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Blinds.com has a rating of 4.5 stars from 2,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality, and easy installation. Blinds.com ranks 2nd among Blinds sites.
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126,312 reviews
This is my second time ordering. I selected a different brand because their sample swatches were a great fit for the bedrooms. Very substantial fabric. These are blackout and they do a great job. Also, you did an amazing job with measurements.The fit is fantastic. There is very little gap at the edge of the window. Made by Hunter Douglas, "My Blinds" uses a button-operated retraction that helps the blind go up fast. ( It almost feels self-propelled.) My concern is the second shade I purchased does not retract with as much power. I have to help it to the top of the window. Should I be concerned? Can the tension in the string system be tightened? Thank you.
I purchased one shade for a larger window where I could raise from the bottom, or lower from the top. I love it! Keeps my neighbors from prying into the room, while allowing light in from top. It's a very relaxing. Easy installation, smooth operation.
Excellent experience simple and easy with clear directions! Used blinds.com for beach home and using them again for new house I am building bc blinds looks great and great quality! Thx!
Date of experience: July 31, 2024
I spoke with Cory on the phone and he worked very patiently with us to come up with the correct sizes and colors. The blinds arrived in a timely manner and were exactly what we wanted in color and size.
Date of experience: July 2, 2024
This is a new order on an existing account and it was very easy to do. The records from previous orders was online which made sizing much easier.
Date of experience: August 9, 2024
Date of experience: June 6, 2023
Very much appreciated the help from designer Paul on my purchase. He was great in helping me identify more samples to suit our needs. I was frustrated that I couldn't get the roller shade that I wanted in motorized form. Was also disappointed that despite ordering my fabric to come in vertical layout, it came standard. In the end though, we're pleased with everything. The customer service is quite good here.
They addressed the issues I outlined above by offering to replace the shade if I wasn’t happy with it once it was hung. Very pleasant rep diffused me.
Date of experience: April 5, 2024
Very much appreciated the help from designer Paul on my purchase
Date of experience: February 19, 2024
Roman was very helpful and professional. He listened to my concerns and gave me helpful suggestions. This company provides a good service for the price.
Date of experience: July 21, 2024
Roman was very helpful and professional. He's a keeper
Date of experience: June 5, 2024
Easy to order just what we needed, for two types of window coverings. Customer service was excellent when we had a problem installing, we will always order from Blinds.com!
Date of experience: April 25, 2024
I provided with instructions and part (on ordered) to fix the problem. When I received the part I followed the instructions and fixed the problem and it worked fine. So I am satisfied with the outcome. And the issue I had was resolved.
Date of experience: July 4, 2024
Date of experience: December 28, 2023
I received my original order and was one vane short. I called customer service and informed them that I had ordered this online from Amazon and ask if I needed to call them to get another vane. The associate informed me that it was not a problem and that she would issue and order for the missing vane. Customer Service was outstanding! Thank You.
I received my original order and was one vane short. I called customer service and informed them that I had ordered this online from Amazon and ask if I needed to call them to get another vane. The associate informed me that it was not a problem and that she would issue and order for the missing vane. Customer Service was outstanding! Thank You.
Date of experience: April 6, 2024
Date of experience: February 21, 2024
I am a frequent buyer of Blinds.com. The process was very easy from ordering to the delivery. The packaging was very sturdy and the instructions were easy to follow. Thank you
Date of experience: April 30, 2024
Date of experience: May 23, 2022
Date of experience: May 17, 2022
Blind arrived ahead of schedule. Good quality except that wand turns harder than it should. Installation was easy but some might find directions a little vague.
Date of experience: May 1, 2024
Our installer, Rick, was very helpful. He did a fantastic job measuring and installing, cleaned up after and was overall great.
Date of experience: May 16, 2024
Easy to navigate, and find the product I was looking for. I appreciated the clear instructions and reminders. I liked that I could try different elements to see the costs and REALLY appreciated the samples as they helped me make my choice.
Date of experience: April 13, 2024
First time buyer. Decided for blinds over curtains when I saw your product. Blinds fit perfectly from my measurements. Very functional in keeping excess heat out as both windows face south.
Date of experience: July 16, 2024
I've used Blinds.com numerous times over the past few years for my window shades. EXCELLENT experience EVERY time. Fit guarantee is real :)! I love being able to use the same advisor, brandonj.
Date of experience: April 26, 2024
Website is user friendly. SureFit guarantee is real! It gave me the confidence to use Blinds.com.
Date of experience: November 30, 2022
Easy enough to order with the online instructions. This was my second order and both were as expected. Always measure twice!
Date of experience: August 7, 2024
Date of experience: July 18, 2023
These blinds are perfect for what I wanted. They were super easy to install and look great. They were delivered in the time frame given when I ordered.
Date of experience: April 24, 2024
System would not let me process my payment multiple times
Date of experience: March 9, 2024
Ordering and all was super simple, cheapest site on the internet, hands down. The only issue I've had, and ive ordered a few times is my vertical slats came 2 inches shorter than expected. On the website there a drop down that asks for exact length and Nowhere did i read where it says the slats are cut 2 inches short to account for the rail header. Maybe I missed it. BUT, I called and after some back and forth about how I measured with what seemed to me an accusatory tone, I was sent a whole new order at no charge. I only needed the slats sent 2 inches longer but was told that their policy is to redo and resend the whole order. Seems like a waste of shipping and materials to me when my current header and valence is perfect. No cost to me so I can't complain too much. Blinds.com if you're reading this review, why DON'T you just recut the slats only and send those instead of the whole order? Wouldn't you save yourself precious money in shipping, labor and materials?
Date of experience: July 3, 2024
Worked as expected. Punctual shipping, Good value for money. Would use this service again for blinds for my home. Like the variety of choices
Date of experience: August 10, 2024
The only place I have found that I could get a 20x48 pleated replacement blind for my RV. They look great and delivery was quick.
Date of experience: August 10, 2024
The first blinds I ordered were too wide. (Double cell). I called, and the person I spoke with was really great, and helped me find blinds that would fit perfectly.
Date of experience: April 27, 2024
Quick and easy! Blonds.com makes it so easy to order multiple window treatments or just one! Great quality, easy installation. So happy I found this website!
Date of experience: July 28, 2024
Website is fairly easy to use, but feature and color selection are limited. I'd like to see them expanded so every color is available with every feature.
Date of experience: July 27, 2024
Blinds.com's site is easy to use and has a great selection of colors and options.
Date of experience: January 5, 2024
Found blinds to match what I purchased before and was able to get a great discount as well. Completed room with matching blinds. Saved over $200 with discount.
Date of experience: July 25, 2024
Date of experience: December 6, 2023
Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.
