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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,549 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    657
  • Quality
    2224

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Positive reviews (last 12 months): 94.4%
Positive
1,612
Neutral
41
Negative
54
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126,441 reviews

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Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
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Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
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Reviews (2,549)

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Reviews that mention popular keywords

customer service (409) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user rickw981
Florida
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

A little worried about my measurements on my large windows, had to order 2 shades for one window, and could not find a formula on the site for that. Other site said divide by 2, and 1/4". Sizing worked out really good, but you myst make sure the end caps are all the way on, and they take some force to seat all the way. I did order the bedjet shades, but was a little surprised to see they were all plastic, I thought the housings and such would be aluminum but they are not. Mounting brackets are a little tough to deal with also, and get lined up how you want. They do look good installed and seem to work fine, just will see for how long. Happy I guess, but for the price I paid I expected more.

Service
Quality

Date of experience: June 25, 2024

Thumbnail of user justinb1817
California
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Worked as expected. Punctual shipping, Good value for money. Would use this service again for blinds for my home. Like the variety of choices

Quality

Date of experience: August 10, 2024

Thumbnail of user jenniferm4385
California
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase

Quick and easy to use and the blinds fit perfectly! The ordering process was easy and they thoroughly explain how to take each of the window measurements needed to complete my order (with pics) which made it easy to follow.

Quality

Date of experience: June 22, 2024

Thumbnail of user kiml1434
Ohio
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Quick and easy! Blonds.com makes it so easy to order multiple window treatments or just one! Great quality, easy installation. So happy I found this website!

Quality

Date of experience: July 28, 2024

Thumbnail of user markj2412
Washington
1 review
0 helpful votes
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August 6th, 2024
Verified purchase
• Updated review

Website is fairly easy to use, but feature and color selection are limited. I'd like to see them expanded so every color is available with every feature.

Quality

Date of experience: July 27, 2024

Blinds.com's site is easy to use and has a great selection...
January 5th, 2024
Verified site experience
• Previous review

Blinds.com's site is easy to use and has a great selection of colors and options.

Date of experience: January 5, 2024

Thumbnail of user rdeluccia1
New Jersey
1 review
0 helpful votes
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June 16th, 2024

I had recently placed an order for 12 motorized blinds. All the blinds fit properly unfortunately one of the blind motors was defective. It's been almost two months with at least three calls to customer service asking the same questions over and over again. The blind is stuck now in the down position, and they still have not given me a straight answer on when I will be receiving a replacement as the factory in Vietnam is giving them a hard time on the warranty.

Products used:
Roman shades

Service
Value
Shipping
Returns
Quality

Date of experience: June 6, 2024

Thumbnail of user charlesk1879
North Carolina
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

The only place I have found that I could get a 20x48 pleated replacement blind for my RV. They look great and delivery was quick.

Quality

Date of experience: August 10, 2024

Thumbnail of user toddg567
Maryland
1 review
0 helpful votes
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August 4th, 2024
Verified purchase
• Updated review

Found blinds to match what I purchased before and was able to get a great discount as well. Completed room with matching blinds. Saved over $200 with discount.

Quality

Date of experience: July 25, 2024

Very clear on how to measure and order
December 6th, 2023
Verified site experience
• Previous review

Date of experience: December 6, 2023

Thumbnail of user meagans102
Michigan
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Easy to use :) We love the quality and price of our blinds :) The color goes great with our trim. Our blinds came quickly and were packaged well. They were really easy to put up as well. I highly recommend using blinds.com.

Quality

Date of experience: June 22, 2024

Thumbnail of user pamelah2300
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Excellent customer service. Extremely helpful and understanding. I have ordered six blinds from Blinds.com and will be ordering another six. I am grateful for the help and assistance. Professional and knowledgeable. This was an easy experience. My order arrived within a few weeks. Perfect. Very happy.

Service
Quality

Date of experience: June 4, 2024

Thank you
February 5th, 2024
Verified site experience
• Previous review

Date of experience: February 5, 2024

Thumbnail of user donnas4226
Wisconsin
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Easy so far all went well even on the damaged product customer service was great. Would definitely shop here again. Blinds were exactly what I ordered

Service
Quality

Date of experience: July 27, 2024

Thumbnail of user lindad3641
Arkansas
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

I had to replace 1 of 7 twelve year old blinds. I did not the name of the color of the old blinds. I used the samples to perfectly match. Installation took less than 30 minutes.?

Quality

Date of experience: July 26, 2024

Thumbnail of user jacques65
Washington
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Easy to do- and best price. Great Quality This shade matched my other shades well. I added the same shade to a different window after having the others for 4 years. And am very happy with them.

Quality

Date of experience: July 9, 2024

Thumbnail of user karenl4351
Alabama
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

It was easy ordering and we received our blind in a timely manner. I would definitely recommend your site to others that are in the market for some blinds

Quality

Date of experience: July 7, 2024

Thumbnail of user kathelenab2
North Carolina
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Ordered custom cool a roo shades. Arrived in about 4-5 weeks. One set had the wrong color hardware, but a call into customer service fixed that and the correct parts arrived in about a week. Would definitely order from them again.

Service
Quality

Date of experience: June 11, 2024

Thumbnail of user kennethg1165
Pennsylvania
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Blinds were easy to order. They ook great, work well, and I am very satisfied. Blinds shipped quickly and were easy to install. Highly recommend them.

Quality

Date of experience: July 30, 2024

Thumbnail of user stephanieb3114
Texas
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Love the custom fit. I will definitely go to Blinds.com for future window coverings. The website was very easy to use and prices are better than home depot.

Quality

Date of experience: July 4, 2024

Thumbnail of user ninav105
Massachusetts
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

A lot of options, which I see as a pro. Ordering/purchasing was pretty simple and straight forward. Manufacture and shipping were fast.

Installation instructions and video were not great; especially not for $700 blinds (although I paid $571 w/ a discount). The plastic pieces seem cheap; again, especially for $700 blinds. Upon installation, a piece of the plastic clip affixed to the blind (i.e. Only one; no extras) broke.

The blind looks nice; I do like the fabric, pattern, aesthetic, but for $700, Im unable to say its worth the cost.

Quality

Date of experience: June 5, 2024

Simple, comprehensive, fast, a lot of options
April 23rd, 2024
Verified site experience
• Previous review

Date of experience: April 13, 2024

Thumbnail of user vickiz49
Wyoming
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Uncomplicated, quick, reasonably priced. We have always been completely satisfied with the quality of our ordered products. I've ordered multiple times. Blinds.com is my "go to" EVERY time.

Quality

Date of experience: July 11, 2024

Thumbnail of user caryl89
California
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I originally ordered with the wrong measurements but thankfully Blinds.com has a generous policy for reordering! Received the correct blinds pretty quickly and was very easy to install on our own.

Service
Quality

Date of experience: July 3, 2024

Thumbnail of user alesandrad
Utah
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy Peasy! Great product, fast! As long as you measure correctly, you should be totally good. On their end, it's a breeze.

Quality

Date of experience: August 15, 2024

Thumbnail of user judyt704
South Dakota
1 review
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

Easy ordering. The blinds arrived on time. They were exactly what we ordered. Relatively easy to install! We have ordered from this site several times with no issues!

Quality

Date of experience: July 18, 2024

Easy to find what I wanted
June 7th, 2023
Verified site experience
• Previous review

Easy to find what I wanted. I like the sale price and quick delivery.

Date of experience: June 7, 2023

Thumbnail of user lindap3721
Tennessee
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Went to this website because it had the longer blinds at a good price. Could not find them on other websites. Easy ordering. Many choices.

Date of experience: August 16, 2024

Thumbnail of user richards6658
Wisconsin
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Determining length was a bit confusing as I mounted the shade on rafters rather than in a window
Should have been a couple inches longer but fortunately there was enough adjustment play with the brackets that it worked

Quality

Date of experience: June 3, 2024

Thumbnail of user juliet1512
Idaho
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Nice website, packed well. Look wonderful in the room. Blinds came on time and shipped well. They need 100 characters in this space so I will continue to type until I have the amount required.

Quality

Date of experience: July 14, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
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