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    Blinds.com

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Blinds.com

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Overview

Blinds.com has a rating of 4.4 stars from 2,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and window coverings. Blinds.com ranks 2nd among Blinds sites.

  • Service
    652
  • Quality
    2194

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Positive reviews (last 12 months): 94.5%
Positive
1,592
Neutral
40
Negative
53
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126,354 reviews

113
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How would you rate Blinds.com?
Top Positive Review

“Don't know yet...”

Judith S.
11/30/24

Easy to pick your product and order. Hope it is as nice as it looks online and that we can handle the installation. It looks pretty simple and they seem to have easy to understand instructions. We are waiting for warmer weather to install our new solar blind. Looking forward to it!

Date of experience: 1/4/25
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Top Critical Review

“Continuously satisfied with this purchased!”

dianne b.
12/28/24

I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.

Date of experience: 10/20/24
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Reviews (2,519)

Rating

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Reviews that mention popular keywords

customer service (407) web site (34) window coverings (43) installation instructions (34)
Thumbnail of user ericn975
California
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

Installing them one room at a time as I fix walls and repaint the inside of my house. Three of them installed easily. The one with no old window frame was tight and the corner holding wedge cracked out the slot on the frame. Not happy about that as I took every precaution for it to fit. It appeared to be oversized. Still have two more to install. Will contact customer service to see iff they will replace the frame.

Quality

Date of experience: April 16, 2024

Thumbnail of user normans454
Mississippi
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Very,Very good we salute you! And again we salute over one hundred times enough for the minimum required characters, yes the minimum required characters

Date of experience: June 25, 2024

Thumbnail of user danield2819
Washington
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

My third purchase from Blinds.com over many years. This time for a volunteer Fire Protection District. The sales/customer service agent, Steve, was very helpful and in review we corrected the order on a window that was missed in the first quote. I also added two additional blinds to the order. Pricing was excellent with the offered discounts.

Quality

Date of experience: April 15, 2024

Thumbnail of user graysond18
Pennsylvania
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

This is my second large order from Blinds.com and I am again very happy. Ordering online was an easy process. I paid to have the blinds installed and the cost was reasonable. The installing contractor verified measurements first with an onsite visit and then followed up with the install after the blinds arrived. The contractor was professional and efficient.

Date of experience: May 10, 2024

Thumbnail of user jefferyh193
New York
1 review
0 helpful votes
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July 15th, 2024
Verified purchase
• Updated review

Easy, same as last time, showed up on time and were a perfect fit, will be ordering more in the near future for other properties.

Quality

Date of experience: July 5, 2024

Ordering has been easy, hoping these shades make the...
February 27th, 2023
Verified site experience
• Previous review

Ordering has been easy, hoping these shades make the property more appealing

Date of experience: February 27, 2023

Samples
February 24th, 2023
Verified purchase
• Previous review

Samples showed up, way better to look at in person than on computer screen. Now wife just needs to decide on a color.

Date of experience: February 24, 2023

2nd time ordering expedited samples, still have yet...
March 20th, 2023
Verified site experience
• Previous review

2nd time ordering expedited samples, still have yet to see the first order from a week ago. Hope this re-order for an additional $10.00 shows up. This is not making me feel real comfortable about ordering shades!

* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 18, 2023

Thumbnail of user theresaa669
Kentucky
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

I have used Blinds.com severeal times. This is the first time I have ha a problem, but they are good at taking care of problems,

Service
Quality

Date of experience: July 16, 2024

Thumbnail of user robertc8241
California
1 review
0 helpful votes
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July 9th, 2024
Verified purchase
• Updated review

Good instructions on how to measure. It was a little unclear how to andd additional items not the same size on the same order. I eventually figured it out.

Date of experience: June 29, 2024

Good instructions on how to measure
May 25th, 2024
Verified site experience
• Previous review

Good instructions on how to measure. It was a little unclear how to order additional items not the same size.

Date of experience: May 15, 2024

Thumbnail of user angelas3303
Massachusetts
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

We ordered quite a lot of swatches and ended up ordering several different kinds of blinds. These were for my office, and they are lovely to look at, add a bit of whimsy to my workday,and filter, but do not block, the sunlight. Made to measure worked perfectly.

Full disclosure: my husband is a carpenter so knows how to measure things. I am not a detail person so am quite certain I would have messed it up on my own.

Quality

Date of experience: April 13, 2024

Thumbnail of user michaelr4831
Ohio
5 reviews
0 helpful votes
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July 15th, 2024
Verified purchase

Very helpful making my selection...guy on phone was great help...took the guess work out of it and the worry that they would not fit

Quality

Date of experience: July 5, 2024

Thumbnail of user timothyb1894
Ohio
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

Fits perfect, great color works great.The blinds we ordered for a sunroom we had added to the house. I wanted blinds without cords and these did the job.

Quality

Date of experience: June 20, 2024

Would not except cc
May 15th, 2024
Verified site experience
• Previous review

Date of experience: May 5, 2024

Thumbnail of user johnc4363
California
2 reviews
0 helpful votes
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June 29th, 2024
Verified purchase

Easy to order, great price great quality took a little longer than I wanted to receive but the quality made up for it. I just bought 3 more blinds to complete the house.

Quality

Date of experience: June 19, 2024

Thumbnail of user trevorl237
Michigan
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

It's not the cheapest option, but the blinds fit perfectly, look great, are well built, were easy to install, and arrived quickly.

Quality

Date of experience: July 4, 2024

Thumbnail of user johng7672
New York
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

It was easy to select what I wanted,the blinds fit perfect, make the window look amazing and they look great closed, mid window and open.

Quality

Date of experience: July 17, 2024

Thumbnail of user lenav39
Mississippi
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Super easy to get around the website to find exactly what we needed. We had a similar shade on our door for the last decade and it recently broke. Perfect replacement.

Quality

Date of experience: June 6, 2024

Thumbnail of user yukoy3
Washington
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

The products were good, the shipping process decent, the installation was also very good. However, the customer service phone lines are impossible to get through to.

Service
Quality

Date of experience: June 21, 2024

Thumbnail of user carlaj186
California
3 reviews
0 helpful votes
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May 19th, 2024
Verified purchase
• Updated review

I have ordered from Blinds.com many times before. I have been very happy with the cellular shades. They fit perfectly, have lasted for years and give us privacy. I was not happy with the wooden slat blinds. They fit perfectly but I could not close them if I opened them all the way. They sent me new ones with no charge, but they had the same problem. I replace them with a cellular shade. I highly recommend the cellular blinds.

Service
Quality

Date of experience: May 9, 2024

Erik in Texas was a big help!
April 14th, 2022
Verified site experience
• Previous review

Erik in Texas was a big help!
Thanks Erik

Date of experience: April 14, 2022

Thumbnail of user pamelak986
Florida
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

Website is very user friendly! Perfect blinds. Very easy installation! The blinds look very nice in the bedroom. When I need blinds again, I will order from Blinds.com!

Quality

Date of experience: June 21, 2024

Easy to order
August 10th, 2023
Verified site experience
• Previous review

Date of experience: August 10, 2023

Fast ordering
June 19th, 2023
Verified site experience
• Previous review

Fast ordering - thanks for saving all my previous shopping info.

Date of experience: June 19, 2023

Thumbnail of user ernies92
California
1 review
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

Love Blinds.com... so easy and perfect everytime! I have used this service many, many times and have yet to be disappointed!

Quality

Date of experience: July 19, 2024

I love this company!
February 22nd, 2024
Verified site experience
• Previous review

Date of experience: February 22, 2024

Love Love Love!
March 19th, 2022
Verified site experience
• Previous review

Love Love Love! Blinds.com is the best!

Date of experience: March 19, 2022

Thumbnail of user michaelc1769
Puerto Rico
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Okay so far. Wish you offered more accessories, like spacers to fit around window frame, etc. Let's see how long they last.

Quality

Date of experience: July 20, 2024

Thumbnail of user normanm316
Tennessee
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

So easy to installl, even a Bama fan can do it. Built solid. Will buy again. I would have liked to lessen the gap between the top and first blind panel. They came out a little short. I'll add another inch or so next time I order.

Quality

Date of experience: May 1, 2024

Thumbnail of user cynthiad1897
Texas
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Great and easy! It was a very user friendly website. The blinds fit perfect and they are made very well. Would definitely buy from them again.

Quality

Date of experience: July 7, 2024

Thumbnail of user georget1267
New York
1 review
0 helpful votes
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June 28th, 2023

I purchased a blind wider than typical. It ought to have been packaged differently that the typically sized blind. It was not packaged with product protection in mind. The blind was delivered bent in the middle. Blinds.com sent me a replacement blind free of charge. The replacement blind also came damaged. This is only my second order from blinds.com and my last.

Service
Value
Shipping
Returns
Quality

Date of experience: May 29, 2023

Thumbnail of user socialc2
SocialCare .. – Blinds.com Rep

Hi George. I am sorry to see that your blind was damaged in shipping. I can imagine that this is frustrating and I apologize for the inconvenience. I see that you have spoken with our Customer Service Team and we were able to get this damaged blind replaced for you! If there is anything that I can do to further assist, please reach out to me at socialcare@blinds.com. I am happy to help! -- Jessica N

Thumbnail of user sharont1723
New York
1 review
0 helpful votes
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July 28th, 2024
Verified purchase
• Updated review

I absolutely love, Blinds.com. I have ordered many blinds for our homes. Residence, guest and cabin. Always my go to, for, blinds!

Quality

Date of experience: July 18, 2024

They are so nice! I love being able to put shades or blinds in spots where, I may not want curtains.
February 26th, 2024
Verified purchase
• Previous review

I love buying all of my window treatments for our home and cabin from Blinds.com. I can get the odd sizes that we need and it is so easy. Good quality products, too!

Quality

Date of experience: February 26, 2024

Thumbnail of user audreyg302
Pennsylvania
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Amazing customer service and satisfaction guaranteed. Was not happy with first set of shades and they replaced without an issue.

Service
Quality

Date of experience: July 3, 2024

Thumbnail of user brianj1710
Oklahoma
1 review
0 helpful votes
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May 14th, 2024
Verified purchase
• Updated review

Replaced the blinds in the whole house with this order. Everything was packed well all the sizes were perfect, even the length of the patio door vertical blinds. Would definitely use blinds.com again. The blinds look great.

Quality

Date of experience: May 4, 2024

So far so good
March 29th, 2024
Verified site experience
• Previous review

So far so good. We'll re-evaluate when the order arrives.

Date of experience: March 19, 2024

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.

Company Representative

Thumbnail of user socialc2
SocialCare ..
Blinds.com Customer Service
Typically does not respond to reviews

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