Blinds.com

No problems, very satisfied with the blinds I ordered. The blinds I usually ordered were not available but the blinds that your company had were very close and I liked them better.

I love your site. I've outfitted my entire home with your products.
With this latest purchase, all of my windows now have the Blinds.com treatment.

The experience was good. However there are various options for the different brands of blinds and there should be a comparison chart to show what options are available either each brand to reduce the amount of searching through every brand to get exactly the options you are looking for.

The representative was responsive and helpful and prepared an estimate for the options I was interested in.

Easy to order. The blind came in in good condition and was easy to install even with my misunderstanding of the style of installation type. It was an easy adjustment and worked out well.

When the installation was done, the installer secretly discarded the light guard. A few days later, I discovered this and contacted Blinds.com to send new night guards. When the new night guards arrived, they didn't fit the window frame. I contacted Blinds.com again, and a protracted battle lasting months began. After countless phone calls and emails—it took 17 days for Blinds.com to respond, and I had to keep pushing for a reply. Customer service kept repeating the same phrase, like an AI. Finally, they refused a refund, claiming the products were based on measurements provided by Blinds.com, implying the initial measurements were incorrect.
The installer realized the products couldn't be installed properly but didn't inform me and secretly discarded the product, hoping I wouldn't notice. The replacement products still didn't fit, and Blinds.com, not wanting to issue a refund, blamed the vendor and took no responsibility, despite they are the one who provided the measurement service. Their attitude was evasive and negative. Before the purchase and installation, their service was excellent and proactive, but afterward, it was completely different. Once they've taken your money, you're no longer valuable to them. This experience reveals the company's poor service mindset and overall values.
Another issue was a control pole I ordered that wasn't shipped for several months. When I called, they finally told me it was out of stock and issued a refund. I wonder if I hadn't called, would they have just taken my money and ignored it?
Additionally, one of the installed blinds wasn't stable. The installer didn't use the middle bracket, so the blinds fell after a few weeks. This was confirmed by a second installer. Scheduling a fix took a long time too. Even though the warranty covers a whole year, each appointment took forever to schedule.
I don't know how much impact this review will have, but I personally will never purchase from Blinds.com again and won't recommend it to my friends.

Great customer service especially John Cortez who was very helpful in making my selection. He sent several color samples to help with my decision.

Great selection and assistance from Steve. The 50% discount is appreciated.

Used the Professional Measure & Install (Home Depot). This service was great. Install was smooth and quick. During install, the technician noticed on headrail was dented. A free replacement is on order.

Website is easy to use, including instructions for measuring and easy to complete my order. I received quick shipping, blind was easy to install. Thank you!

Received with a broken bag of hardware. One of the screws was jammed into the blinds on the backside. It doesn't show on the inside, but is torn on the outside. I was told to take a picture, but since damage is on the outside I decided to keep them. Will order again and hopefully there won't be any damage again.

Measurement details were very helpful and my blinds were the correct size when I got them. I needed blinds to shade from the early morning sun and that is what I got. I am very satisfied with the product.

It was very difficult to find out how selecting one option is influencing the other and I had to do a lot of trial and error to see which material will work for my size, space and moterization constraints. For eg, I was trying to order Bali roller shades in size 94 3/4 X 70 and it was almost immosiple to know which all materials are available for this size and also with which options will moterization be possible. On top of this the customer service was unavailable due to hurricane and it was the last day of discount.

So good, came within two weeks and has just changed the whole look, I love it. I love the no cord and equally really like the look from outside as well

Very easy process! From the website ordering to the delivery, everything was very professional and quick. The blind was easy to install and fit perfectly.

It was easy to navigate the website, and I found the video on the different types of shades (room darkening v light filtering v blackout) to be very useful. The directions to install the blinds were clear.

This was the first time to order blinds online and working with easy. They had clear instructions on how to measure for the different style of blinds. The nine blinds I ordered all fit perfectly. The installation instructions were clear and easy. The blinds arrived well packaged and there was no damage.

Good variety, clear instructions and easy to use website. My order arrived on time and in good condition. They fit as expected and looked great.

I ordered shades from Ama*** and was happy with them. They were the same blinds as on Blinds.com. I needed a custom size for one shade, so I ordered directly from Blinds.com. Perfect match and exactly the right size.

Blinds.com has the best deals I've found for buying home blinds - good quality, easy install, arrived quickly. Very happy with my experience

Each purchase experience has been positive. Very user friendly website and great quality blinds! Love the colors and textures!

I had missed the sales window and I called task about getting the discount and they were able to give me a comparable discount of the one I missed. Excellent customer service. Product was exactly as described and installed. Instructions were clear.

Ordering was easy and found what I was looking for. The blind fit perfectly and was easy to install. I would order again from them.

I like the blinds a lot, BUT...I ordered 13 of them and none of them were labeled, so I had to measure and remeasure to make sure I put them in the right windows. Why? I labeled them when I ordered them, so I thought when they arrived I could just take them to that room. What happened?

Quick and easy they fit perfectly after I got the right measurements the wand work well, the wand could be 6 inches longer for the windows that I have,