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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    657
  • Quality
    2224

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Positive reviews (last 12 months): 94.4%
Positive
1,612
Neutral
41
Negative
54
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126,441 reviews

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How would you rate Blinds.com?
Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
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Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
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Reviews (2,549)

Rating

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user patriciad2965
Georgia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Always buy my window treatments from blinds.com, best price and good service and quality products. Easy to order and fast delivery.

Quality

Date of experience: August 20, 2024

Thumbnail of user tinal926
Maryland
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Nice site. Easy to choose and pick. Easy to install and they look great. I love how they can be down but still show light.Our neighbor had them and we ordered after seeing hers. Cord was a little tricky but we got it.

Quality

Date of experience: June 24, 2024

Thumbnail of user gordonb482
Indiana
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Awesome! Awesome products and service. On time on budget. Praise God. Top notch in my belt. Wow wow. Best ever in customer service

Quality

Date of experience: August 23, 2024

Thumbnail of user ralphk342
Pennsylvania
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Easy to order. The blind came in in good condition and was easy to install even with my misunderstanding of the style of installation type. It was an easy adjustment and worked out well.

Quality

Date of experience: August 2, 2024

Thumbnail of user larryh1851
Florida
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Ordering and all was super simple, cheapest site on the internet, hands down. The only issue I've had, and ive ordered a few times is my vertical slats came 2 inches shorter than expected. On the website there a drop down that asks for exact length and Nowhere did i read where it says the slats are cut 2 inches short to account for the rail header. Maybe I missed it. BUT, I called and after some back and forth about how I measured with what seemed to me an accusatory tone, I was sent a whole new order at no charge. I only needed the slats sent 2 inches longer but was told that their policy is to redo and resend the whole order. Seems like a waste of shipping and materials to me when my current header and valence is perfect. No cost to me so I can't complain too much. Blinds.com if you're reading this review, why DON'T you just recut the slats only and send those instead of the whole order? Wouldn't you save yourself precious money in shipping, labor and materials?

Service
Quality

Date of experience: July 3, 2024

Thumbnail of user robinr1210
New Jersey
2 reviews
0 helpful votes
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August 11th, 2024
Verified purchase

Website is easy to use, including instructions for measuring and easy to complete my order. I received quick shipping, blind was easy to install. Thank you!

Quality

Date of experience: August 1, 2024

Thumbnail of user roberts10903
Kentucky
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Great customer service especially John Cortez who was very helpful in making my selection. He sent several color samples to help with my decision.

Quality

Date of experience: August 11, 2024

Thumbnail of user raleighs29
Colorado
2 reviews
0 helpful votes
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June 26th, 2024
Verified purchase
• Updated review

Found what I want on the website, bought it. We'll see if it meets expectations when it arrives. Blinds arrived exactly as ordered. Installation was simple. Blinds function perfectly. Really like the cordless feature. Will deal with Blinds.com in future if these hold up well.

Quality

Date of experience: June 16, 2024

Lots of options, confusing in some instances, still...
March 23rd, 2024
Verified site experience
• Previous review

Lots of options, confusing in some instances, still not sure I ordered what I wanted.

Date of experience: March 13, 2024

Thumbnail of user deborahc2905
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

So good, came within two weeks and has just changed the whole look, I love it. I love the no cord and equally really like the look from outside as well

Quality

Date of experience: August 1, 2024

Thumbnail of user dirke28
Texas
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Very easy process! From the website ordering to the delivery, everything was very professional and quick. The blind was easy to install and fit perfectly.

Quality

Date of experience: August 2, 2024

Thumbnail of user oliveb44
California
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Quick and easy they fit perfectly after I got the right measurements the wand work well, the wand could be 6 inches longer for the windows that I have,

Service
Quality

Date of experience: July 31, 2024

Thumbnail of user janetg1564
New York
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Good variety, clear instructions and easy to use website. My order arrived on time and in good condition. They fit as expected and looked great.

Service

Date of experience: August 19, 2024

Thumbnail of user kristinam491
Maine
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

Each purchase experience has been positive. Very user friendly website and great quality blinds! Love the colors and textures!

Quality

Date of experience: August 11, 2024

Site is easy to navigate, and I've been very satisfied...
March 8th, 2024
Verified site experience
• Previous review

Site is easy to navigate, and I've been very satisfied with my orders.

Date of experience: March 8, 2024

Thumbnail of user tracyp885
North Carolina
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Excellent experience simple and easy with clear directions! Used blinds.com for beach home and using them again for new house I am building bc blinds looks great and great quality! Thx!

Quality

Date of experience: July 31, 2024

Thumbnail of user billg1191
Ohio
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Ordering was easy and found what I was looking for. The blind fit perfectly and was easy to install. I would order again from them.

Quality

Date of experience: August 21, 2024

Thumbnail of user susans6824
Arizona
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Shade worked well not sure what else I need to say here, but the shade worked well, delivery was a bit long, but overall satisified. Thank you for great service.Delivery took longer than expected but it works well in the bedroom. The window could no hold faux blinds so the shade was a good alternative.

Quality

Date of experience: June 27, 2024

Thumbnail of user clpj495
Colorado
2 reviews
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

Roman was very helpful and professional. He listened to my concerns and gave me helpful suggestions. This company provides a good service for the price.

Quality

Date of experience: July 21, 2024

Roman was very helpful and professional
June 15th, 2024
Verified site experience
• Previous review

Roman was very helpful and professional. He's a keeper

Date of experience: June 5, 2024

Thumbnail of user redae23
Alabama
1 review
0 helpful votes
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July 5th, 2024
Verified purchase
• Updated review

Blinds.com kept their promise and sent out another shade since we made a measuring mistake. However, the wrong color was sent. They confirmed that we had ordered a certain color and sent us the correct color and we didn't have to send back the two that were either wrong size or color. Customer service was great!

Customer service was apologetic and willing to fix the problems.

Service
Quality

Date of experience: June 25, 2024

Great sales price and helpful assistance
May 21st, 2024
Verified site experience
• Previous review

Date of experience: May 11, 2024

Thumbnail of user lizat51
Virginia
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I love love them and they fit perfect and look amazing and got tons of compliments! Love how they went with my new room decor and furniture.I would definitely buy from them again without hesitation in the near future.

Quality

Date of experience: June 24, 2024

Thumbnail of user ronr960
Georgia
1 review
0 helpful votes
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August 19th, 2024
Verified purchase
• Updated review

This is a new order on an existing account and it was very easy to do. The records from previous orders was online which made sizing much easier.

Quality

Date of experience: August 9, 2024

Very easy and quick
June 6th, 2023
Verified site experience
• Previous review

Date of experience: June 6, 2023

Thumbnail of user dixieb104
Wisconsin
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I continually return to this site for quality window coverings and excellent customer service. I have been happy with all purchases and they even sent me a replacement when I ordered the wrong side for the blind pull. Good quality and great service.

Quality

Date of experience: June 22, 2024

Thumbnail of user kevinm4998
New York
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

First time buyer. Decided for blinds over curtains when I saw your product. Blinds fit perfectly from my measurements. Very functional in keeping excess heat out as both windows face south.

Quality

Date of experience: July 16, 2024

Thumbnail of user amyj657
Illinois
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

I ordered top down/bottom up blinds. They worked for a few months until the mechanism broke. The sent a replacement blind at no charge, but we had the same problem. I now have a blind that will not function. Clearly, there is a defect in the mechanism. Cheap product. When I asked to speak with a manager they told me they don't offer that option. There was no recourse. It was extremely frustrating and I will not be ordering from this company again.

Products used:
Top down/bottom up blinds.

Service
Value
Shipping
Returns
Quality

Date of experience: June 4, 2024

Thumbnail of user angelar2322
Utah
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

We bought the double cell blackout blinds for my daughters room they truly make the room so dark. The installation was simple when following the instructions. The lift open and close easily and help cool her room too.

Quality

Date of experience: June 22, 2024

Thumbnail of user joys609
Mississippi
1 review
0 helpful votes
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August 17th, 2024
Verified purchase
• Updated review

Easy enough to order with the online instructions. This was my second order and both were as expected. Always measure twice!

Quality

Date of experience: August 7, 2024

Took 2 tries to get the order to process
July 18th, 2023
Verified site experience
• Previous review

Date of experience: July 18, 2023

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
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