Blinds.com

It was easy to select the options I wanted, and my woven wood shades arrived fairly quickly, with free shipping. Unfortunately, the color that arrived was darker than the sample, and it turns out I didn't like my choice of lift mechanism (continuous cord loop). Fortunately, there's the satisfaction guarantee! I priced out an alternative color with slightly different options, and calculated that I'd have to pay about $75 more to cover the difference. I called customer service, and the agent was very helpful. Unfortunately, the way they calculate the difference is based on the price of the products at the time of purchase, and it turns out the new shades I had chosen were *much* more expensive at that time. The difference was going to be $161, which was nearly the cost of buying the alternative blinds brand new at the current pricing (and it more than doubled my total cost). The new blinds arrived *very* quickly (less than a week), and they're... OK. The color is fine and matches the sample. The cordless lift is a bit awkward, though, and hard to get fully open. The "handle" for the lift is a full-width trim piece that's painted a glossy tan that's much lighter than the shade material and looks cheap. I would have preferred the small, clear "thumb grip" I saw in the videos demonstrating the cordless lift. In the end, I'm a bit unsatisfied, but I no longer qualify for a remake. (Ironically, if I *did* buy the new shade at the new discount price instead of doing it as a remake, I'd still have a remake available to me!) I'm bummed because I paid significantly more per sqft than I usually do for custom blinds & shades, and it's my least favorite window covering in the whole house. The rest of my experience was pretty good, though, and would have been great if I ended up liking my shade.

The customer service rep was very helpful and made my options clear. I wasn't totally happy with my options, but she was helpful nonetheless.

You gave me a coupon for 50% off but when I get to check out I didn't get it.:(
If your going to give a coupon to someone you should honor it!:(
Overall the binds turned out great and look great.

So far better than good! Better options than you can get at Home Depot or Lowes, and guaranteed.
Try it. You'll Love it!
Thank you!

Easy to use website allowed us to pick the right blind for the particular application. Very happy with the quality of the blind and the delivery process. The blind was easy to install.

Still in process of installing. The instructions are not easy yo follow. It doesn't appear that the top down and raise from the bottom both have handles to use to keep the shade clean as I thought it was pictured that way on line.

Blinds are decent quality but no cords makes opening and closing blinds in a basement window, over 6 ft above the floor, more difficult. As this presents little to no "entanglement" risk it's annoying I can't order what I need. Also, low advertised prices increase significantly with a few inches wider measurement. It's not clear why that's the case and would be nice if that was explained. Feels like a bait and switch.

I have ordered for several years now, and never, ever had any problems with my orders. Ordering is a breeze and the installation of cellular blind is equally simple.

Easy Website to navigate.
I had a problem with the brackets.
Wrong ones were shipped.
Customer service told me I had to order valances but they couldn't price them out. They had to wait for the manufacturer to get back to them. It was then I realized you ere a reseller and not the manufacturer.
Bad news.
I went back to look at my order and realized they shipped the wrong brackets, called CS again and sent pics and customer service rep had them resend the proper brackets.
It is hard for me to recommend a company that is a reseller unless the people I recommend to know how to navigate what exactly they need.

Scheduling measurements getting the blinds delivered and then scheduling installation took almost 2 months. They haven't been installed at this point but we are very satisfied with a previous order from several years ago.

Well organized website, good filters, just nice and easy to compare products and make a decision. It good when you can get answers to all your questions by clicking. Product was just what I ordered.

Design consultant, Whitney Fenton, was very helpful over the phone, especially with color selection. She even sent me some high definition photos by email to help me make a color selection. The product selected was delivered timely and fulfilled my expectations. We easily installed the cellular shade ourselves.

Choosing the blinds online was very easy. There was a slight hiccup with the delivery time because they had run out of our color choice but only by about a week. Blinds were delivered in perfect condition and they all fit beautifully!

Very helpful. Love our new blinds! My hubby had them up "in no time flat!". They look great in our bedroom and meet our needs perfectly!

Easy instructions on measurements were spot on and good choices of sizes and styles. Installation was rough on the first window, but after that it was a breeze.

The blinds were made in accordance with my non-standard order. Everything was nicely packed and easy to assemble according to the instructions provided via QR Code. Professional service, and easy for making order.

Assistance provided was excellent! When ordered, we were told these are manufactured in USA! No, not even close! Items definitely made in China!

Third house using blinds.com! We love them. So affordable and a high-end look! I will continue to use them in more rooms and have recommended them to many friends. SLAY BLINDS.COM! <3

We purchased two shades for our screened in patio. The shades arrived as expected, size was correct, and they are awesome! The color displayed was very close to what we received as well. We are thrilled!

Hardware selection inadequate for inside mounting option.
Shade mounting brackets should not be shipped installed on the shade header.
Simply include the shade mounting brackets in a bag with the other hardware items.

It was an amazing experience! When our blinds arrived they were too long. Blinds.com sent us new replacement blinds in the perfect size quickly! We were blown away by how quickly they corrected OUR mistake & with zero hassle. Blinds.com could teach some other companies about superior customer service!

We measured the windows, put in the order. They arrived within 2 weeks and we had no trouble installing them ourselves. Hassle free and much cheaper than local decorating center prices.

We have purchased all of our blinds from Blinds.com. Easy to order and fit perfectly! We will order from Blinds in the future. Thank you!

Shopping at Blinds.com is easy and straightforward. You can't beat the prices! I ordered these blinds to match existing ones I had purchased from Blinds.com. They are exactly like the others and I couldn't be happier.