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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,535 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    654
  • Quality
    2210

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Positive reviews (last 12 months): 94.5%
Positive
1,600
Neutral
40
Negative
54
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126,389 reviews

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How would you rate Blinds.com?
Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
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Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
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Reviews (2,535)

Rating

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user michaelp7312
California
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Easy measurement instructions to follow, IMPRESSIVE quality blinds, great pricing, fast delivery, and easy to install. THANK YOU!

Quality

Date of experience: August 26, 2024

Thumbnail of user thomasa832
California
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

Very easy to find the product needed, place the order and receive a quality product. Will order addition additional products.

Quality

Date of experience: August 7, 2024

Thumbnail of user thomash3767
Alabama
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Easy to order, easy to install. Now I have to fill this us with more words since I have to write 100 characters. Only ten more. Done

Quality

Date of experience: August 7, 2024

Thumbnail of user deborahr2469
Texas
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

I ordered the room darkening roman shades in white. They shipped as promised, arrived in perfect condition & were easy to hang
Love them! They are easy to operate so now I open & close them everyday. Our bedroom is much more enjoyable with sunlight flooding the room all day but dark at night so we can sleep in mornings.

Quality

Date of experience: May 28, 2024

Thumbnail of user kellye706
Missouri
2 reviews
0 helpful votes
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July 14th, 2024
Verified purchase

Sooooo many to choose from. Clear measurement info., Easy to order, good sale, free shipping. What more could you ask for? Beautiful Blinds,easy yo install.

Quality

Date of experience: July 4, 2024

Thumbnail of user catherinef168
Wisconsin
2 reviews
0 helpful votes
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June 25th, 2024
Verified purchase

Lots of choices, I like that. I like that I could get samples sent to my home in a timely manner. The color options and fabric options were endless! I was able to find exactly what I needed for the space that I have.

Service
Quality

Date of experience: June 15, 2024

Thumbnail of user arleneg199
California
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Great sale. Preferred brand available. Neutral but contemporary colors that I was looking for. Measurements exactly as requested.

Quality

Date of experience: August 7, 2024

Thumbnail of user tammiw35
South Carolina
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

I'm replacing all the blinds in my house as they fail with the 2" Faux Wood Blinds. We have a large house so this is going to be a lengthy period of purchases. So far the blinds have been great and so much lighter than the real wood ones that the previous owners put up.

Quality

Date of experience: June 6, 2024

I love that I can go to my account and see the previous...
January 13th, 2023
Verified site experience
• Previous review

I love that I can go to my account and see the previous orders. The lady that helped me with my sign on was wonderful. Her name was Chasity. The blinds are perfect too. I am replacing my old blinds one at a time as they break with the faux wood blinds. They are much lighter but look like wood. They are wonderful!

Date of experience: January 13, 2023

Thumbnail of user charlesh3406
Canada
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Carlton Dennis was excellent! Knowledgeable and efficient. Was able to help and confirm all questions. Give the man a raise!

Quality

Date of experience: August 4, 2024

Thumbnail of user williams7434
Virginia
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I am a repeat customer and the buying experience has always been easy and the shades have always fit well the blinds fit well and were easy ti install. The colors matched the room the way I wanted

Quality

Date of experience: July 15, 2024

Thumbnail of user jonik68
Indiana
2 reviews
0 helpful votes
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June 11th, 2024
Verified purchase

Each blind came as ordered and properly labeled for ease in location installation. Install was simple except for the horizontal Sliding Door blind which arrived with the cords in a tangled mess. Take your time to untangle and learn how they need to be layed out...you can do it if I did it!

Quality

Date of experience: June 1, 2024

Thumbnail of user debbib34
Florida
2 reviews
1 helpful vote
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June 6th, 2024
Verified purchase

Easy to connect with a customer service person and to edit the shades. They were helpful to resolve our question since we have a 10 foot wide window recess with three windows in it. We entered the centerline dimensions separating the three windows and their software deducted appropriately for our shades to fit perfectly!
Very happy with the quality, the ease of installation and the detailed instructions!
We ordered the motorized cellular blinds and so impressed with how well they work. They came preprogrammed to stop 1/8" from the window sill!

Thank you for a great product!

Service
Quality

Date of experience: May 27, 2024

Thumbnail of user randys1467
California
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

This was about as easy as it gets! The process from start to finish was easy and the blinds look & function great! The pro tips that were offered really kept me from making any mistakes.

Quality

Date of experience: July 11, 2024

Thumbnail of user robinj391
Texas
1 review
0 helpful votes
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June 9th, 2024
Verified purchase
• Updated review

All of our blinds are from blinds.com and we really like the easy ordering process and the many different styles and colors to choose from. It doesn't hurt that my husband used to be in the window treatment business but we just love shopping when we want something for the house always loving the result

Quality

Date of experience: May 30, 2024

Great prices and quality product
October 2nd, 2022
Verified site experience
• Previous review

Date of experience: October 2, 2022

Lots of selection!
July 30th, 2022
Verified site experience
• Previous review

Date of experience: July 30, 2022

Love the quickness!
June 10th, 2022
Verified site experience
• Previous review

Love the quickness! Great website too!

Date of experience: June 10, 2022

Good so far, still waiting on samples
May 11th, 2022
Verified site experience
• Previous review

Date of experience: May 11, 2022

Thumbnail of user christyk211
Hawaii
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Fit perfectly and easy to install. Blackout blinds for the bedroom are great! Arrived quickly and helpful instructions were provided. Need a drill for installation and that's it!

Quality

Date of experience: July 7, 2024

Thumbnail of user lindaa2851
Missouri
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Would like info showing how the cell size is determined. It should be made clear what that measurement represents. I usually never order without a human contact

Quality

Date of experience: July 15, 2024

Thumbnail of user jeffm2662
Ohio
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Excellent overall experience. Shades were custom sizes and fit was perfect and installation was a breeze. Would highly recommend.

Quality

Date of experience: August 4, 2024

Thumbnail of user williamh5714
Michigan
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

The new hanging system is improvement, but the functionality of the up down blind is temperamental and has to be coaxed, I like the blinds I ordered in 2017, their functionality was better

Quality

Date of experience: July 12, 2024

Thumbnail of user tammiep40
Arizona
3 reviews
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

Easy and fun! My orders are right every time. Customer service is always nice and helpful. Plan to order again to finish the rest of the house. Great selection and pricing.

Service
Quality

Date of experience: July 8, 2024

Love the quality and ease of buying and sales
December 29th, 2024
Verified site experience
• Previous review

Date of experience: December 29, 2024

Thumbnail of user cynthiah2348
Wisconsin
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Lots of options. Good discount. Works for my family who want blackout blinds because of small children. Wasn't sure what to order for complete blackout. Minimal slice of light along sides.

Quality

Date of experience: July 13, 2024

Thumbnail of user dougd465
Wisconsin
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Nice easy ordering and it would be nice to be able to reorder an item. It is important that color matching be done right. Thanks

Quality

Date of experience: August 5, 2024

Thumbnail of user kendrickb42
Utah
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Website makes it very easy to shop and select the right product. Aalso very easy to enter your measruments. Always been satisified with the blinds I buy here. Never had an issue. Will be buying here again soon.

Quality

Date of experience: June 20, 2024

Thumbnail of user joew945
Washington
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

I am sorry I do not have the words to describe how great I think your company is. You followed thru with everything I asked for in a very timely manner and we couldn't be more pleased

Quality

Date of experience: July 1, 2024

Thumbnail of user carynm57
Wisconsin
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Peace of mind knowing that if I am not happy with my order, I can have it replaced. Easy-to-navigate website and fairly quick shipping means I'll definitely be back for additional window treatments.

Service
Quality

Date of experience: June 25, 2024

Thumbnail of user josephb3695
Georgia
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

It was very easy for a DIY project. The product seems to be well made along with a easy installation process for DIY people. Your product blends into any rooms decor. Thanks again
P.S. You have a return customer here.

Quality

Date of experience: June 1, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
Typically does not respond to reviews

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