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Blinds.com has a rating of 4.4 stars from 2,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.
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126,354 reviews
Easy to pick your product and order. Hope it is as nice as it looks online and that we can handle the installation. It looks pretty simple and they seem to have easy to understand instructions. We are waiting for warmer weather to install our new solar blind. Looking forward to it!
I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.
This website performs well, and the sales prices are great. The exterior shades keep the west side rooms much cooler. Easy to install for any DIYer.
Date of experience: July 23, 2024
Date of experience: May 22, 2022
But with the memorial discount it became affordable. It was easy to scroll through the options and choose the blinds that would work for me. I'm glad that we chose the header with the rounded corners, it gives the blinds a nice finished look
Date of experience: May 27, 2024
Had a problem with one of my blinds and they took care of it. Good job! One of the wands would not click into place. I asked for a simple repair option, but they sent a whole new blind. Well done!
Date of experience: June 23, 2024
Great help from Jerry, designer consultant. She helped us choose the perfect color of roller blinds. We also saved at least 50% by ordering online instead of big box store
Date of experience: June 15, 2024
Once I figured out all the spots to fill out it went fine. Lots to choose from for sure. Thanks. Have never order online before. I like what we got but wasn't what I actually thought I was getting.
Date of experience: June 30, 2024
Very straight-forward, guided customization and purchase process. However, the blinds were on back order for over a month with little communication. They look like good quality but I have not hung them yet. Worried about the motor/app/hub combination based on reviews of the associated app, which were "obscured" until the blinds were delivered. More information about the app in advance would have swayed me away from this brand.
Professional but not very sympathetic. Sounded like I was the hundredth unhappy customer of the day. Offered small reimbursement for the extended wait which barely covered temporary window coverings.
Date of experience: May 3, 2024
Date of experience: March 19, 2024
Quick and easy order. Blinds arrived when they were supposed to and my husband and I were able to put them up without any problem.
Date of experience: July 28, 2024
My first shade order was defective- it would never go up after I installed it. You replaced it, but this one is defective as well. It goes up only as I push it up and gather the folded shade and push it up a couple inches at a time! What is wrong with your products? I was considering using your company for other window treatments, but I will not now.
Date of experience: May 23, 2024
Website is a bit confusing. Customer reps nice however. Took forever to get the exact blinds I wanted. Still don't know as I haven't opened the boxes. Came in three different shipments/times.
Nicole was nice and patient but all of your blind models are not easily found on the website. Even with the sent samples, I was confused as to the specs of what I was purchasing.
Date of experience: June 15, 2024
Website is a bit confusing. Customer reps nice however
Date of experience: May 1, 2024
Beautiful blinds and Great customer service and easy to order. Thanks to Geri x5013,,, very helpful. Color is hard to determine so I appreciate the sample requests. Makes choice easy and satisfied.
Date of experience: July 3, 2024
Date of experience: May 4, 2024
I love these guys... Good products, great prices, super sales. The website gives you all the right tools for a fabulous DIY project. & Customer service it's just a call away for help.
Date of experience: June 16, 2024
I love the sales, quick to find and measure options. Thank you
Date of experience: January 31, 2024
Date of experience: January 2, 2023
I created an account so I could save an item, but when I logged back in the next day it was not there, so I had to start from scratch again.
Date of experience: December 11, 2022
It's a little convoluted, screens keep changing, but if you are savvy it's ok. Thank you
Date of experience: December 8, 2022
No installation instructions. Poorly drilled holes for installation. Blown off by customer service rep. We had to go purchase different screws and hardware to hang after spending almost EIGHT HUNDRED DOLLARS. Will NEVER do business with BLINDS.COM again.
Date of experience: June 14, 2024
No thanks. No time
Date of experience: April 30, 2024
Waited about 2-1/2 weeks for my blind order to arrive, when I opened the box there was no mounting hardware ir valance mounts. I got ahold of blinds.com customer service to let them know my order arrived missing parts and I couldn't hang my blinds, and they told me I would have to wait 10~12 working days to receive my missing hardware?
As I mentioned above my blind order arrived with missing hardware, when I contacted the service department , I expected their response would have been, "I'm sorry for our mistake, we're overnighting the missing hardware to you. Instead they said your hardware will arrive in 10~12 business days?
Date of experience: May 28, 2024
Date of experience: April 13, 2024
It was an easy process great communication however there could've been more instructions included. But we figured everything out, and it was fairly simple
Date of experience: June 20, 2024
Blind easy to assemble and easy to install. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good.
Date of experience: July 28, 2024
Great to have samples available... helped me make my decision. I was so pleased with my first order that I placed the second order for a different room in my house. These are great blinds and a great price.
Date of experience: May 21, 2024
We were able to get free samples multiple times until we finally decided what we wanted. We paid for the installation - a bargain - and we were glad to have the installer come and measure for accuracy. Installation was fast. Would recommend, absolutely.
Date of experience: May 25, 2024
Design consultant Grant was very helpful.
Grant was very helpful but there was a communication disconnect at the time if the initial order so they did not fit I called customer service, explained what had and a new order was promptly shipped. I was like wow, blind.com motto is true. Truly happy and still amazed. FYI, installation was so easy. Thanks
Date of experience: May 31, 2024
Customer service has been very nice and helpful with getting my order completed. I had two large windows with 3 pains of glass in each, and the blind valances needed to be next to each other, and I was told that returns would work on the blinds, but they were too thick and spaced the blinds too far apart. Had to order new valances which took longer than expected. Blinds are good quality, but not the greatest.
Had to order six new valances for two windows (6 pains of glass) and I received three of my valances and had to call back to get my other three delivered. Valances are made from cheap wood that is warped, without returns, the valance is definitely out of shape.
Date of experience: May 4, 2024
Rose Burns has been very nice and helpful with getting my order completed.
Date of experience: March 19, 2024
Everything arrived as expected, and installed very easily...,...
Date of experience: August 17, 2024
Date of experience: March 27, 2023
I placed an order based on my measurements. I paid $199 for the "professional" measurement and installation. After measurement by a "professional" (not) the cost of the blinds went up $140. The largest difference in measurement was 1/8". I have a feeling this pro measurement/installation package is really just a tactic to up the price by saying my measurements were off. I don't have the blinds yet so I can't speak to quality but I would strongly encourage people not to fall for the measurement-installation program. The guy who came to measure was rude and very inconsiderate. And, it is a 3rd party vendor so they have no ties to blinds.com - which, I learned, is owned by Home Depot.
Products used:
to be determined; no products received yet
Date of experience: May 9, 2024
They were super easy to install and look gorgeous! Ordering and installing myself saved me around 3000$ from a bid i got with a local vendor.
Date of experience: July 15, 2024
Product is simple and neat, though ordering process a little complicated -- especially rescheduling process with Home Depot service provider. Sometimes Blinds.com require a call to move the process forward, which is not my favorite method.
Date of experience: May 5, 2024
Easy to order and select what I wanted. The electric shades are great and work well. They are a massive improvement! They were easy to install and there were many choices of styles and colors.
Date of experience: June 28, 2024
They had the color of Levelor blinds that we needed to match our others. Offered multiple options when ordering the customized blinds. We were able to use the existing brackets from the previous blinds on window frames and it worked out great!
Date of experience: May 23, 2024
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
