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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,535 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    654
  • Quality
    2208

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Positive reviews (last 12 months): 94.5%
Positive
1,600
Neutral
40
Negative
54
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126,389 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Good and Disappointed”

Rick Y.
11/23/24

Live in the artic and order roman blinds for a rear door. Great material, nicely lined but the bottom rail and sewing is uneven. Looks horrible when raised.as one end is higher than the other. No contact info was provided to discuss the issue with.

Date of experience: 12/29/24
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Top Critical Review

“Never again”

Barret G.
1/6/25

Ordered exact dimensions blinds with the understanding that when they made the product they would leave a tolerance. 3 blinds delivered, all were exact same size as my opening so I can't use them. Called customer service, they said there's nothing they can do for me. $100 wasted, never ordering from this website again.

Date of experience: 12/27/24
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Reviews (2,535)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (408) web site (34) window coverings (43) installation instructions (35)
Thumbnail of user beverlyc1084
Texas
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Great selection and lots of options to suit your needs. Customer was very helpful answering my questions before I placed my order.

Service
Quality

Date of experience: July 20, 2024

Thumbnail of user michaelp7233
Arkansas
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Nice Blinds. Well built and function as advertised. Very attractive without taking away from the aesthetics of the room. I am very pleases!

Service
Quality

Date of experience: July 26, 2024

Thumbnail of user janetm2593
Indiana
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Great price & exactly as I hoped & expected. Perfect fit & good value for the price. They arrived on time & were easy to install. It was a great experience!

Service
Quality

Date of experience: July 4, 2024

Thumbnail of user samg1010
South Carolina
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

Very happy with price, timeliness of delivery, and quality of product thus far. Very satisfied and impressed with order confirmation process (given that it was a fairly large order).

Quality

Date of experience: July 8, 2024

Would like if site did not show products NOT available...
May 31st, 2024
Verified site experience
• Previous review

Would like if site did not show products NOT available in selected size(s).

Date of experience: May 21, 2024

Thumbnail of user jenniferp3180
Washington
1 review
0 helpful votes
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June 6th, 2024
Verified purchase
• Updated review

Have order blinds for almost every room in our house - easy to install and they all fit beautifully! The blackout blinds really do the trick of keeping out the early morning sun here in the PNW, and also help to keep rooms cool on hot summer days.

Quality

Date of experience: May 27, 2024

Well organized
February 27th, 2024
Verified site experience
• Previous review

Well organized - easy to find what I was looking for

Date of experience: February 27, 2024

Thumbnail of user ericw2289
Georgia
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Easy to review products, with solid instructions for measuring. Satisfying option selection. Product was exactly as described and was delivered when indicated upon order.

Quality

Date of experience: June 21, 2024

Thumbnail of user deborahl2179
Minnesota
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

The color of the item is no where near the color shown on line or in the confirmation email. I looked everywhere to find the color I wanted & thought I had found it. I could have paid a lot less for the same color that I received from this company. So disappointed.

Quality

Date of experience: May 29, 2024

Thumbnail of user anng1081
North Carolina
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Easy to use website. Good selection of window treatments. Competitive prices. Items arrived well packed. We installed the shades ourselves. It was time consuming but not difficult.

Quality

Date of experience: July 9, 2024

Thumbnail of user stephana46
Washington
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Great as always, I had one blind that broke after 12 years and this was a replacement for the broken one. I hope this one lasts as long as the others.

Quality

Date of experience: July 8, 2024

Thumbnail of user johnm14201
Connecticut
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

The website is easy to manage, and I made the order. The shipping was faster, and the product was received in good condition. But the product comes with a defect, and they can not replace it with a new one.

I called twice to receive a response to my concerns. They approved my claim but can not replace my blind because of some policy issue that, to be honest, I don't understand. They only sent me a credit for 15% of the total cost of the product, which was around $1000.

Service
Quality

Date of experience: June 4, 2024

Excellent website
April 22nd, 2024
Verified site experience
• Previous review

Date of experience: April 12, 2024

Thumbnail of user joanh1066
California
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

I had an issue with the original blind I ordered… it didn't come all the way down to the window sill. When I first contacted Customer Service, they sent me a video that explained how to possibly correct the issue. It didn't help. When I called back they immediately reordered the blind and I received in a timely manner. The blind is great now!

Service
Quality

Date of experience: May 29, 2024

Thumbnail of user jeanp924
California
2 reviews
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Easy peasy. Great service. Received them almost 2 weeks earlier than expected. The blinds were easy to install and makes the entire room look and feel better.

Quality

Date of experience: July 7, 2024

User friendly interface!
February 17th, 2024
Verified site experience
• Previous review

User friendly interface! Great price on premium brands.

Date of experience: February 17, 2024

Thumbnail of user brucet639
Massachusetts
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Nice to have the estimate builder function. I little difficult to select some of the features when modifying the estimate. Ended up with duplicate estimates.

Service
Quality

Date of experience: July 7, 2024

Thumbnail of user juliez426
Washington
2 reviews
0 helpful votes
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July 21st, 2024
Verified purchase

Everything arrived as they said it would. Easy to install, pretty good quality, was actually suprised, thought it wouldn't be as nice as they are. Would 100% use them again.

Quality

Date of experience: July 11, 2024

Thumbnail of user jeffc2471
New York
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Easy to use easy checkout, good communication and arrived within a reasonable time. Only issue was being able to identify which window they went in. I identified each window with a specific label so I would not have any issues. This label was not on window.

Quality

Date of experience: May 27, 2024

Thumbnail of user billm2203
Florida
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

I was easily able to install my (80 inch wide) blinds myself in minutes! They look great and arrived right on time. I would use Blinds.com again.

Quality

Date of experience: July 18, 2024

Thumbnail of user helenp1244
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

The blind is okay. The color is good. On delivery, the blind was left on the doorstep even though there was a note with instructions on the door. That is unsatisfactory. Luckily my neighbor brought it in. I will think twice before I order again.

Quality

Date of experience: June 3, 2024

It's understandable
April 25th, 2024
Verified site experience
• Previous review

Date of experience: April 15, 2024

Thumbnail of user maggies391
California
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Well-made blinds; look great. Were about 1/8' too long (my partner and I both independently checked the measurements of our windows before we input the numbers into the site), so had to take the end caps off to install them in the windows, but not the end of the world.

Quality

Date of experience: May 28, 2024

Thumbnail of user edmondk28
California
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Simple and straightforward. Good phone support, and reasonably priced installing and measuring. Installer was not very deligent. He misaligned my blinds by 1/3 of an inch. When I told him that they were not aligned, he seemed indifferent. I had to tell him 3 times before he was willing to redo it..

Quality

Date of experience: May 25, 2024

Thumbnail of user alexanderh668
Illinois
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

The whole process was smooth and installation was straightforward. I'm extremely happy with my purchase and experience with this company. The results transformed my home

Quality

Date of experience: July 5, 2024

Thumbnail of user christinec2299
Pennsylvania
4 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

I ordered one blind for the kitchen to see the quality etc. Based on what I received I will place an order for the remaining windows.

Service
Quality

Date of experience: July 30, 2024

Thumbnail of user helene903
Ohio
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Beautiful but a little more translucent than I had hoped. Didn't want black out shades but something a little bit more than they are.

Quality

Date of experience: July 30, 2024

Thumbnail of user richardh4660
Virginia
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

The site is easy to use and very well informative the quality of the blinds is great and easy to install. Will be ordering more in the future.

Quality

Date of experience: July 30, 2024

Thumbnail of user josephp2933
Illinois
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Went well from the get go. The important part is to get the measurements right. Very easy install and I love the crank feature - easy up and down. Blinds are well made and the product was well packed, though one tube was badly damaged there was no product damage. Bought on sale great pricing and shipping.

Quality

Date of experience: May 26, 2024

Thumbnail of user theresaf686
Pennsylvania
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

It was easy to find what I was looking for on the site.There was so many choices and colors to pick from. Along with the customize sizing. Will be ordering blinds from here again.

Thank you

Quality

Date of experience: June 25, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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Blinds.com Customer Service
Typically does not respond to reviews

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