style which is virtually identical to a name brand which would have cost so much more. Great quality!

Quality

Date of experience: July 11, 2024

Thumbnail of user scottf1802
Arizona
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Great selection, easy-to-use website & process, very happy with the blind we ordered as it fits our big picture window perfectly & works great! Will probably be making another order from Blinds.com soon.

Quality

Date of experience: July 4, 2024

Thumbnail of user richardk3046
Arizona
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Appreciate the explanation on everything
My room darkening blinds has definitely helped both of us to have a better night sleep

Quality

Date of experience: September 4, 2024

Thumbnail of user eugenet298
Georgia
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

The blinds were okay. I expected better. The installation instructions lacked a lot to be desired. Valence attachments were pitiful. The vendor that Blinds.com used was the problem. Won't use that vendor anymore.

The first person I contacted said she was working the issue. I sent the requested pictures. She never called me back. I call customer service again and got a different person who was very helpfu. Got the problem resolved.

Service
Quality

Date of experience: July 23, 2024

Quick response from sales associate
June 13th, 2024
Verified site experience
• Previous review

Date of experience: June 3, 2024

Thumbnail of user jeffreyd1063
Virginia
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

The customer service rep was helpful when I called to confirm measurements etc. It took a little longer than I expected to receive the blinds, but the updates about delays were very helpful. The tracking information wasn't user friendly and took us to the wrong site to track. The correct carrier's tracking site didn't work consistently. The delivery driver was excellent and called before making the delivery. Over all satisfied.

Called to confirm my measurements for our blinds. He was very helpful.

Service
Quality

Date of experience: July 23, 2024

Customer service was great so far
June 18th, 2024
Verified site experience
• Previous review

Date of experience: June 8, 2024

Thumbnail of user johnt5408
Texas
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Still not satisfied, after having to reorder due to website not covering ordering for a skylight in a sloped ceiling and getting my reorder that don't quite cover the opening not sure how to proceed.
I follow all instructions from website and then person from customer service. Shades are to short and want expand to cover opening even though there seems to be some folds not fully expanded.

Service
Quality

Date of experience: July 15, 2024

Thumbnail of user donnac3331
Florida
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

It was easy for me to measure myself, pick a color and style, and place an order. The blinds were extremely heavy (two 60" wide in one box) so I hired a handyman to install them. They are beautiful.

Service

Date of experience: August 3, 2024

Thumbnail of user lisab5740
Arizona
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

The blinds are what we expected. Very easy to install and work well. The hardest part is deciding what we want with all of the choices.

Quality

Date of experience: September 2, 2024

Thumbnail of user micahf49
Oregon
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

The website was very easy to use. It had all the options we were looking for and more. Could not be happier with my experience.

Quality

Date of experience: August 23, 2024

Thumbnail of user jeann508
Tennessee
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Took a while to receive my order but was well satisfied with the blinds. Easy to install...like the color...overall a good experience.

Quality

Date of experience: September 2, 2024

Thumbnail of user anonymousp1485
Maryland
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Ease of use and great selection. Major upgrade to my older blinds. Planning on going room by room and upgrading all my blinds this year.

Quality

Date of experience: September 2, 2024

Thumbnail of user leslies1327
California
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

The process was quick and easy, made more so by the details and guidance provided on the website. I was able to complete the entire process seamlessly by myself and am really happy with the final cost (thank you for the holiday promo!). These will be perfect for our girls' daycare, which gets incredibly hot during the summer months.

Quality

Date of experience: July 9, 2024

Thumbnail of user michaelp6518
Virginia
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

Don't assume for window indoor. Ordering made it a little more difficult assuming it was for window. In this case for pavilion. Thanks

Quality

Date of experience: September 2, 2024

Painless process
December 19th, 2023
Verified site experience
• Previous review

Date of experience: December 19, 2023

Thumbnail of user markk3037
Minnesota
1 review
1 helpful vote
  • Send Message
July 19th, 2024
Verified purchase
• Updated review

Very easy ordering process. However there a several blinds when raised sagg on one side. Is there a thing that can correct this issue. My wife noticed it because they are located in our sun room. Her favorite

Quality

Date of experience: July 9, 2024

Very easy ordering process
June 3rd, 2024
Verified site experience
• Previous review

Date of experience: May 24, 2024

Thumbnail of user jacobg693
Wisconsin
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Smooth ordering and receipt process. Only unforeseen issue is that I didn't expect the front of the shelf we ordered to be beveled.

Quality

Date of experience: August 26, 2024

Slick & Smooth
July 22nd, 2024
Verified site experience
• Previous review

Date of experience: July 12, 2024

Thumbnail of user maryw4524
Texas
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Great instructions for measuring and on line help call.
The blinds couldn't fit more perfectly or be easier to install.

Quality

Date of experience: September 6, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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