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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    652
  • Quality
    2194

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Positive reviews (last 12 months): 94.5%
Positive
1,592
Neutral
40
Negative
53
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126,354 reviews

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How would you rate Blinds.com?
Top Positive Review

“Don't know yet...”

Judith S.
11/30/24

Easy to pick your product and order. Hope it is as nice as it looks online and that we can handle the installation. It looks pretty simple and they seem to have easy to understand instructions. We are waiting for warmer weather to install our new solar blind. Looking forward to it!

Date of experience: 1/4/25
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Top Critical Review

“Continuously satisfied with this purchased!”

dianne b.
12/28/24

I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.

Date of experience: 10/20/24
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Reviews (2,519)

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Reviews that mention popular keywords

customer service (407) web site (34) window coverings (43) installation instructions (34)
Thumbnail of user robertl5441
Oklahoma
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Easy to pick choices. Good website. Several years ago (9-10) we bought Bali privacy blinds for our bathroom through Blinds.com. Size and quality were great. Installation was very simple. Once again we have remodeled the same bathroom but changed from a wood tone to a light gray motif. I went back to my records of the first sale and basically duplicated it, changing only the color and upgrading to free lift stringless model. The results were perfect. Love the easy lifting. Thanks for another great experience.

Quality

Date of experience: May 16, 2024

Thumbnail of user victoro270
Missouri
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

VERY INFORMATIVE INSTRUCTIONS AND CUSTOMER SERVICE WAS READILY AVAILALBE TO ANSWER MY QUESTIONS

My order was missing a Wand...Customer Service says they will arrange to have a Wand mailed to me

Service
Quality

Date of experience: July 29, 2024

Thumbnail of user fredt294
Wisconsin
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

I was very happy with the ordering process, the product itself, and the ease of installation. Unfortunately, I made one measuring mistake but that was on me. The items were all made to my specifications and were labeled very clearly. We love our new blinds.

Quality

Date of experience: May 16, 2024

Thumbnail of user stacyl735
Minnesota
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Great prices, easy to navigate website and product is top notch, and very easy to install. The measuring and ordering process was perfect and everything looks great.

Service
Quality

Date of experience: June 27, 2024

Thumbnail of user eninjaj
Texas
4 reviews
0 helpful votes
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August 4th, 2024
Verified purchase

Easy to navigate and multiple options for window treatments. Good pricing and the installation was very easy to schedule.

Quality

Date of experience: July 25, 2024

Thumbnail of user debbiem1661
Tennessee
2 reviews
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

Easy process. Great product this is the second home we've used these blinds in and we're very please with the quality and price.

Quality

Date of experience: July 18, 2024

Instructions were easy to follow
February 8th, 2023
Verified site experience
• Previous review

Instructions were easy to follow.
This is second time ordering from Blinds.com
Very satisfied

Date of experience: February 8, 2023

Thumbnail of user marinesd
California
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Not to bad, brackets are terrible, wish the old box type with the piece thet goes on after the blind is slipped in. My opinion.

Quality

Date of experience: July 19, 2024

Thumbnail of user stewartt49
Arizona
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Size was perfect but the slats are no better than a $5 blind from Home Depot. The top slat was bent from the get go. Placement of the brackets over the swivel mechanism is way too tight when drilling into house walls. The screw heads interfere with the swivel mechanism unless the screws are WAY beck in the brackets. Instructions are poor at best.

Quality

Date of experience: May 8, 2024

Easy and affordable
April 3rd, 2024
Verified site experience
• Previous review

Easy and affordable. Great that they are made to exact size

Date of experience: March 24, 2024

Thumbnail of user monar111
Nevada
2 reviews
0 helpful votes
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April 28th, 2024
Verified purchase

Thanks for the free samples. It helped me make a decision to purchase blinds. Online ordering was quick and easy, blinds were delivered as promised. No issues with the color and size. I will order again.

Quality

Date of experience: April 18, 2024

Thumbnail of user vondam26
Washington
1 review
0 helpful votes
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May 8th, 2024
• Updated review

I initially left a review citing poor quality of vertical fabric blinds. I contacted customer service after posting the review and found that I was at fault. It seems the blinds were see through because I did not add the pvc backing. Blinds.com is remaking my blinds with the pvc backing and I only had to pay for the pvc backing, shipping and taxes. I should have ordered a sample first.

Date of experience: April 22, 2024

Disappointed
March 7th, 2024
Verified purchase
• Previous review

The blinds were very easy to order online. I was surprised to see how thin, flimsy, and nearly see-thru the fabric blinds were. If I ever order again, I'll be sure to get a sample before spending all that money.

Quality

Date of experience: March 7, 2024

Thumbnail of user markh5398
Virginia
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

Easy and lots of choices, and very easy to install. It was very easy to use the website, and pic out what i was looking for. The cut the blinds perfect to fit my window.

Quality

Date of experience: June 27, 2024

Thumbnail of user ginaa351
Nevada
1 review
0 helpful votes
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June 17th, 2024
Verified purchase
• Updated review

My order was received, both blinds were bent at bottoms.
Bottom bar on both.tried to straighten, better but not great. I like the blinds, color is great just damaged

Quality

Date of experience: June 7, 2024

Received 1st 2 rooms, I am pleased and ordering bedroom...
May 7th, 2024
Verified site experience
• Previous review

Received 1st 2 rooms, I am pleased and ordering bedroom blinds

Date of experience: April 23, 2024

Thumbnail of user melindaw344
Utah
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Great, repeat customer! The blinds came quickly in excellent condition, and Installation was a breeze! Thank you blinds.com

Quality

Date of experience: July 24, 2024

Thumbnail of user kevinr2429
Washington
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Returning customer. Happy as always. I've bought from here three times now. I wish the wand on this blinds was longer though.

Service
Quality

Date of experience: July 24, 2024

Thumbnail of user johnd9310
Minnesota
2 reviews
0 helpful votes
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May 10th, 2024
Verified purchase

Everything up until I put the blind in the opening was as expected. The quality of the blind, color, parts and directions were all accounted for and what I thought would be there. The bottom frame fit perfectly as measured and the height was also right on, however, they tapered the bottom cut in leaving about 3/4" on both sides. This allows light in and looks less than ideal.

Quality

Date of experience: April 30, 2024

Thumbnail of user rogerj284
Michigan
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase

Latest of many orders for the house and did not disappoint. The website is easy to use and the delivery times are fast, especially for custom fitted blinds.

Quality

Date of experience: June 23, 2024

Thumbnail of user kayteet2
California
2 reviews
0 helpful votes
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April 23rd, 2024
Verified purchase

We ordered 3 custom fit blinds for our living room. The quality is akin to what you'd get at Home Depot (I belive blinds.com is a subsidiary of HD), but with the ability to customize your length and width, as well as how you open/close/lift your blinds. This was incredibly useful as we could customize which side (left or right) had the open/close apparatus, so we could make sure it was easy to open/close the shades based upon what furniture was in front of each window.

My husband installed all 3 blinds by himself (4x6 ft windows) and it only took about 45 minutes total.

I also sincerely appreciate that free samples from blinds.com are GENUINELY free, and arrived very quickly (I think 2 days). I'd highly recommend ordering samples if you're waffling between colors:)

If we need more shades in the future. I'll definitely be ordering from blinds.com again.

Quality

Date of experience: April 13, 2024

Thumbnail of user arthurb795
North Carolina
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

Give them the correct dimensions and they deliver a perfect fit, including all fittings and clear installation directions.

Quality

Date of experience: July 12, 2024

Overall the experience has been good
June 7th, 2024
Verified site experience
• Previous review

Date of experience: May 28, 2024

Thumbnail of user lynng708
Indiana
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Excellent customer service, professionalism, and attention to detail from everyone I have interacted with. The process has been very accommodating to my schedule, and I look forward to the finished product!

Quality

Date of experience: May 14, 2024

Thumbnail of user benc1439
Minnesota
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

The blind selection UI was really nice and I really liked the blinds. It was very easy to configure. 100 character limit for this is kinda silly though

Quality

Date of experience: June 15, 2024

Thumbnail of user gaylenet5
Hawaii
2 reviews
0 helpful votes
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June 22nd, 2024
Verified purchase

Working with blinds.com has been a very positive experience! Highly recommend and will use again! They have high quality product and back their product.

Service
Quality

Date of experience: June 12, 2024

Thumbnail of user scottb2550
Illinois
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

SITE IS CONFUSING - CHAT IS INTERMINABLY SLOW - but got it done. There must be an option for certain people, such as us, who have special windows to keep getting pull strings. We have no kids around. ONE SOLUTION DOES NOT WORK FOR EVERYBODY.

Quality

Date of experience: June 6, 2024

SITE IS CONFUSING
May 1st, 2024
Verified site experience
• Previous review

SITE IS CONFUSING - CHAT IS INTERMINABLY SLOW

Date of experience: April 21, 2024

Website was a bit slow
July 5th, 2022
Verified site experience
• Previous review

Website was a bit slow - and "matte aluminum" is not a color. Almost ordered 8 of the wrong blinds because of that. Those four options should be included with the colors without any type of separator.

Date of experience: July 5, 2022

Thumbnail of user andreb453
New York
2 reviews
0 helpful votes
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June 12th, 2024
Verified purchase

This is the 3rd time using Blinds.com. It was easy to order. It shipped on time and the packaging was over the top. It had backets to install several ways. The instructions were detailed enough to install the blind quickly. Plus it looked great when done

Date of experience: June 2, 2024

Thumbnail of user ericn975
California
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Installing them one room at a time as I fix walls and repaint the inside of my house. Three of them installed easily. The one with no old window frame was tight and the corner holding wedge cracked out the slot on the frame. Not happy about that as I took every precaution for it to fit. It appeared to be oversized. Still have two more to install. Will contact customer service to see iff they will replace the frame.

Quality

Date of experience: April 16, 2024

Thumbnail of user normans454
Mississippi
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Very,Very good we salute you! And again we salute over one hundred times enough for the minimum required characters, yes the minimum required characters

Date of experience: June 25, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

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