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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,554 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    657
  • Quality
    2229

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Positive reviews (last 12 months): 94.4%
Positive
1,616
Neutral
41
Negative
54
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126,489 reviews

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How would you rate Blinds.com?
Top Positive Review

“Best blinds ever”

Danial J.
11/8/24

Superb experience. The blinds arrived exactly as stated, the quality of construction is far beyond any other set of blinds I have purchased. They were easy to install with the provided instructions. I will definitely be purchasing more until my whole house is fitted with them.

Date of experience: 12/13/24
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Top Critical Review

“Hard to Choose”

ALICIA A.
11/9/24

Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.

Date of experience: 12/17/24
See critical reviews

Reviews (2,554)

Rating

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user jamesn2324
New York
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

This was the first time to order blinds online and working with easy. They had clear instructions on how to measure for the different style of blinds. The nine blinds I ordered all fit perfectly. The installation instructions were clear and easy. The blinds arrived well packaged and there was no damage.

Quality

Date of experience: July 7, 2024

Thumbnail of user benjaminb587
Aruba
1 review
0 helpful votes
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August 9th, 2024
Verified purchase
• Updated review

Love the products. These are for our sunroom windows. I am having a slight issue with our kitchen blind bought last years. The center is sagging when closed.

Quality

Date of experience: July 30, 2024

Very easy
May 16th, 2022
Verified site experience
• Previous review

Very easy. Great products

Date of experience: May 16, 2022

Thumbnail of user joys696
Washington
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I ordered shades from Ama*** and was happy with them. They were the same blinds as on Blinds.com. I needed a custom size for one shade, so I ordered directly from Blinds.com. Perfect match and exactly the right size.

Quality

Date of experience: July 7, 2024

Thumbnail of user russellc260
Oregon
2 reviews
0 helpful votes
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August 2nd, 2024
Verified purchase

I was surprised and distrusting when the price using the discount code WINNER is unchanged from the listed price. Made me wonder if I was really getting the discount or being scammed. I guess I will see.

Quality

Date of experience: July 23, 2024

Thumbnail of user richs467
California
2 reviews
0 helpful votes
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July 22nd, 2024
Verified purchase

I called the company and told Heather. She told me to go ahead and order the correct one and I would get a credit for the amount of the first one, but I didn't have to send the original one back. She explained that this was because satisfaction was guaranteed.

Service

Date of experience: July 12, 2024

Thumbnail of user williamc5458
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I spoke with Cory on the phone and he worked very patiently with us to come up with the correct sizes and colors. The blinds arrived in a timely manner and were exactly what we wanted in color and size.

Quality

Date of experience: July 2, 2024

Thumbnail of user darlenea268
Wisconsin
2 reviews
0 helpful votes
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August 6th, 2024
Verified purchase

Checked out other companies who were less expensive but have used blinds.com before and had a good experience. The blinds were exactly what I ordered and the fit was perfect.

Quality

Date of experience: July 27, 2024

Thumbnail of user rogerc1079
Washington
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Quick and easy and the Sure-Fit guarantee is wonderful. I originally measured incorrectly on two of my blinds ordered and they were replaced at no additional cost.
Installation was easy and the blinds look and perform great.
Just sorry I do not have more windows needing blinds!

Service
Quality

Date of experience: June 28, 2024

Thumbnail of user karam326
California
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Easy to customize and select. They quality is utterly amazing for such an affordable price. The instructions for set up were very easy to follow. I've already recommended friends and family to this site. I will be ordering in the future to replace the blinds in my living room.

Quality

Date of experience: June 26, 2024

Thumbnail of user gayled310
North Carolina
2 reviews
0 helpful votes
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August 29th, 2024
Verified purchase

I was afraid that my blinds would be too hard for me to install. What a breeze! Thank you for the correct size as well as the color!

Quality

Date of experience: August 19, 2024

Thumbnail of user jamesf4609
Arizona
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Looks good so far. Packages arrived with out damage and resting beside the inside front door waiting for me to get off my butt and tackle the procedure of replacing the current blinds with close supervision from my boss, the wife.

Date of experience: June 24, 2024

Thumbnail of user jerryw662
Georgia
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Great product and good transaction, thanks. This is my third transaction, and I'll be buying from you guys again. It is always easy to find what I need.

Quality

Date of experience: July 29, 2024

Excellent product and service
July 3rd, 2024
Verified purchase
• Previous review

Great as always, with fantastic communication. Perfect fit and easy installation. I always get my window coverings at blinds.com

Quality

Date of experience: June 23, 2024

Very Nice for me
February 16th, 2023
Verified site experience
• Previous review

Date of experience: February 16, 2023

Easy and fast
July 2nd, 2022
Verified site experience
• Previous review

Date of experience: July 2, 2022

Thumbnail of user eugeneo46
California
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase
• Updated review

I provided with instructions and part (on ordered) to fix the problem. When I received the part I followed the instructions and fixed the problem and it worked fine. So I am satisfied with the outcome. And the issue I had was resolved.

Service

Date of experience: July 4, 2024

I am satisfied with the process
December 28th, 2023
Verified site experience
• Previous review

Date of experience: December 28, 2023

Thumbnail of user cynthiaw2317
South Carolina
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Still waiting to hear back from support regarding missing parts. They sent the wrong ones. It's been 7 days and no update.

Still waiting to hear an update on my missing parts.

Service
Quality

Date of experience: August 25, 2024

Thanks for the discount!
July 15th, 2024
Verified site experience
• Previous review

Date of experience: July 5, 2024

Thumbnail of user moirat14
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

After previously ordering from blinds.com and being very satisfied with the process and product, we wouldn't order from anywhere else. Colors are limited, but aside from that - no complaints!

Service
Quality

Date of experience: August 1, 2024

Thumbnail of user richardf2690
Colorado
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

The shutters were apparently built very timely, and you advised they were shipped at that time. But the tracking showed they sat in your facility for over a month. The day after I made an inquiry, FedEx picked them up and delivered them promptly. If they didn't sit in limbo at you facility for 34 days I would be happier. The shutters turned out to be slightly below average.

Service
Quality

Date of experience: June 23, 2024

Thumbnail of user davidw8084
Rhode Island
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Every order has been perfect.
No problems. Orders was delivered early and was accurate. Vertical blind had improvements from my older one. Keep improving them.

Quality

Date of experience: July 22, 2024

Thumbnail of user valerieg625
Arkansas
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Everything about our experience was easy and seamless! We measured as closely as we could and each blind fit the windows perfectly.

Quality

Date of experience: August 23, 2024

Thumbnail of user tyh140
Georgia
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I've ordered twice from Blinds.com and both experiences have been terrific. Both orders were on time and exact, even with the first one containing 10 different sized blinds.

Service
Quality

Date of experience: July 22, 2024

Thumbnail of user jamesh8215
Washington
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Great website. One of the blinds showed up with string pulled from head. Will not open or close fully. Otherwise a good product

Quality

Date of experience: August 24, 2024

Thumbnail of user johns16001
Washington
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I needed help with the mounting options because I could not find it on the website. The representative was very helpful and the wait was short. I now have an account with this website and ordering is super easy.

Service

Date of experience: July 1, 2024

Thumbnail of user jeffs3397
Texas
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Ordered 9 blinds and all were shipped and delivered at a reasonable time. One blind was the incorrect size but customer service was contacted after reopening from the hurricane and got the replacement blind made and shipped in about another 2 weeks. Overall very satisfied with the quality if the blinds and the service. Would def buy from them again.

Service
Quality

Date of experience: June 26, 2024

Thumbnail of user mischap3
Washington
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

Once I decided on what type of window treatment I wanted, it was easy. I did use the service to have measurements done for me which was quick and easy. I ordered and once the shade arrived, I was contacted to schedule for installation. It was so nice to have someone install and they were professional and courteous. I would definitely recommend this service and using Blinds.com

Quality

Date of experience: June 30, 2024

Took a little time to determine how to order with my...
May 23rd, 2024
Verified site experience
• Previous review

Took a little time to determine how to order with my measurements but otherwise was smooth.

Date of experience: May 13, 2024

Thumbnail of user marjorieh190
Arizona
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

So easy and got it on sale! Win win for me. I looked at blinds at several other companies and with them having to be custom, they were several times the price anywhere else. The wood is beautiful and sturdy. They ae very well made.

Quality

Date of experience: June 21, 2024

Thumbnail of user jenniferm6164
Oregon
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

The videos on measuring the windows was helpful as well as at checkout displaying the estimated shipping time. Once we opened the box and pulled out the blinds and hardware, it took about 30 minutes or so to install 2 blinds. They look great!

Quality

Date of experience: June 22, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
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Blinds.com Customer Service
Typically does not respond to reviews

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